IT support tasks and some data entry. The position is based in a helpdesk environment in Castle Rock. Customer Service Representatives must have excellent communication skills and knowledge of MS Word, Excel and customer database systems. Previous customer service experience with conflict-resolution is a plus.
We are ready to hire a results-oriented Customer Service professional today, so contact us immediately! Job Posted by Applicant Pro
Our people are the heartbeat of our company, which is a place where you control your future, and the possibilities are far-reaching. As individuals we are great, and together we are even better so come help us make a difference as we are currently seeking a full-time Business Developer to join our team in Cincinnati, Ohio.
This individual will lead the Business Development efforts for the Cincinnati market with the primary goal of increasing project opportunities and may be requested to assist with Business Development across Ohio as opportunities are identified. Learn more about us in this video: bit. ly/3jutt Fa and visit our website: / Job Snapshot: Partner with Regional Director of
Client Development and Cincinnati leaders to develop target clients within public and private market sectors Identify key decision makers to develop relationships and build partnerships Increase business by improving client relationships and strengthening existing business relationships Identify, develop, and win new key client relationships and projects Collaborate with other S&ME Client Development Leaders, Business Developers, and internal key stakeholders to position and win multidisciplinary projects Improve pursuit success rates and market gross revenue Use the CRM, Unanet, to capture company and contact information, log meetings with key clients, and track opportunities and project wins
Maintain membership and involvement with key professional and local associations and achieve significant committee and/or leadership position Assist with planning and organizing local marketing functions, including golf tournaments, charitable events, and other networking and social activities, many of which may occur after normal business hours Provide client relationship and business development mentorship and training to Ohio office personnel Work with office leaders to plan association involvement levels and budgets for office personnel Partner with marketing specialists to design and implement advertising strategies including content selection and budgeting for local office needs Contribute to social media platforms to support S&ME's visibility and name recognition Review and make recommendations to enhance the current RFP/RFQ process, follow go/no-go standards, and collaborate with the marketing specialists and project managers Required Qualifications: Bachelor's degree in engineering, marketing, construction, business, or related professional degree and 8+ years of related experience Previous experience with the A/E/C industry in marketing or business development Preferred Qualifications: Existing relationships with Ohio public entities such as Cities and Counties, and private companies such as Architects, Engineers, Contractors, Developers, and Owners Current involvement and visibility in professional organizations, industry associations, civic groups, and/or local associations for economic and business growth Why work at S&ME?
We are an industry leading, 1,100 employee-owned engineering firm, which means the hard work and dedication you provide every day directly contributes to the health and performance of a company you partly own. With employee ownership at our foundation, we are all vested in the success of each other and S&ME as a whole.
We know that creating an environment where employees can grow and flourish, both professionally and personally, leads to our collective drive for success. We offer professional development, leadership and employee engagement programs and tasks forces to exemplify our purpose of " helping you prosper" and our commitment to culture. S&ME Benefits to Help You Thrive: Competitive Compensation Medical/ Dental/ Vision Plans Health Savings Account with company contributions Flexible Spending Account 401(K) with Matching Employee Stock Ownership Program (ESOP) PTO / Holidays with the ability to carryover Credential Incentive Program and Tuition Reimbursement Company Vehicle with gas card (if applicable) Referral Bonuses This is a full-time position with competitive pay based on experience.
Successful candidate must meet requirements of the company's Fleet Management Program, Substance Policy, and Reference check program. Submit resume, cover letter, and salary expectations for consideration. Only qualified candidates with acceptable employment eligibility verification (I-9) will be considered. Visa assistance not provided. S&ME reserves the right to fill this position with an internal or external candidate at any time during the search.
S&ME is not responsible for unauthorized job postings or submissions of resumes using external links/websites. No candidate/recruiter calls, personal calls, or walk-ins accepted. Job Posted by Applicant Pro
applications. Focus on assuring high availability and optimizing efficiency to ensure optimal performance. Manage databases: Performance, Administration, and Recovery. Develop and adhere to a robust set of maintenance/health tasks in order to anticipate, prevent, or detect and resolve problems.
Collaborate with Software Engineering and Production Operations to understand new features to be released and how that will affect the current capacity. Collect and analyze Oracle and SQL Server metrics to understand future infrastructure and licensing capacity needed to maintain highest operational up time and support. Manage AWS cloud engineering through each phase of the given system and process,
from plan along with expansion to validation and operation, on measurable risk backssment, regularly concentrating on continuous integration, performance, configuration management, Risk Management Framework (RMF), STIGGING and scheduling.
