the opportunity to work on highly visible Air Force projects. The ideal candidate will be a motivated, passionate leader with the ability to drive our long-term Air Force strategic goals with daily tactical objectives. YOU will be a critical component in taking complex problems and delivering solutions.
What you'll get to do: Define policies, procedures for ingestion and normalization of data following best practices and architecture development efforts in capturing data (e. g. Do DAF, TOGAF, UAF, FEA, etc. ). Communicate directly with clients to gather requirements, deliver designs, etc. Define processes for management and integration of Air Force Architecture data, processes, and use
Establish benchmarks for existing and future architecture development IAW Air Force Requirements documents. Leverage existing tools to capture data. Develop recommendations, support staffing, adjudicate comments, and deliver revisions to General Orders.
Interact with clients and business partners to document the Current As-Is Enterprise Architecture. State interfaces to adjacent architectures and define the data requirements across each interface. Define and scope the Air Force Operational Environment development. Work closely with team members and clients to research and troubleshoot issues. Identify critical attributes of Air Force Architectures, which must be addressed. Provide direction
to subordinate architects and architecture repositories to maintain, upgrade, transition, and/or develop architectures within the " To-Be" standards and criteria.
Qualifications Ability to analyze Air Force architectures and work with engineers and other architects to design responsive controls to ensure end-to-end business processes. Experience working with product and technology leaders to develop and own practical objectives and key Enterprise Architecture results. Experience identifying strategies for addressing requirements, risks, and issues, and conduct detailed trade-off analysis of requirements against fiscal, schedule, and performance issues.
Resolve issues and create architectural vision. Ability to manage and improve critical models such as Business Reference Model, Performance Reference Model, Technical / Technology Reference Model, Security Reference Model, and Service Reference Model. Assist the Air Force in selecting technologies that address Zero Trust Architecture, emerging threats and vulnerabilities, facilitates continuous delivery of value, and improves upon existing security processes. Ability to perform ad hoc duties. Do D Secret clearance requirement to begin employment. Bachelor's degree or equivalent from an accredited university with over 6 years of relevant experience or a Master's Degree with over 3 years of relevant experience.
Desired Skills: Requires 5 years of demonstrated Enterprise Architecture experience with a preference for Do DAF. Intermediate knowledge/experience must include a wide range of work in reviewing, creating diagrams, and documentation with all components that comprise IT systems, including network topology. Understanding of architectural design and application delivery in technologies that include, but are not limited to: cloud, mobile, web, APIs/micro services, automation, continuous integration/continuous deployment; Leading complex efforts within established Software Development Lifecycles and methodologies including agile, scrum, iterative and waterfall, using blended resources Able to manage multiple projects and deliver high quality deliverables by deadlines.
Flexible and adaptable with the ability to learn quickly in various technical and creative environments, while delivering quality work. Design user stories, user journeys, etc. Enterprise Architecture Certification from FEAC or similar Do D or Air Force experience Working knowledge of Cloud technologies and migration approaches Understanding how the Air Force operates.
O neida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, interaction, national origin, age, disability, marital status, veteran status, interactionual orientation, gender identity, genetic information or any other protected characteristic under applicable law. #CJ Job Posted by Applicant Pro
clearance, or higher, is required. CYBER CENTER HELP DESK SPECIALIST IIDESCRIPTION: Lead shifts ranging from 1 to 12 analysts (to include coordinating breaks, lunches, etc. ) Monitor group mailboxes and prioritize emails by order of importance Recognize and communicate issues/trends observed from emails and ticket creations Monitor team ITSM queues for activity Ensure accuracy of shift's high and critical priority tickets Provide guidance and direction to help desk specialists on the team's processes and procedures Maintain the shift log and ensure accurate, thorough and clear communication from shift to shift Assist with training (as requested) Provide reporting (as needed) Perform quality assurance
follow-up with customers/end users Create, modify and escalate Incidents/tickets, translating user requests into logical format for use by analysts in troubleshooting Resolve incidents/tickets in accordance with documented procedures Maintain a professional demeanor with our military, civilian and contractor customers MINIMUM EDUCATION & EXPERIENCE: HS +3 years of customer service, inside sales or help desk experience Or AA/AS +1 year of customer service, inside sales or help desk experience Or BA/BS Active Secret clearance or the ability to obtain an interim Secret clearance REQUIRED SKILLS: Strong verbal and written communication skills Excellent people and phone skills Ability to prioritize
and multi-task Experience with Microsoft Office products (Word, Excel, Outlook) Experience with Remedy ITSM Type a minimum of 40 wpm Work within a dynamic environment where requirements shift routinely Must be able to work all shifts (day/swing/midnight) Must be able to work weekends and holidays, as required.
Schedule is subject to change in order to fulfill the needs of the mission. PREFERRED SKILLS & EDUCATION: Regional cyber center help desk experience Management experience Attention to detail Organizational skills Ability to remain calm under pressure. PHYSICAL REQUIREMENTS: Ability to sit, stand, walk for extended periods of time Ability to use a computer Ability to climb, kneel or crawl Ability to lift up to 20+ lbs.
Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites. Direct Viz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
zone), and other supporting network functions for the space launch ranges.
Responsibilities Include: Oversee subcontractors and vendors performing installations and configurations Develop processes and procedures for administering and supporting the new network environment Build, configure, and maintain network environment including routers, switches, physical firewalls, virtual firewalls, load balancers, network security devices and other network equipment Collaborate with system engineers to transition existing systems into the virtualization environment and ensure network functionality Provide hands on support for network environment Coordinate the efforts of technical support staff
in the performance of assigned projects Apply advanced methods, theories and research techniques and assist in the development, implementation and documentation of processes and procedures to ensure compliance with business practices Education Requirements: Bachelor's degree in computer science, computer engineering, management information systems, or related STEM field Experience Requirements: Minimum of 5 years of experience with IP networking, administration of Cisco and/or Juniper network devices, routing.
Switching, load balancing, and in the administration of physical and virtual firewalls Experience in complex IT environments which incorporate traditional and nontraditional IT
services Experience supporting 24x7x365 mission critical IT infrastructure Experience in transitioning organizations from standalone to virtualized environments Experience with system security and best practices Experience provisioning and operating Security networking equipment, including IDS/IPS, Antivirus, WAF (web application firewall), AAA (authentication authorization accounting), Firewall, Security Gateway, VPN (virtual private network), and SIEM architectures Experience with Juniper MX series routers, EX switches, and SRX Firewalls Knowledge of VMware network administration concepts, practices, and procedures Experience administering network environments in a 24x7x365 mission critical environment Familiarity with securing server environments in a regulated industry Ability to lift 30 lbs.
Security+ certification or other Do D 8570 Certification or ability to obtain certification within six (6) months of start date The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements Special Skills Desired: Applicable Certifications: Cisco Certified Network Professional (CCNP); Cisco Certified Network Associate (CCNA); Network +; Juniper Networks Certified Associate (JNCIA); Palo Alto Networks Certified Network Security Administrator (PCNSA); Microsoft Certified System Associate/Expert (MCSA/MCSE) Experience with supporting enterprise datacenter hardware and software including: Dell Enterprise Server Solutions, VMware Virtual Environments, Cisco: Nexus platform, Catalyst platform, Cisco Data Center Network Manager, Secure Network Server, Identity Services Engine; Firepower Thread Defense F5 load balancers Palo Alto: physical and virtual firewalls, IDS, Wild Fire Experience in complex, multivendor networking environments Experience designing and implementing security infrastructure in highly secure environments Experience designing cyber solutions in virtualized environments Experience with Do D Federal Risk Management Framework (RMF) Familiarity with DISA STIGs and RMF/DIACAP frameworks Experience in the following areas: System and network device scripting Automated device configuration tools Do D NOTAM and STIG compliance Database Server security Windows and Linux security Host based firewalls Applicant selected must have an active security clearance.
Must be a U. S. Citizen. Job Posted by Applicant Pro
installation, configuration and management of Apache, Internet Information Systems (IIS), Apache Tomcat, Microsoft Office Share Point Services (MOSS), Lightweight Directory Access Protocol (LDAP), and similar web systems IAW Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG).
Support the following operating systems and network components: Red Hat LINUX, Windows, VMWare, network switches, and similar virtual/cloud switching technologies. Provide connectivity from application servers to data storage, including network devices such as network switches/routers, Network Attached Storage (NAS), SAN/v SAN, and NFS. Integrate operating system software to
web services, application software, business applications, database management systems, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices.
Design, manage, implement, and configure logical units' numbers, file systems, disks, zones, and other storage medial on various storage devices in a RAID. Required Knowledge, Skills and Abilities (KSA) Web and OS Management Installing and upgrading network monitoring tools, software, and agents. Monitoring network performance, where applicable and make recommendations to modify configuration to improve performance. Communicating network performance issues to MCCOG/DISA
in supporting CONUS/OCONUS and deployed customers to resolve latency issues.
Completing firewall modification requests in support of ensuring network connectivity. Providing recommendations to government personnel in network design, implementation, and modifications for legacy systems. Providing support to unclassified systems. Integrating web services to OS, application software, DBMS(s), business applications, monitor agents, risk mitigation agents, backup/recovery agents, network devices, Virtual/Cloud Services, and storage devices. Performing all levels of analysis of OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, Virtual/Cloud Services, and storage devices, as well as assisting and testing disaster recovery (DR) and continuity of operations plans (COOP) and projects.
Interpreting error codes generated by log and system files from DBMS(s), OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices. Recommending and implementing hardware, software, database, virtual/cloud, or network solutions to resolve problems. Evaluating indicators from hardware or network devices and consistently implement a permanent resolution.
