Responsibilities Performs break/fix troubleshooting, server/software updates and feature enhancements to networking devices (firewalls, switches, ASA etc). Works closely with external vendors such as Cisco, AT&T, Verizon, etc. in troubleshooting hardware and circuit issues.
Creates and maintains technical and process documentation for troubleshooting purposes. Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each customer when working to resolve customer requests or outages. Responds and solves customer issues utilizing technology tools, procedures, and training through awareness
of service offerings and Service Level Agreements (SLAs). Understands all Logicalis service offerings to better support customer as well as expanding any service offering to current customers.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations. Supervisory
Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Education: Associate's Degree in a related field. Experience: 4 years of experience in network operations center or equivalent network support team. Experience with following network technologies: Cisco, switch/route, ASA, IPT, UCC, UNITY VPN Technologies Data/Voice circuits Load Balancer familiarity Experience working in ITIL-based incident tracking system (Service-Now, CA Service Desk, etc).
Understanding of network monitoring tools and technologies. May consider an equivalent combination of education and experience. Computer Skills Proficient use of all Microsoft Office applications. Certificates, Licenses, Registrations Cisco Certified Network Associate ( CCNA) Comp TIA A+ / Comp TIA Network+ Other Skills and Abilities Ability to execute tasks, projects, and troubleshooting with minimal supervision and with sense of urgency.
Detail-oriented with ability to multitask and prioritize to meet critical SLA deadlines. Excellent customer service and interaction skills. Outstanding verbal, written, and technical/business communication skills. Ability to accommodate requests from multiple customers and Logicalis Account Executives and respond in timely fashion. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
to join our IT team. You would be responsible for providing support for operating system requirements. To be successful in the role, a degree in a related field and/or prior IT experience is necessary. Please see the full job description below for details.
Does this sound like the job for you? Apply now to get started on our easy application process. Job Posted by Applicant Pro
to provide education and care to your patients. Access to an expansive network of mentors with 1:1 hygiene mentorship support and networking opportunities available at your fingertips. Unparalleled business support and the highest quality supplies and labs to deliver exceptional patient care.
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential As a Dental Hygienist, you’ll be recognized as an elite clinical provider and patient advocate. You’ll be an integral member of the patient care team, giving your patients the time and care they need, deserve and desire. With best-in-class support
through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills – you’ll be 100% supported as you provide exceptional lifetime care to your patients!
Minimum Qualifications Current dental hygienist license in Ohio and an Associate’s or Bachelor’s degree in dental hygiene (where required)Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation CPR Certification Preferred Experience Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems Desire to continue learning and grow clinical skills to meet needs of patients and
provide preventative care and overall maintenance of patients’ dental health Clinical needs as required by office Physical Requirements Ability to perform essential duties as deemed necessary by the Office/ Doctor/ Heartland Dental with or without reasonable accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting and standing Must be able to lift and carry up to 45 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year Who is Heartland Dental? As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices.
Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. COVID-19: The Company and supported offices comply with all local, state and federal regulations. Employment is contingent upon an individual's continued compliance with regulations and Company policy, including COVID-19 vaccination or testing. For more details: jobs-search. org/dental-hygienist_springboro-c443344/dental-hygienist-springboro_i1960772338