Qualifications/Education: BS in Engineering, Physics, Network Security, Information Systems or Computer Science. Experience may be concurrent. Advanced degrees substitute for experience as follows: MS two (2) years of experience. Skills and Abilities: Six (6) years of experience in US Navy maintenance, logistics, and business system projects to include: Engineering, Systems Analysis, Information Assurance, Requirements Analysis,Net development, SQL/Oracle
Database Administration, Software Installation, System Administration, Release management and System Architecture support.
Three (3) years of technical experience, including AWS cloud engineering, in support of US Navy Systems in the maintenance and sustainment phase of the lifecycle. Clearance: Secret. Job Posted by Applicant Pro
will resolve any trouble tickets relating to technical difficulties with hardware and software. The IT Support Technician will assist with installing, repairing, monitoring and maintaining all PC equipment, including printers, and communication equipment.
Duties and Responsibilities: As the IT Support Technician, your responsibilities will include, but are not limited to: Troubleshoot all desktop/laptop/network/phone issues. Maintain an inventory of hardware and software. Manage the corporate network including servers and workstations. Monitoring the servers for hardware/software performance issues. Plan and coordinate upgrades, patches and new corporate technologies. Monitor daily and
weekly backups. Install and maintain Multifunction printers Serve as in-house Microsoft software resource for Microsoft operating systems and applications, including Power Point, Outlook, Word, and Excel Knowledge, Skills, and Abilities: Technical Skills: Bachelor's Degree and/or Certifications and 1-2 years' experience preferred.
Desktop deployment and support skills for Windows 10 desktops/laptops. Familiarity with network and endpoint monitoring software. Familiarity with backup and recovery tools. Familiarity with firewalls, wireless access points and managed switches. Phone system and cabling experience. Printer management and troubleshooting skills. Experience with setting up Microsoft
based systems, support mechanisms, and architectures. Server support skills for Windows Server 2012+.
Solid network analysis and troubleshooting skills. Exchange Server/Microsoft 365 integration and management. Non-Technical Skills: Solid written and verbal communication skills. Ability to communicate status of tasks and changes (daily, progresses, and milestones). Ability to prioritize tasks and manage overall workload. Must be comfortable working in a small, fast moving environment and willing to step up and take responsibility for their deliverables. A self-starter able to work with minimal supervision. Must have keen attention to detail and quality of work.
Effective organization skills, with the ability to simultaneously work on multiple projects. Ability to communicate and interact with a diverse group of perspectives. Strong customer service orientation. Job Posted by Applicant Pro
including the design, coding, testing, and documentation of computer programs. Experienced in principles, or practices, or procedures used in phases of life cycle applications and systems development, or engineering, or programming, or analysis. Essential Duties: Working under general supervision, design software operating systems and applications, including full life cycle design and development.
Work from specifications to develop and modify operating systems and software applications. Participate in the design, coding, testing, debugging, and documentation of programs. Participate in the definition of design specifications and parameters; assists engineers or analysts with the hardware/software
integration of the application or utility into software operating systems. Assist with the analysis of information requirements Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action.
Assist in interpreting software requirements and design specifications to code, and integrate and test software components. Participate in the design of software tools and subsystems to support reuse and domain analysis. Knowledge, Skill and Abilities: Experience working in/around military Experience with software analysis/development for government customers Demonstrated ability to work with large and diverse teams and the
ability to effectively provide support as needed Ability to write technically Ability to work within a team and solve problems collectively Ability to communicate at all levels of the command chain Vector CSP is a Federal contracting small business based out of North Carolina.
We help our nation's military and government leaders realize the Cost, Schedule, and Performance goals of their organizations through our expert integrated logistics, engineering, training, and strategic program management support. We offer Medical, Vision, LTD, STD, Life Insurance, Dental, 401K, PTO and Tuition Reimbursement to those who qualify. To apply, please go to vectorcsp.
/. For assistance please contact our Human Resources Department by telephone at (252) 338-xyz X or by email, xyz X@. Like us on Facebook, /Vector CSP/ & Follow us on Linked In, /company/vectorcsp/ Vector CSP, LLC is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, national origin, age, disability, or any other reasons prohibited under Federal, State or local laws. EOE AA/M/F/D/V. Job Posted by Applicant Pro
to use your expertise and innovation to create and deliver a quality training curriculum to employees of a world class lumber organization, this role is for you. Established trainers, talent developers, gifted facilitators, or other similar roles should view this position as an occasion to put their unique signature on the company's Employee Development Program.
If you are ready to roll up your sleeves and conceive, construct, and celebrate a successful training program, we invite you to apply for this role in our growing and collaborative organization. Trainer / Talent Developer Responsibilities : Design and maintain training content according to the requirements of the Employee Development
Program and under the guidance of the Programs Director. Maintain a database of content and employee training records. Delivers training content according to an established training calendar.