Analyzing file systems and storage zones to resolve issues. Creating/modifying/updating/closing trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution. Documenting procedures for Web and OS management and tasks utilizing smartbooks, Standard Operating Procedures, Work Instructions, and other relevant documentation process; provide metrics and reports that show Web and OS are accessible and functional. Implement Do D, DON, and Marine Corps mandated upgrades and security patches to include quarterly Critical Patch Updates and Patch Set Updates.
OS Analysis/Problem Resolution Duties Perform all levels of analysis (simple to complex) of operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Interpret error codes generated by log and system files from database management systems, operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Recommend and implement hardware, software, database, or network solutions to resolve problems.
Evaluate indicators from hardware or network devices and consistently implement a permanent resolution, where possible. Analyze logical unit numbers, file systems, and storage zones to resolve issues. Create/modify/update/close trouble tickets and work orders via a customer service solution such as Remedy. OS Performance Monitoring/Management Install, configure, upgrade, and manage performance-monitoring software to a variety of operating systems, file systems, network devices, storage devices, system processes, application software, and business. Recommend/propose performance metrics and standard operating procedures to assist in providing faster, accurate, and reliable services across the entire operational environment.
Perform all levels of analysis (simple to complex) and interpret error codes generated by log and system files of operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Support includes, but is not limited to: Working with other departments/customers to evaluate indicators from hardware or network devices as required to analyze performance issues and determine problem resolution, where possible.
Recommending and implementing hardware, software, database, or network solutions to resolve problems. Analyzing logical units' numbers, file systems, and storage zones to resolve issues. Creating and maintaining a software library to include, but not limited to, master copies of software, standard operating procedures, and other documents, as identified. Communicating with internal/external parties to provide update status, analyze simple to complex problems, and determine possible solutions to technical and procedural issues that may arise.
Documenting procedures for all administration, management, recovery, startup and shut down, interconnectivity, certificates, remediation, and tasks. Creating/modifying/updating/closing trouble tickets and work orders via a customer service solution such as Remedy. Windows OS Administration - Applications and Systems Management Integrate operating system software to web services, application software, business applications, database management systems, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, virtual/cloud technologies, and storage devices. Integrate web services to operating systems, application software, database management systems, business applications, monitor agents, risk mitigation agents, backup/recovery agents, network devices and, storage devices.
Integrate application software to operating systems, database management, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices. Integrate database management systems to operating systems, business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices, and storage devices.
Design, manage, implement and configure logical units' numbers, file systems, disks, zones, and other storage medial on various storage devices in a RAID. Perform general analysis/problem resolution and performance monitoring/management as while performing the windows operating system administrator - applications and systems management duties. Support includes but is not limited to: Installing, maintaining, configuring Windows Operating System Administrator - Applications and Systems Management Performing analysis to assist in developing the proper environments, and load testing using approved tools.
Analyzing system logs to determine the cause of problem(s) and to implement a solution to resolve problem(s) using approved analytical tools. Interfacing closely with the Enterprise Backup and Recovery Support team such as allocating/de- allocating data, operating, managing, troubleshooting, and working with the SAN Engineer to ensure that the data is protected and report on data storage events and conditions to management and/or Enterprise Backup and Recovery. Enterprise Backup and Recovery Implement an enterprise backup and recovery process using Cohesity and similar backup tools and software; implement backup policies to include OS(s), business applications, monitoring agents, risk mitigation agents, backup/recovery agents, network devices and storage devices; execute all levels of recovery procedures (simple to complex) ranging from data files, OS(s), business applications, monitoring agents, risk mitigation agents, network configurations, and storage configuration.
Maintain accurate library and documentation of storage media. Implement backup policies as documented by standard service level agreements as well as assisting and testing DR and COOP. Construct LUN(s), file systems and zones to support backup of OS(s), business applications, DBMS(s), file systems, data files, user files, network devices, and storage devices.
Assist and provide support to other team members and projects. Create/modify/update/close trouble tickets and work orders and to coordinate incident resolutions with the G6 Help Desk via a customer services solution. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Capable of working in a fast-evolving environment and support advancements in the industry Minimum Training, Education, and Certifications BS & 7 - 12 years experience 8570 IAT ii Certification (EG: Sec +) Must have Computing Environment (CE) certification in Microsoft Windows Server Ability to perform duties with little or no supervision Minimum Clearance Secret clearance (interim secret clearance is acceptable on a case by case basis) Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
secure, deploy, operate, and maintain the Cyber Virtual Training Area (VTA) Understanding of programming languages such as C++, PHP, Java. Experience and working knowledge of with Linux, Windows, and Unix based systems. Experience and working knowledge of Splunk, Solar Winds, and Nagios.
Understanding and knowledge of VMWARE an Virtual environments Knowledge of variety of authentication methods and security administration. Knowledge of software, including anti-virus, malware, and cyber security protection programs. Ability to monitor, operate, maintain, and secure mission command systems network using infrastructure monitoring technologies, configuration, system management, and other
technical methods as necessary. Ability to monitor, operate, secure and maintain wired and wireless portions of the network Ability to engineer processes, perform network upgrades and recommend changes to achieve compliance with Army policy and best practices.
