Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare
professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Director, Sales Operations - Immunology Location: Remote USJob Description The Director of Sales Operations is a key member of the US Rx BU,
reporting to the Head of US Rx Insights and Analytics. This position is responsible and accountable to drive the efficiency and effectiveness of the sales organization to drive adoption of Galderma's first biologic treatment for atopic dermatitis and prurigo nodularis.
This role will also serve to establish and drive improvements in system adoption, optimize sales process and planning including targeting and segmentation, lead field force mapping and alignments, build automated reporting and lead sales compensation design and administration. The Director will partner with cross-functional stakeholders to build effective plans, execute on key deliverables and effectively report findings in a timely manner.
This role must demonstrate the ability to work independently with a proactive approach to meet business needs and deadlines but also remain connected to the rest of the US team. Key Responsibilities Build and lead sales operations capabilities while continuously collaborating with key stakeholders to identify means to accelerate performance and remove obstacles. Build strong relationships and routine communications to drive the successful implementation of sales operations initiatives, processes and technologies. Identify and proactively implement operational improvements, enhancements and system customizations that meet business needs.
Facilitate strategic sales planning processes and business reviews across all key stakeholder groups. Establish tools and timeline to support sales planning and drive productivity. Consistently evaluate and refine processes as needed. Lead the territory alignment and customer targeting processes. backss customer segments to optimize the go-to-market strategy. Identify opportunities through analysis to improve territory efficiency and maximize sales. Collaborate with key stakeholders to identify KPIs and develop automated, timely reporting for analysis and review.
Implement improvement strategies as needed. Conduct ad-hoc and routine data analyses in measure of KPIs and consistently report in business reviews. Lead the design and on-going administration of sales incentive compensation plans. Ensure plans motivate field personnel and support the commercial sales objectives. Build appropriate reporting and tracking for key stakeholders. Drive the adoption of sales technology and create a feedback loop for improvements and future needs from frontline users. Develop the sales force automation system which directs the operation of call reporting, sales reporting and database warehousing to ensure accurate and timely information.
Skills & Qualifications Bachelor's degree required; advanced degree (MBA, MS, MD, Ph D) preferred 7+ years of progressive leadership experience in sales operations and analytics within the medical, biotechnology or medical device industries In-depth and current knowledge of medical sales and marketing strategies including building sales incentive compensation plans In-depth knowledge of sales and marketing operations, policies and procedures Ability to apply well-rounded business acumen and analytical skills to resolve complex business problems and deliver meaningful business recommendations.
Experience effectively collaborating within a matrix environment and with colleagues across functions and geographies Results-oriented creative thinker who is viewed as a collaborative strategic business partner with an ability to influence without authority Detail-oriented, self-starter, able to work both independently and in a team environment Excellent communication skills to interpret and convey data into a simple, compelling story both verbally and in writing Demonstrated excellence in project management and effectively manage multiple demands from multiple stakeholders with a sense of urgency What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
Next Steps If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you.
And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.
This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