Conduct dynamic and motivating training sessions that hold the attention of the audience, stimulate interest for the subject, and engage participants. Ensure that course case studies and exercises are tailored to the company industry, soliciting the experience of tenured employees to provide relevant learning examples. Designs and implements effective methods of follow-up activity to increase transfer of learning. Create method of evaluating the effectiveness of the program and use results to continuously
improve the training program. Consistently communicate to participants the importance and value of employee development and the company's support of the initiative.
Devote time to stay abreast of emerging training technologies and develop competence in required areas of learning. Strive to become savvy of company hierarchy and business processes to ensure delivery of accurate and intelligent industry examples. Present a positive perspective, attitude, and outlook to peers and trainees. Trainer / Talent Developer Requirements At least 2 years of training experience, facilitation skills, or related experience, preferably in a manufacturing environment Familiar with traditional and modern job training methods, trends, and techniques Experience with a LMS (Learning Management System) is a plus.
Professional certification, such as CPTM or ATD, is preferred but not required. Proficiency in Microsoft Office Must have a passion for people and purpose. Attention to detail work ethic with strong organizational skills. Must be able to work well with all levels of employees, be flexible in nature, positive, can-do attitude, and approach problems with both sound judgement and creative possibilities. Please refer to the " Full Job Description" button below to review our physical demands form prior to applying to this position.
operating environment, as well as future functionality and enhancements. Possesses skills needed to build modern, enterprise Cloud-based web applications and leverage techniques to identify and implement system improvements. Proven ability to work within development teams to build applications ranging from rapid prototypes to enterprise level service offerings.
Education Requirements: Bachelor's Degree in Computer Science, Engineering, or a related technical field from an accredited university. Experience Requirements: Minimum of 2 years of experience with software development. Minimum of 1 years of experience building and supporting systems in AWS or Azure. Experience with an object-oriented
programming language, including C#, Java, or Python. Experience using source code version control systems. Knowledge of relational databases, including SQL server.
Knowledge of developing capabilities using container solutions, including Docker, Kubernetes. Special Skills Desired: Experience building or using APIs and RESTful web services. Experience with building and delivering enterprise applications or microservices in technologies. Experience using and managing Continuous Integration (CI) and Continuous Delivery (CD) pipeline solutions. Applicant selected must have an active security clearance. Must be a U. S. Citizen. Job Posted by Applicant Pro
grade equipment and advanced protocols (OSPF, BGP, MPLS) Excellent benefits, including: Nationally competitive pay and incentive Benefits packages including Medical, Dental, Vision, Disability, and Life insurance Outstanding 401k plan featuring a maximum company contribution of 15.5% On-site Fitness Center and Café Associate training and development including options for tuition reimbursement SCHEDULE: ON-SITE 40 hours per week Dedicated overnight schedules available Dedicated weekend schedules available This is a unique opportunity to support and protect the largest machine on the planet: the electrical power grid.
GSOC centrally operates a state-wide fiber optic network as well as secure
datacenters with a focus on Georgia power grid operations. This position offers experience with a variety of carrier grade, datacenter, and hardened field equipment not found in traditional enterprise environments.
These devices include administration of MPLS, BGP, OSPF, as well as the tools used for monitoring, alerting, and management. Unlike many IT opportunities this position does not require travel - remote hands are provided by professional field technicians across the state. GSOC takes both physical and cyber security very seriously - candidates must be willing to work on-site in a high security environment. GSOC offers the opportunity for career growth into related areas such
as IT Architecture, Cyber Security, and Industrial Control Systems, with programs that include tuition reimbursement for college and paid training for certifications such as CCNA and CCNP.
GSOC is dedicated to the development of its employees and maintains a strong growth-based corporate culture; this is not only a great job with many possibilities, it is also an investment in your future. This position includes nationally calibrated competitive pay, opportunities for growth, mentorship, and great retirement benefits. In 2017, GSOC was recognized as one of the best places to work by Georgia Trend magazine. References: GSOC Annual Report: /Documents/GSOC_AR2021.
pdf Georgia Trend magazine: lscpagepro. /publication/? m=8924&i=419640&p=36&ver=html5 Job Duties: Network Technician/Operator I Responds to alerts, tickets, and related requests as a member of a 24x7 network operations team. Primary activities include first level troubleshooting, escalation to appropriate resources, and ticket documentation. Operates and maintains network devices including routers, switches, and firewalls through remote access or by dispatching field support teams. (>8000 devices) Opens tickets and works with 3rd party carriers and technicians for remote repair. Communicates situational awareness to leadership, customers, and associated stakeholders.