Qualifications US Citizen Top Secret/SCI clearance A minimum of ten (10) years' experience IAT II (Cy SA + or CEH, must be CSSP-A, IR, AU, and IS capable) Full Time Support from Fort Gordon Army Post Nemean is committed to fair and equal opportunity for all positions. Nemean Solutions offers full health, dental, vision insurances and retirement savings plan with immediate vesting. We offer competitive salaries and can work with candidates to offer educational assistance to meet their needs. For more information about Nemean please visit: NEMEAN SOLUTIONS Job Posted by Applicant Pro
in autopilots is desired. Plan and perform electrical engineering research, design development and other assignments in conformance with design, engineering and customer specifications. Work closely with other engineers to increase system automation and efficiency Write procedures for system use and maintenance.
Assist with advanced troubleshooting of autopilots and parameters Develop trades in SWa P (size, weight, and power) Show an understanding of microcontrollers and embedded hardware Show an understanding of computer networking basics such as IP addresses, ports, routing. Supporting aircraft mission systems integration (radios, payloads, sensors) Electrical engineering support Defining
Cable building, wire stripping and crimping, soldering, installation of avionics equipment Drawing up fixtures, cables, assemblies to be committed design documents.
Ability to use electronic test equipment and diagnostic tools Machining and tooling Operate CNC machine and other fabrication machines to make fixtures and parts. Ability to work with hand tools and power tools Maintenance and upkeep of machines and tools Soldering Knowledge of Mil-Spec and Avionics tooling Ability to read and follow wiring diagrams, drawings and schematics Maintaining work area for daily operations and cleanliness Qualifications: Passion for aviation and flight Associates or Bachelor's in Engineering or applicable
technical field Detail oriented and capable with working in a team environment Hold a current Secret clearance with the ability to obtain TS/SCI within 6 months Job may require up to 25% travel throughout the year to CONUS and or OCONUS locations Physical effort including standing, lifting, and carrying equipment up to 25 lbs.
unassisted Must be available to work extended hours and weekends as needed AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits.
About AEVEX Aerospace AEVEX Aerospace, headquartered in Solana Beach, California, supports the U. S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools.
AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U. S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Massachusetts, New Mexico, North Carolina, Ohio, and Virginia. #LI-Onsite
security and report incidents-Administers server configuration, migration, and other implementations-Monitors root cause analysis and resolutions-Manages back-ups and recovery procedures-Creates custom monitoring and maintenance plans-Administers and tests new upgrades and databases-Troubleshoots and resolves database problems-Ensures audit trails are maintained and documented - Perform other duties and projects as assigned Qualifications: · Bachelor's degree in computer science, information technology, computer science, engineering, or related field· Three to four years of My SQL or Maria DB server database experience with database administration experience in a commercial environment or equivalent
work experience· Certification with My SQL (from Oracle) or Maria DB a plus· Proven working experience as a Database administrator· Hands-on experience with database standards and end user applications· Excellent knowledge of data backup, recovery, security, integrity and SQL· Familiarity with database design, documentation and coding· Previous experience with DBA case tools (frontend/backend) and third party tools· Familiarity with programming languages API· Problem solving skills and ability to think algorithmically· Experience in a PCI work environments· Expertise with standard SQL, Triggers, Views, Stored Procedures, and Grants· Understanding of My SQL replication models including statement
based, row based, and GTID replication· Strong Linux server administration skills· Bash scripting and basic programming skills· Able to multitask, prioritize, and manage time efficiently· Accurate and precise attention to detail· Strong written and verbal communication skills· Excellent analytical, quantitative, and organizational skills· Up-to-date on latest industry trends; able to articulate trends and potential clearly and confidently· Good interpersonal skills and communication with all levels of management· Maria DB 10.
x/My SQL 5.7o Database system configurationso Stored Procedures, Triggers and expert in SQL Scriptingo Users/Roles and database securityo Table Partitioningo Indexingo Circular replication/master to master, and GTID is a must· Handling Terabytes of data, 1 billion row tables· Centos/Red Hat in a Cloud or Virtual Environmentso Shell Scriptingo System configuration and tuning· PHP, XML, JSON, Excel· Jasper Server/Jasper Reports· Monitoring: Innotop, Zabbix, Performance Schema EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
clients. In this position you will be a member of the team that is responsible for triaging client requests through our MSP Service Desk. Your experience in delivering IT solutions that work the first time will be the key to your success. The position requires expertise in IT end user support with a focus on delighting the client!
TECHNICAL COMPETENCIES: 1-3 Years experience in end user desktop support (Windows 7, Windows 10, Windows Server 2008-2019, Mac OS, Linux) SMTP/POP/Office 365/Exchange troubleshooting and device configuration/setup Basic understanding of TCP/IP, DNS, DHCP, VPN, VLANs and other network protocols Experience in configuration, deployment, and troubleshooting of routers,
switches and firewalls The ability to meaningfully triage third party support for Software/Application issues User creation and maintenance utilizing Active Directory and Group Policy Management Familiarity with Microsoft Azure and Intune Services End user printer troubleshooting and set up Troubleshooting client Wifi issues Experience running and terminating cable Key Responsibilities: Clearly communicate with clients in order to provide them excellent customer service while fixing their computer issues in a timely manner that works for the client.
