The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. RESPONSIBILITIES Provide first/second level contact and problem resolution for customer issues.
Work with third party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop application. Install, upgrade, support and troubleshoot for printers,
computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices and telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Candidate should be willing to perform other duties as assigned. Ideal candidates must have the following qualifications and skills. Background knowledge
in Computer science or any related field. Minimum of 18 months of IT experience.
Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems. Basic knowledge of Mac operating system, to support Apple pc users. Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLAs. Excellent communication relationship-building and internal customer service skills.
Adaptable and flexible in a fast-changing industry and work environment.
- Stock #399842 - Bunk house model!
Travel trailer with a sleep capacity of 11! Ready to hit the road!
If you are in the market for a travel trailer, look no further than this 2021 Aspen Trail 2910 BH, priced right at $31,700. Non-smoking and pet-free. This Travel Trailer is located in Titus, Alabama and is in good condition.
- Stock #397589 - Like new Durango Half-Ton 286BHD!
One owner! Beautiful, spacious interior loaded with amenities! Ready for your next adventure!
The 2022 Durango Half-Ton 286BHD by KZ is a travel trailer designed for families and adventurers alike. With a focus on comfort, convenience, and functionality, this RV offers a versatile and enjoyable
The seller's representative has not seen this unit in person but scheduling a photo session soon. Stay tuned!
- Stock #401393 - Well maintained 2018 Forest River Rockwood 8301WS fifth wheel!
Ready to hit the road!
If you are in the market for a fifth wheel, look no further than this 2018 Rockwood 8301WS, priced right at $35,000. Non-smoking and pet-free. This Fifth Wheel is located in Phoenix, Arizona and is in good condition.
- Stock #400301 - Two awnings!
Plenty of storage! In great condition!
If you are in the market for a travel trailer, look no further than this 2017 Forest River Spartan 1434X, priced right at $50,000. This Travel Trailer is located in Green Valley, Arizona and is in good condition.
- Stock #321870 - Front living layout 385THWS set up for full time living!
Splendide washer & dryer! Onan generator!
This fifth-wheel trailer is manufactured by Jayco, known for producing high-quality recreational vehicles. The North Point 385THWS is designed to provide comfort and convenience for travelers seeking adventure on the road. Here
This unit is in good condition and all features work as designed according to the seller. If you are looking for a nice fifth wheel that has been well maintained and at a good price, schedule a showing today before it's gone.