Performs configuration tasks through a ticketed change management process. Corporate and department training programs are provided and must be successfully completed on an annual schedule. This position requires compliance with all applicable laws, regulations, industry standards, and corporate policies. Must be willing to engage and participate in an environment of compliance and continuous improvement. Network Technician/Operator II ( In addition to the above duties) Administers installation, testing, and upgrades of network equipment in the datacenters and various locations across the state of Georgia (>1200 locations).
Supports escalated network issues from the Security and Network Operations Center. Utilizes automation tools for large scale changes and updates. Provides cross-training to team associates on operations procedures and tasks. Regularly contributes to network procedure documentation. Participates in lessons learned sessions, analyzes network communication and hardware failures, and generates outage reports with a focus on continuous improvement. Required Qualifications: Education : Bachelor's degree preferred in Engineering, Engineering Technology, Computer Science, Business Administration, or related field.
Experience: Network Technician/Operator I Experience in Network Operations or Engineering (equivalent experience may be considered in Telecommunications, Information Technology, Industrial Control Systems, or related Business Administration). Experience operating, troubleshooting, and upgrading Cisco routing and switching hardware. Experience using ticketing systems for incidents and change control in an ITIL environment. Experience with network monitoring applications for alerts and troubleshooting.
Strong written and verbal communication skills Network Technician/Operator II 2 years' experience in Network Operations or Engineering (equivalent experience may be considered in Telecommunications, Information Technology, Industrial Control Systems, or related Business Administration). Professional skills operating, troubleshooting, and upgrading Cisco routing and switching hardware. Desired protocol knowledge includes BGP, VPN, and VRF. Hands-on knowledge of Juniper, Arista, Palo Alto, and similar vendors is a plus. Experience using ticketing systems for incidents and change control in an ITIL environment.
Extensive use of network monitoring applications for alerting and troubleshooting. Experience with network management tools and utilities related to mass configuration changes, backups. Scripting skills are a plus. Experience with network protocol analyzers and other diagnostic utilities. Excellent written and verbal communication skills. Equivalent Experience: Network Technician/Operator I Associates Degree in Engineering, Engineering Technology, Computer Science, Business Administration, or related field with at least 2 years of experience as stated above.
4 years of experience as stated above. Network Technician/Operator II Associates Degree in Engineering, Engineering Technology, Computer Science, Business Administration, or related field with at least 4 years of experience as stated above. 6 years of experience as stated above. Licenses, Certifications, and/or Registrations : Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk backssment (training provided by GSOC). Technical certifications such as CCNA, CCDP, or similar is preferred.
Specialized Skills: Expertise in routing, switching, or network security using various equipment vendors. Experience with Network Management and Monitoring tools. Experience using Incident and Change ticketing applications. Computer literate - proficient in the use of remote access software, MS Outlook, Word, Visio, Excel. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing. Job Posted by Applicant Pro
local and wide area network (LAN/WAN) hardware, software, and telecommunications services such as operating systems, software applications, personal computers, printers, servers, hubs, routers, switches, modems, cabling and internet services; specifically Cisco and Meraki network hardware, routers, switches and wireless access points.
Install, deploy, configure, upgrade, maintain and troubleshoot server and workstation software applications including: Apple Mac Book and i Pad Apps, Websites, Calendars, Google Apps and Gmail, Proxy Internet Security, Network Security Camera System, Virtual, VPN and Remote Access, Wireless management, SSL, Blackbaud Suites of software Extensive experience
managing Wireless Access systems to include: Cisco WAP's and Cisco Meraki Manage Active Directory, user accounts, profiles, email accounts, file and directory access Perform and Manages Windows server administration functions and tasks including: DNS, DHCP, WINS, ISA, IIS, Printing, Group Policy, Enterprise Domains, Directory Security, Shares/Permissions, User migrations and remote access Manage, install, configure, maintain and support system-wide wireless server software, signal and coverage analysis, Access point devices and wireless clients (BYOD systems) Provides additional level support for faculty, staff, students and administrators for remote and mobile users through Virtual, VPN and
remote desktop Installs, tests and upgrades software on servers used for email, web applications, file storage, printing, authentication, security, remote connectivity, and administrative applications.
Recommends policies and procedures to the Director of Operations and outsourced vendor partner related to network hardware and software acquisition, use, support, security and backup. Creates desktop and laptop computer images and cloning in order to maintain an efficient method for desktop and laptop installation. Works closely with the RPCS Helpdesk team on repairs to faculty and student laptops. Performs repairs on desktops, laptops and peripherals as necessary according to manufacturer's guideline.
Resolves requests for services from network users regarding their access to network resources and the operation of various software programs. Recommends and communicates standards for use of technology resources to the Director of Operations regarding network operations, data, personal computers, laptops and security. Researches, evaluates and recommends new technologies to the Director of Operations and Technology Steering Committee that is of benefit to the RPCS community. Recommends network backup and disaster recovery procedures to the Director of Operations.