Manage assets and endpoints through Kaseya RMM Delight the customer while supporting either from office or in-person/onsite Work closely
with other engineers to assure required dependencies are being met Effectively communicate and troubleshoot issues that arise to ensure customer expectations are met Accurately document client infrastructures, manage system configurations, create flowcharts, diagrams, manuals and other documentation Demonstrate initiative, independent judgment and utilize established procedures to address client needs.
Support, install, configure and upgrade network operating systems and applications using standard industry best practices Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any task COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Strong planning and organizational skills Proven ability to delight the customer – 100% of the time Excellent interpersonal skills. Openness to others' ideas and willingness to try new things Effective time management and critical thinking in order to use time most efficient Problem solving skills to include the ability to identify and resolve problems in a timely manner as well as owning the issue from problem to solution Ability to successfully present information Exhibits the flexibility to adapt to a rapidly changing work environment, manage competing demands and is able to deal with frequent change, delays or unexpected events Attention to detail Ability to thrive in a team environment Work dynamically across departments interfacing with IT Project Engineers and Account Managers
like minded people to join our family. Everyone at Stored Tech knows that our first priority is to delight our clients. In this position you will be a member of the team that is responsible for triaging client requests through our MSP Service Desk. The MSP Coordinator manages the call queues and assigns tickets based on MSP engineering workloads and experience.
In addition, maintains workflow of engineers to provide excellent customer service for those who utilize Stored Tech as a remote Managed Services Provider. This position requires some basic technical knowledge with the comfort and ability to learn. Job Responsibilities Auxiliary phone support. Ability to distribute and assign incoming
calls and tickets based on engineer's ability and workload. Demonstrate initiative, independent judgment and utilize established procedures to address client needs.
Full understanding and knowledge of Stored Tech's service offerings. Adapt to a rapidly changing work environment, manage competing demands, and can deal with frequent change, delays, or unexpected events with full ownership. Work dynamically across departments interfacing with IT Engineers, IT Project Engineers, Project Managers, and Account Managers. Growth opportunity to work towards an IT Engineer Level 1 role. Assist with Service Delivery metrics and reporting. Assist with client onboardings (client phone calls, interactions,
expectations, and follow-up). Assist with past due tickets to find next steps, client engagement, pushing of the engineers, etc.
Communicate with engineers who are doing on-site support calls to make sure they have the required back-office support and that the time arranged with the client is still being met. Qualifications Customer service skills including voice and email etiquette. Ability to work across teams, groups, and functions and to build strong relationships internally and with our clients. Dependability and professionalism. Knowledge of and prior experience using Excel, Word, and Power Point. Ability to work 8 hours sitting, speaking on the phone, and using a computer.
Strong communication skills. Ability to thrive in a team environment. Attention to detail. Ability to delight the customer - 100% of the time. Outstanding organizational skills.
to those responsibilities, the Development Test Engineer II also supports the leadership of the test center to train and guide Test Engineer I and Test Technicians. He / She is responsible for the maintenance and acquisition of test equipment, fixtures, and measurement devices.
Responsibilities: Communicate with design engineer, understand design co n cept/change, and select which tests are needed. Make test plan , which includes equipment reservation, coordination of manpower resources, sampling plan (in coordination with requestor) and defining the necessity of fixtures and/or mating parts Study which test fixtures are needed, contribute to the creation of the fixture design, ensure
the fixture is ordered in a timely manner. Study part quantities needed for test completion, order test parts, track the test parts schedule. Perform test according to customer requirements.
Analyze test result then -if requested- develop countermeasures with design and plant engineer. Make each test report & summary report for reporting to individual customers (Nissan, Honda, etc). Determine root ca u se of concern, perform duplicate test, make handmade test s a mple, perform test. Schedule preventative maintenance, calibration and repair of testing equipment or laboratory infrastructure Plan the acquisition and implementation of new test equipment and measurement equipment Train other
team members on the testing process, test methods, and equipment maintenance Contribute to the creation, editing and maintenance of laboratory policy in line with requirements of IATF/ISO accreditation Follow established work practices that support compliance with all company policies, safety standards, 5S practices, regulatory and/or customer requirements Authorities for an employee are granted by means of work instructions, policies and procedures and/or direction provided by management to meet the requirements of the customer Education: B.
