Milford, MA, and lumber yards in Hudson, Andover, Fairhaven and Indian Orchard, MA. We also operate two lumber distribution centers servicing the building trade. EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, disability status, protected veteran status or any other characteristic protected by law.
OPEN DATE: 1/30/2023 CATEGORY: Retail POSITION: Back Desk Lumber and Hardware Sales DESCRIPTION: Sales Consultant Job Description: As a Sales Consultant you will be in charge of lumber and hardware sales while being responsible for greeting
and assisting customers, making them feel comfortable and ensuring that the experience they receive makes them want to return to Koopman Lumber and tell their friends about their experience.
Tasks include receiving payment from customers for merchandise or service; waiting on customers, answering telephone inquiries, keeping displays and store well maintained, clean, organized and safe, placing orders and maintaining professional appearance at all times. Sales Consultant Responsibilities: Assist in lumber and hardware sales Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone Accurately inputs customer transactions including quotes, purchase
orders, special orders, and returns into POSAssists with questions regarding merchandise, location of merchandise in store, pricing and promotions Refers store credit applications and bad checks to Credit Department Provides the highest level possible of service to all customers with the main objective of serving our retail customers Determines customer requirements and expectations in order to recommend specific products and solutions Generates new and repeat sales by providing product and technical information in a timely manner Recommends items related to purchases made and/or alternate products based on cost, availability or specifications to increase customer satisfy action and improve transaction profitability Increases sales and average order size by cross-selling, up-selling, add-on sales and offering promotional sale items Educates customers about terminology, features and benefits of products in order to improve product-related sales and customer satisfaction Remains current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows or reading trade journals Maintains proficiency in technology as the Company brings in the necessary tools to increase job efficiency and productivity Follows company policies and procedures Presents a professional image at all times to customers and vendors Attends and participates in all company-sponsored training programs as required, and seeks to learn about products and services available.
Promotes team concept Proper use and completion of purchase order tracking procedures and open order report Tracks deliveries in DDS for customers Verifies confirmations and acknowledgements from vendors for accuracy and pricing Sales Consultant Requirements: Special focus on building materials knowledge and familiarity preferred Ability to operate computer equipment, do math, read orders, follow instructions Ability to communicate with customers, other employees and supervisors using verbal and written skills Good interpersonal, communication, customer service skills and telephone etiquette Knowledge and ability to use safe lifting techniques Be aware of and follow the We Believe statements and MSDT ECET objectives Sales Consultant Benefits: Health insurance Dental insurance Vision Insurance401k Match Discount on hardware and lumber products POSITION REQUIREMENTS: PHYSICAL DEMANDS: Ability to stand up to 8 hours at a time Manual dexterity and the ability to reach overhead to grasp materials Ability to sit, climb or balance, lift, twist, and bend, stoop or squat to floor level on a repetitive basis Strength: regularly lift, carry, push or pull up to 50 pounds ENVIRONMENT AND PHYSICAL WORKING CONDITIONS: Working indoors in controlled temperature, and occasionally outdoors in varying elements Additional functions and duties may be assigned by supervisors as deemed appropriate PM21 EDUCATION: High school or equivalent SHIFT: Days EXEMPT/NON-EXEMPT: Non-Exempt FULL-TIME/PART-TIME: Full-Time LOCATION: Sharon STATE: MA ZIP: 01749 KEYWORDS: Building materials, lumber PI233338717For more details: jobs-search.
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