Ensures that backup and disaster recovery procedures are performed according to the schedule provided. Collects, analyzes and monitors network utilization statistics for use in establishing optimal settings for network performance. Performs network troubleshooting to isolate, diagnose and repair common network problems. Maintains primary relationship with vendors for Line of Business and Mission Critical Applications for Faculty and Staff Maintains an inventory of all network hardware, software licenses and peripherals to include domains and SSO certificates. Works with Helpdesk Staff to maintain detailed inventory list of all RPCS-owned on-site devices (hardware) for staff and students Ensures that the network is virus free by managing, configuring and supporting firewalls and other network security systems.
Co-manages the technology department budget with the Director of Operations Maintains a schedule of contracts in place and updates a projection for major purchasing needs. Participates on Technology Steering Committee Collaborate with All departments within RPCS on projects and systems to provide technical oversight Provides technical support after normal business hours as needed to ensure the RPCS networks are operating 24/7.
Other duties as assigned. EDUCATION AND QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Minimum requirements for the position include a Bachelor's degree in a computer-related field with three (3) years experience in a complex network system environment or an Associates degree plus five (5) years experience in a complex network system environment. At least one year experience managing a team of 2 or more as well as departmental budgeting. Extensive knowledge of Ethernet wired and wireless LAN's, Windows networks, TCP/IP, hubs, switches, routers is necessary.
MCSE, Google IT Support and Data Analytics certification is highly desirable. Must have excellent interpersonal skills, including the ability to relay technical information to the layperson. PHYSICAL EFFORT REQUIRED: May be required to lift and move materials and equipment weight up to 50 pounds or more. SCHOOL PHILOSOPHY Roland Park Country School, a college preparatory school for girls, is dedicated to the intellectual and moral development of its students. We cultivate creativity, independence of thought, tenacity of purpose, self-discipline, and emotional, physical, and spiritual well-being.
We maintain high academic standards, uphold tradition, and promote innovation. We nurture a cooperative, resilient spirit within an atmosphere of mutual trust and respect. In a diverse, inclusive, and joyful community, Roland Park Country School strives to instill in its students a lifelong love of learning, as well as the responsibility to look within and beyond themselves to contribute to and serve as stewards and leaders of their communities. Equal Employment Opportunity Statement: RPCS is an equal opportunity employer.
The School is committed to equal employment opportunities in all employment practices and decisions including but not limited to: recruitment, hiring, promotion, training, compensation, and disciplinary action. RPCS does not discriminate on the basis of race, color, religion or creed, familial status, pregnancy, childbirth, a medical condition resulting from pregnancy or childbirth, national origin, ancestry, age, interaction, physical or mental disability, marital status, veteran status, interactionual orientation, gender identity, genetic information, or any other characteristic protected under applicable federal, state, or local law (" Protected Categories" ).
APPLY Interested candidates should apply by submitting a resume, with cover letter to Shahad Alkubaisi, Human Resources Associate at Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and assignments may change at any time with or without notice.
for a full-time IT Support Technician (Helpdesk/Desktop) who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employee responsibilities include: Provide superior customer service to internal and external clients by maintaining local and remote computer systems and making sure all users are equipped with technology to support company goals.
Act as a primary point of contact for incoming Helpdesk phone calls and emails Open and update Support Requests based on phone calls and emails Triage Support Requests to determine priorities based on severity of issue, effect on user/company, and other influencing factors Provide
superior customer service Configure and deploy workstations and laptops Provide client locations with onsite support as necessary Create and maintain accurate documentation to ensure correct procedures and licensing are followed Create and remove new user and computer accounts within and outside of domain environments Support various customer software and hardware as needed, including working with third-party service providers to expedite customer solutions.
Perform regularly scheduled maintenance on desktops, laptops, and servers. Scan and maintain machines for security purposes. Provide technical assistance for common application and hardware issues. Research best practices for applications.
Maintain confidential information as needed Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance Escalate issues to Advanced Services and the Management team as appropriate Provide basic Video Tele-Conference (VTC) support to systems on NIPR/SIPR networks, including Initiate and Terminate VTC's, and Provide basic troubleshooting of application and connectivity.
Other duties and projects as assigned Required Knowledge, Skills and Abilities (KSA) 1-3 years' experience in Technical Support or equivalent experience. Excellent team skills, must be thorough, must have excellent communications skills, written and verbal Demonstrate initiative and be results oriented with flexibility and tenacity Demonstrate the ability to continuously adjust priorities to reflect changing circumstances Ability to work in a dynamic cross-organizational team environment Strong dedication to provide quality customer service Effective problem-solving skills and inherent decision-making ability Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager Desired KSA Support to cellular services including: Install and configure Android and IOS OS's Install and configure MDM on cellular and wireless devices Provide basic Windows Server Systems Administration Hardware/Software troubleshooting Basic services including file permissions, account provisioning, etc.