S. M. E or B. S degree with a concentration of course work in mechanical engineering from an accredited institution.
Other technical degrees will be given consideration if experience is relevant. -or- Equivalent work experience in a similar role Experience: 5 or more years of job experience in a testing, quality or validation environment Skills: Above average mathematical skills, written skills, and communicate Ability to interpret blueprints, drawings, etc. Computer literate. Capable of overall professionalism in a business environment Capable of using basic measurements devices such as force gauge, digital meter, thermo meter and etc. Capable of using basic hand work tools such as soldering and etc. Capable of leading a small team of test engineers or technicians to achieve a goal Training Specific to Position: Documented Training in internal and on-site job training by lab manager Other: Ability to travel for a few weeks with limited prior notice Work Environment: Capable of working in the thermostat chambers/rooms from -40º C to 70º C with appropriate PPE (gloves, coveralls, safety shoes) for short duration testing Typical work environment is an office setting Physical Demands: Exertion of physical strength to move objects (up to 40lbs) from one level to another.
Requires the ability to remain upright on the feet for sustained periods of time.
Requires the ability to differentiate colors and shades of color. This job description should not be construed to imply that these requirements are exclusive standards of the position Incumbents will follow any other instruction, and perform any other related duties, as may be required by their supervisor Job Posted by Applicant Pro
service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company and remain family-operated to this day.
The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career
path that grows and evolves as they do. " Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer: Paid Time Off Sick Days Paid Holidays 401k match + Pension Full Medical, Dental & Vision + HSA Mental health care coverage Life Insurance Local Volunteer Opportunities Who We Are Looking For 5 or more years of broad-ranging IT work experience, ideally in System Administration Experience with a Managed Service Provider (MSP) is not required, but is a big plus Team-oriented, strong communicator Excellent customer-facing interaction
Technical certifications in Windows Server environments Technical certification in VMware.
Technical certification(s) in HP, Dell, EMC or other storage hardware Technical certifications in networking such as Cisco Knowledge of Unix system administration Excellent knowledge and hands-on experience with Windows Server and Active Directory. Excellent knowledge and hands-on experience configuring, maintaining and leveraging SAN and NAS hardware. Excellent knowledge and hands-on experience implementing, troubleshooting and tuning virtual servers. Excellent knowledge and hands-on experience implementing, troubleshooting and configuring VMware Experience in Microsoft O365 products cloud on hybrid migrations Experience with Project Management, application design and integration, and cloud computing (specifically Microsoft Azure) Expertise in creating, analyzing, and repairing large-scale distributed systems Strong working knowledge of switching and routing technologies Strong working knowledge of Microsoft O365 and Azure Valid Driver's License Primary Responsibilities Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates Support internet, intranet, LANs, WANs, and network segments Own projects, solutions, and key responsibilities within a larger business initiative Develop and demonstrate expertise in a variety of client industry concepts, practices, and procedures Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace Enable faster and smarter business processes and implement analytics for meaningful insights Nurture dependable IT infrastructure and networking that is always up and running Partner with internal and external partners to communicate project status, activities, and achievements Install and maintain network hardware and software Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed Perform routine/scheduled audits of the systems, including all backups Job Type: Full-Time, M-F 8am 5pm, bonus offered for participating in on-call rotation Check out our website: Job Posted by Applicant Pro
engage broadly across EA as well as our technology partner organizations. You will engage by initiating, forming, and driving the execution of strategies, roadmaps and architectures that will include modernizing our delivery approach to extract value from our current business as well as increasing value through the introduction of horizontal, composeable, digital-first platforms.
In addition, the person in this role should provide a level of thought leadership by bringing an outside-in perspective in making key decisions. This role requires high levels of influence within our business, technology and Enterprise Architecture organizations, extensive business knowledge and savvy, innovative
problem solving skills, and the ability to marry business and technology into a cohesive value-oriented strategy. This role is expected to serve as a trusted partner and advisor at all levels within the company.
This role will also provide architectural operations support upon request. DUTIES & RESPONSIBILITIES: Partners with Technology and Business to define strategies and strategic choices, and aligns Technology strategy to Business and Enterprise strategy. Serves as a trusted strategic advisor to Business and Technology leadership Articulates strategy and " connects the dots" to help Business and Technology understand the enterprise strategic direction, technology impacts,
and architectural strategic direction / priorities, thus enabling improved decision making, prioritization of efforts, and alignment with enterprise priorities to drive value realization Develops 3-5 year roadmaps, outlooks, and target state architectures that are aligned with strategies and prioritize both business delivery and technical debt reduction by working through ambiguity to translate business needs to technical drivers Drives programs, initiatives and projects up and down the organizational hierarchy and supports RFPs and client presentations when needed by providing business-facing architectural input and ensuring enterprise mindset is evident Drives data-driven strategic IT decisions by using a broad and deep perspective that spans products, platforms, and solutions and balances both sides of the coin to distill decision options and trade-offs Realizes the value of the portfolio by creating the new and different using an innovative, lean startup, digital-first, product mindset Acts as internal management consultant, trusted partner, and tech-savvy business leader with expert knowledge on industry-relevant and emerging technologies as well as agile, iterative, systems-thinking approaches who can guide Business and Technology on how to leverage Drives and adapts architecture frameworks, patterns, standards, and components adoption based on organizational and business context.
Collaborates with Engineering and Solution Architecture teams on architectural topics and technology formularies Coaches and mentors junior Architects and Technology resources across the enterprise Evangelizes and advocates all things Enterprise Architecture (strategies, roadmaps, target state architectures, frameworks, standards, patterns, processes, etc. ) Able to serve across spectrum of Architectural roles (Business and Technology) when needed Drives the Evernorth Architecture team to achieve its full potential by maximizing the effectiveness of its leadership the through organization, prioritization, processing, and funneling of data, information, and recommendations needed to make important decisions and take impactful action QUALIFICATIONS: Bachelor's degree in Software Engineering, Computer Science, Engineering or related field, advanced degree a plus 8+ years of experience in a software engineering or architecture environment Excellent knowledge of IT strategic planning and capability development with experience implementing technology strategy and roadmaps; operates with an enterprise mindset Comfortable with ambiguity and willing to take principled bets; able to " think big" and challenge conventional wisdom regarding technology refresh and hype Strong leadership, collaboration, and negotiation skills with technical and non-technical groups with a demonstrated ability to lead through influence and build consensus Execution focused with a " get things done" attitude Able to process high volumes of complex information, synthesize key themes, and recommend paths forward Ability to communicate complex technical concepts to senior executives and customers Ability to build, maintain, and grow high-performing architecture teams Deep practitioner of Agile and Lean Start-Up methodologies Demonstrated continuous improvement and continuous learning mindset Ability to cultivate a culture of openness, transparency, and inclusion TECHNICAL COMPETENCIES: Comprehensive knowledge of strategy, business, and technology frameworks, tools, and processes; able to coach and mentor colleagues and stakeholders Skilled at aligning technology capabilities to business solutions Comprehensive knowledge of enterprise architecture frameworks, tools, and processes Comprehensive knowledge of Agile and Lean Startup processes Able to coach and mentor colleagues on architectural frameworks, patterns & best practices Comprehensive knowledge of Dev Sec Ops practices and technologies Deep knowledge of service-oriented and event-driven architectures Hands-on experience in cloud engineering and cloud-native design Extensive understanding of streaming messaging frameworks Well-versed in API development and management Strong understanding of modern data modeling and data architecture practices Experienced in container and container management Experienced with industry standard programming languages, operating systems, application development frameworks, monitoring tools, and CI/CT/CD tools Deep understanding of non-functional requirements and their importance to solution design Experience with both traditional RDMBS and No-SQL databases CRITICAL COMPETENCIES: Interpersonal & Organizational Savvy - must be able to influence and develop relationships at all levels of the organization, and be able to navigate in a highly matrixed organization Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies Cultivates Innovation - Creating new and better ways for the organization to be successful Drives Results - Pushes team and cross functional partners to deliver needed results in tough circumstances and expedited timelines Attitude - has an attitude or persona of " let's find a way to do it" attitude - no task is too big or too small Manages Complexity - Makes sense of complex and sometimes contradictory information to effectively solve problems Manages Ambiguity - Operates effectively and drives work forward even when things are not certain or there is no clear way forward Instills Trust - Quickly gains confidence and trust of others through honesty, integrity, and authenticity Develops Talent - Mentors more junior team members to meet both their career goals and the organization's goals If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, interaction, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, interactionual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: xyz X@ for support. Do not email xyz X@ for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
interacting and negotiating with vendors, are skilled in coaching and presenting, and can problem solve with the best of us! We look forward to meeting you! If you are looking to work with an exceptional team of professionals, we encourage you to consider Jefferson Healthcare.
Work where your talent is truly appreciated. What can we offer you? Competitive salary Benefits package that is ranked in the top 1% in the state! Medical, dental, vision, retirement, PTO and more! Hands-on training Opportunities for advancement Position Summary Responsible for the technical implementation, administration and support functions that relate to networks, servers and applications for the organization's
infrastructure. The person in this position is responsible for planning, designing, implementing, troubleshooting and supporting the network, server and application infrastructure including all associated hardware and software.
This is a full time, on-site, exempt position. Major Responsibilities Participates in the design of computer and network systems within the Hospital environment. Develops specifications and functional requirements for networks and systems including those for clinical, financial and administrative use. Works with staff to design and implement long-term strategic goals and short-term tactical plans for managing and maintaining systems and software. Coordinates and
participates in troubleshooting, problem solving and resolving complex network, hardware and software problems, including but not limited to; access, connectivity, functionality, performance and reliability.
Develops strategies for data backup, including recovery and disaster plans. Administers, implements, and maintains the network, servers and applications including design, add/change/moves, fault prediction, trouble detection/correction, utilization and traffic measurement and general maintenance. Monitors performance of the network, server and application technical resources. Conducts periodic performance tuning on systems. Researches and proposes changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations and desired performance Establishes and enforces system standards, protocols and procedural controls for operation of assigned systems to insure safe, reliable, secure and appropriate use of systems.