Provide basic support to Audio Visual systems including Video Wall. Conduct monthly connectivity testing of BGAN Satellite Terminals Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications Do D8570 IAT Level II (eg: Sec+), Windows Minimum Clearance Secret Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
for 1st Special Operations Group (1 SOMDG) Information Management / Information Technology (IM/IT) Services Support At Hurlburt Field Florida is responsible for providing planning, analysis, troubleshooting, integration, installation, operations, system assistance, documentation, and systems administration services for facility specific data networks, including LAN, Wide Area Networks (WAN), Non- Secure Internet Protocol Router Network (NIPRNET), Medical Community-of-Interest (Med-COI), client-server, and internet access for the 1 SOMDG LAN.
The Network Administrator will provide medical network and systems administration of the 1 SOMDG LAN, including network infrastructure hardware (hubs,
routers, switches, terminal servers, file and printer servers, remote access and modem servers, wireless access points, and internal/external gateway platforms).
Analyze and define network requirements; configure and optimize network servers; monitor network capacity and performance; diagnose and resolve network problems; develop network backup and recovery procedures; manage the installation and integration of system fixes, updates and enhancements; and install, test, maintain, and upgrade network operating system software. The position requires excellent customer service skills and technical ability. Experience operating in a Government or Military culture is preferred. Employees are
required to work from the Hurlburt Field, FL military installation.
Core duty hours include an 8hr work day spanning weekdays 0700 to 1700 with the office closed on Federal holidays and at times due to inclement weather conditions. Required Knowledge, Skills and Abilities (KSA) Provide network infrastructure troubleshooting and problem resolution assistance on client-owned and operated Cisco switches Provide medical network and systems administration of the 1 SOMDG LAN, including network infrastructure hardware (hubs, routers, switches, terminal servers, remote access and modem servers, wireless access points, and internal/external gateway platforms).
Analyze and define network requirements; configure and optimize network servers; monitor network capacity and performance; diagnose and resolve network problems; develop network backup and recovery procedures; manage the installation and integration of system fixes, updates and enhancements; and install, test, maintain, and upgrade network operating system software. Manage medical wireless access points and assist Air Force Medical Services Agency with AOS upgrades. Conduct electronic vulnerability backssments of systems and educate users on proper methods to properly secure systems utilizing phishing, social engineering, and other industry standard techniques.
Analyze and backss equipment and performance degradation, including determination of hardware, software, and/or other technical changes to meet operational requirements and make appropriate recommendations to the 1 SOMDG CIO Perform research on system vulnerabilities, conduct system penetration analysis, monitor the supported networks to detect intrusions. Assist with developing automated tools to assist in the network monitoring, intrusion detection, and reaction to incidents. Assist with the development of a Data Backup Plan (DBP), Disaster Recovery Plan (DRP), Emergency Mode Operations Plan (EMOP), Medical Continuity of Operations Plan (MCOOP), and Application and Data Criticality Analysis.
Provide minimum support for telephony requirements at 1 SOMDG. Assist 1 SOMDG TCO with physical retrieval of data on the handset and identifying phone movement needs with the customer. Coordinating with 1 SOCS to assist users with voicemail password resets, and assists with annual TCO phone inventory. Provide leadership support as a senior member of the contract delivery team. Support the development of contract deliverables including Monthly Status Reports and Special Reports.
Desired KSA Support backup storage and protection plan providing for backup capability and retrieval capabilities, security, and operational data storage for file and print servers Track, log, complete, and follow up on trouble ticket requests within work order priorities Conduct electronic vulnerability backssments of systems and educate users on proper methods to properly secure systems utilizing phishing, social engineering, and other industry standard techniques. Analyze and backss equipment and performance degradation, including determination of hardware, software, and/or other technical changes to meet operational requirements and make appropriate recommendations to the 1 SOMDG CIO Maintain network and active directory operations Manage and administer user ID, passwords, security keys (public/private, unique), and domain addresses utilizing Microsoft Domain Management utilities.
Design and administer scripts and utilities used locally and wide to assist with LAN administration, process automation, application installations, Exchange/AD manipulation, and data collection. Manage and create logon scripts, data access, and Active Directory group policies customized for medical users and workstations Manage and maintain the file and servers, workstations, operating systems and network application software Install servers and configure hardware, peripherals, services, settings, directories, storage, etc.
in accordance with standards and project/operational requirements Create, manage, and distribute SCCM/ACAS/Tanium collections, packages, advertisements, and reports for medical workstations and applications as needed Conduct electronic vulnerability backssments of systems and websites Provide computer security incident response support Provide customers with support for updating/maintaining web pages to include graphics integral to the documents (Share Point) Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications Minimum 5 years of IT experience supporting the following: Experience supporting a Do D environment and applying Do D policies and best practices including implementing Security Technical Implementation Guide (STIG) Experience in IT support including current Microsoft Windows Desktop, Server, Active Directory, and Share Point.
Experience with Security Applications such as Mc Afee End Point security, Antivirus, Nessus Security Scan, SCCM. National Agency Check or Entrance National Agency Check in accordance with Do D 5200.2-RMinimum Maintain Do D 8570.01-M IAT Level II certification compliance (eg: Security Plus CE Certification) Desired but not required: Certification in relevant desktop/server Microsoft Operating System.
Minimum Clearance NAC Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
the low- and moderate-level security categorizations Reviews and analyzes information system audit records weekly for indications of violations and report any findings to designated authority Responsible for reviewing security alerts, advisories, and directives as they are released and work with system owners, administrators, etc.
to inform and implement as necessary to the affected systems Track and report level of compliance for Information Systems. Review and analyze information system audit records weekly for indications of inappropriate or unusual activity and reports findings to appropriate management and technical personnel Receive information system security alerts, advisories,
and directives from designated external organizations on an ongoing basis Generate internal security alerts, advisories, and directives as deemed necessary and disseminate security alerts, advisories, and directives to appropriate management and technical personnel Implement security directives in accordance with established time frames MINIMUM QUALIFICATIONS 5+ years of relevant experience.
Information Assurance, Information security policies and procedures. Skilled in Windows and Linux, Group Policy, WSUS, BMC Remedy, Tenable Products, OAWSP ZAP or Burp Suite Vulnerability backssment, standard on-premises environments and cloud infrastructure ATO packages, and emerging standards Familiarity
with Dev Ops CI/CD Certification in CISSP Hendall Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
or electronically. They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. You will be working at one of our 4 locations within the Salt Lake Valley!
WHAT SKILLS ARE NEEDED: Must know how to repair Windows computers using diagnostic software to troubleshoot computers to determine hardware failures Must be knowledgeable in installing and upgrading Windows & Apple Operating Systems and be able to download specific drivers and software for hardware requirements. ATTRIBUTES WE'RE LOOKING FOR: Passion to succeed! Great work ethic! Teachable and can copy what the best reps do.
Excellent communications skills. Ability to multitask and function under stress. Self-motivation. WHAT WE OFFER: Bonuses for performance on top of a good starting base (Average Technician makes $13 to $14/Hr after training and certification) Advancement opportunities (We're growing fast and we need Tech managers) Fun, high energy, and positive environment.
Full medical, dental, and vision insurance eligibility after 2 months- and lots more! A FEW NECESSARY REQUIREMENTS: Must have a High school diploma or equivalent Reliable daily transportation. Must be at least 18 years old PC Laptops is committed to equal employment opportunity and employs individuals without regard to any legally recognized
protected class including, but not limited to: veteran status, uniform service member status, race, color, religion, interaction, national origin, age, and physical or mental disability or any other protected class under federal, state or local law.
Job Posted by Applicant Pro
a full time Manager, Software Engineering for our Tempe, AZ location. The prospective candidate will need excellent oral and written communications. They should have the ability to maintain a courteous and professional demeanor while working under pressure self-starter with the ability to work independently and as part of a team, detail oriented, strong analytical ability.
Salaried position with 401(k), paid Holidays and excellent company paid benefits. EOE Submit resume and wage requirements to [xyz X@] or fax to 866-293-xyz X. Summary: The Manager, Software Engineering oversees a team of Software Engineers, Business Systems Analysts and QA Software Engineers responsible for enterprise
projects from the initiation phase through production readiness. This role helps to lead the effort on setting the future direction for software design and continued migration to leading edge technology across current and future products.
Working Hours This is an exempt level position requiring one to work the hours needed to get the job done. Therefore, one must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. This may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Essential Duties and Responsibilities include the following.
Other duties may be assigned. Creates and manages complex project plans by effectively leveraging resources and managing project scope based on available information; troubleshoots issues and provides timely resolutions; guides the software development process based on prior experience, research and analysis of current and future best practices.
Provides technical guidance that strikes a balance with the need to deliver on a deadline and still meet long-term strategic objectives. Monitors and directs software development to demonstrate solution design meets standard architecture considerations and approvals to include: (1) standard database structures, (2) code standards, (3) common components and reusable programs (4) security and performance levels, (5) system interfaces and dependencies.