Serves as a leader or project manager for approved projects and enhancements. Maintains up-to-date knowledge and skills related to the duties and responsibilities. Maintains system log files and audit files. Creates and maintains complete system documentation including schematics, user account information, configuration files and reports.
Provides technical leadership and recommendations on project planning, management and implementation of technology systems. Develops project plans and manages projects as directed by management. Develops and provides cross departmental training for network, systems, applications administration, security, usage, as well as disaster preparedness and recovery. Writes policies, procedures and documentation as appropriate. Provides assistance, advice and mentoring to other staff within and across departments. Education and/or Experience Bachelor's degree in mathematics, computer science, related technical discipline or 5 years' experience in systems or network administration required Valid driver's license is required Certification as a network professional is strongly preferred.
CCNE, MSCE or other technical certifications are preferred and may substitute for some experience. Schedule : Full time; non-union; exempt; on site To apply : V isit our careers website at jeffersonhealthcare. org/healthcare-careers/ This position will remain open until filled. Who We Are Jefferson Healthcare is one of the Top Employers on the beautiful Olympic Peninsula and in close proximity to Seattle, Victoria, BC and Vancouver.
We are a DNV accredited, 5 Star rated 25-bed Critical Access Hospital with six rural health clinics and a wide scope of specialty services; we provide exceptional care for more than 25,000 residents of East Jefferson County. We have numerous accreditations and awards and are recognized as Achieving Best Care by the Washington State Hospital Association. If you are looking to work with an exceptional team of professionals, we encourage you to consider Jefferson Healthcare. Work where your talent is truly appreciated.
Our Home Port Townsend has been named as one of the coolest small towns in America. with good reason. There are festivals almost every weekend, endless recreational/hiking/skiing/sailing activities, great places to eat, and a strong and vibrant community feel. National Geographic calls Port Townsend " one of the most sophisticated places west of Seattle" and we continue to receive awards year after year, such as 50 Safest Cities in Washington (), and 16 Best Places to Live in the US in 2015 (nearby Port Angeles by Outdoors Magazine). Come check us out! Job Posted by Applicant Pro
being ahead of the curve. Replacing outdated anchor stores and retail tenants with hotels, luxury spas, vibrant entertainment venues, restaurants, fitness centers and residential complexes. And we're just getting started. At the core of our success: our people.
And an energetic workplace environment that rewards hard work and success with a culture that fosters growth and sparks new ideas every day. If you're a self-starter, fearless and ready to play an active role in one of the largest transformations our industry has ever seen.join us. And be a part of WHAT'S NEXT. THE ROLE: We're on a mission to find our next great Help Desk Support Analyst (onsite) at our corporate headquarters in
Syracuse, NY. If you want to work in a fast-paced setting, enjoy working with a team of talented professionals and thrive in an environment where you can make an immediate impact, this is the opportunity for you.
The Help Desk Support Analyst role is critical to the success of the day-to-day IT operations of our corporate office. From answering employee inquiries, diagnosing technical problems, and troubleshooting issues to find solutions, help desk analysts are the first point of contact for employees seeking assistance, and must be able to quickly and effectively resolve issues to ensure employee satisfaction. As a Help Desk Support Analyst, you'll work with the Director of Information
Technology and the Manager of Information Technology, as well as the Manager of Systems Development, to provide technical support to end users.
You'll help with a range of IT-related issues, from troubleshooting software and hardware problems to answering employee questions. It's a rewarding role where you can make a real difference by helping people get the most out of their technology. Make no mistake, we will provide all the tools, resources and mentoring you need to not only be successful, but confident in your critical role as Help Desk Support Analyst. What Will You Do? As a Help Desk Support Analyst, you'll provide technical support to end users on a variety of Information Technology related issues including but not limited to Desktop/Laptop Hardware Support, Desktop/Laptop Operating System Support for Windows 7, Windows 8/8.1, and Windows 10, as well as Mac OS Desktop application Support for Microsoft Office 2013, 2016, and 2019 and Office 365, Microsoft Teams, Microsoft Access Databases, Adobe Acrobat, Microsoft Edge/Internet Explorer, and Google Chrome.
Cloud-based application support for Pyramid's financial application and CRM systems Mobile Device Support for mobile devices including i Phone, Android, and tablets Responsible for multifunction printer/copier support including hardware, software network diagnostics and repair, as well as coordinating with 3rd party vendor support on correcting more serious issues.
Perform administrative tasks including user onboarding/offboarding, password resets, office moves, group permissions and distribution list updates, single file restores Implements telephone system programming changes Troubleshoot network connectivity issues related to Wi Fi, VPN, and L1 physical network Individual will also be responsible for working with other departments on capturing information and getting this information into the companywide Document Management System working closely with back office administrators in this process.
Assist administrators in back-office operations such as switch and router configuration, server (physical and virtual) and storage administration. IDEAL CHARACTERISTICS: Associate's Degree in a related field; minimum of 0-2 years of experience in Information Technology Self-starter Entrepreneurial drive Team player hungry for success Job Posted by Applicant Pro