Participates on cross functional project teams (internal and external) to deliver quality solutions that meet client's business requirements. Gains a solid understanding of business requirements to support the development, testing, and production readiness efforts. Oversees the effort to create and improve product releases through continuous integration and automation. Looks for ways to automate and improve current processes/solutions within the software development lifecycle (SDLC).
Assist in the backssment of current legacy systems and provide recommendations for implementing state of the art systems using the latest software and technologies. Creates and implements action plans to mitigate risks and resolve issues, working with representatives from stakeholders across the company. Manages conflicting priorities and multiple projects effectively. Participates in and leads teams in appropriate SDLC technical artifact creation. Develops and promotes the overall vision, goals, objectives and strategies for the Software Engineering team in-line with the Information Technology Business Unit's goals and objectives.
Provides day-to-day management and supervision for software engineering team by directing and coordinating activities consistent with established goals, objectives, and policies. Mentors team members from both a technical and professional career enhancement perspective by offering constructive feedback. Makes effective hires, develops and trains employees, coaches for optimal performance, gives team members regular performance feedback. Takes appropriate corrective action as needed to promote optimal employee performance and low staff turnover.
Develops and maintains solid working relationships with employees and management in cross-functional areas. Provides hands-on design guidance and documentation as needed. Keeps up-to-date with emerging IT trends and technologies and the industry's best practices. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience Bachelor's degree in Information Technology/Computer Science or related technical discipline (or equivalent combination of education and experience) along with a minimum of 10+ years' related IT experience. Additionally, a minimum of 2-5+ years' experience managing and mentoring software professionals. Computer/Technical Skills Solid working knowledge, understanding and hands-on experience with the tools used throughout the software development lifecycle to include the following: Proficient with MS Suite (Word, Excel, Visio, Outlook, Project) to create documentation, manage schedules, and analyze data.
Software architecture and design skills to guide the development of solutions that are secure, scalable, and reliable Background required with the following applications: Oracle RDBMS, MS SQL, DB2 or My SQL Web Services (SOAP and REST) Skills specific to Data Exchange/EDI Experience with B2B Integration technology Familiarity with B2B data transmission protocols using Secure Managed File Transfer (MFT) technology such as Go Any Where MFT Familiarity with industry standards such as ASC X12, HIPAA EDI, NCPDP, HL7 Skills for other App Dev Teams Experience with Java Web Technology (JEE) Experience with Java frameworks such as Spring, JPA/Hibernate, and JSF
Founded in 1998 and headquartered in Rockville, MD, Payroll Network has been recognized by The Washington Post and Washington Business Journal as a Top Workplace award and is a proud supporter of the Cameron K. Gallagher Foundation helping to raise awareness about teenage depression and anxiety.
Job Summary The IT Helpdesk Associate is responsible for communicating, analyzing, and troubleshooting routine computer user problems and to provide proper solutions or remedies. They will aid via telephone, email, and using online tools primarily. Essential Duties and Responsibilities Resolve routine user hardware and software problems or questions including desktop computer hardware, software,
and enterprise system software. Ensure response times are quick and effective to appropriately resolve requests. Follows up with users after problems have been resolved.
Install, maintain, and update software and operating systems. Prepare, test, ship (if applicable) and confirm laptops are delivered to new employees timely before they start with the organization. Clean, modify, and repair computer hardware. Troubleshoot and manage hardware, software, and network problems. Administer user accounts, passwords, and privileges/rights as assigned and directed by system administrators and security protocols. Implement and maintain security controls. Server maintenance and updates. Track IT
assets for the organization in the online IT inventory, including laptops, accessories, and other technology materials, and software licenses.
Improve overall technology performance by helping organization identify opportunities for improvement and recommending changes. Informs CTO and/or other leadership of opportunities for end-user training by identifying issues or trends and recommending instructional remedies. Other duties as assigned. Does this sound like you? You should consider joining our Payroll Network team if you get a kick out of both technology and people, thrive in a friendly, fast-paced, dynamic environment, have a passion for client service, and enjoy learning something new every day.
This is what we are looking for: Minimum of 1 year of IT Support experience. Windows Server experience and/or training. Experience with Microsoft 365 suite. Excellent troubleshooting skills. Experience with network drives such as routers, switches, and firewalls. Familiar with malware remediation. Service oriented and enjoys team environment. Excellent oral, written communication, and analytical skills. Experience working directly with internal clients or associates, participates and helps collaborate on process documents where needed, and the ability to track and monitor resolution.
If this sounds like you, APPLY TODAY. It only takes 3 minutes to start your new career with a fantastic company! Payroll Network, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, interaction, national origin, age, disability, or genetics. In addition to federal law requirements, Payroll Network, plies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.