can include airline, hotel accommodations, all-inclusive resorts, cruises, car rentals, theme parks, event tickets, and more. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply. Part-Time or Full-Time! This opportunity is remote.
ROLES & RESPONSIBILITY: Arrange travel for business and vacation customers Determine customers? needs and preferences, such as schedules and costs Plan and arrange tour packages, excursions, and day trips Find fare and schedule information Calculate total travel costs Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions Tell clients about what their trip will be like, including
giving details on required documents, such as passports or visas Give advice about local weather conditions, customs, and attractions Make alternative booking arrangements if changes arise before or during trip Benefits: No experience needed Training will be provided Flexible schedules Travel perks & discounts Requirements: Must be 18+ years old Must have a smartphone and/or computer with access to internet Must be authorized to work in the United States or Mexico No previous experience as a travel agent?
No worries! Passion and the right skill set are all we? re looking for. We offer in-depth training and mentorship, positioning you for success as a standout agent. Explore this exceptional
business opportunity. We provide industry-leading travel commissions that are among the most competitive in the field.
If you? re ready to take off with a dynamic team, we? d love to hear from you! MUST BE A RESIDENT OF THE USA OR MEXICO, OTHERWISE NOT ELIGIBLE.
of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business
opportunities (i. e. reloads, referrals, additional sales). CANDIDATE PROFILEEducation and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKSBuilding and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads
from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e. g. reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e. g. review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (e Tour) software for guests. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e. g.
Vacation Ownership Advisors) in an effective manner. Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e. g. Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e. g. news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i. e. Do Not Call Lists, State registrations, Exemptions, etc). COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICSLeadership Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. Learning and Applying Personal Expertise Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback. Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results. Basic Competencies Job Specific Computer Skills - Using computer hardware and software specific to job (e. g. MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Writing - Communicating effectively in writing as appropriate for the needs of the audience. Functional Job Family Competencies Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role. Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer
and property employees and provides a return on investment. Relocation Assistance Available CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years' experience in the food and beverage, culinary, event management, or related professional area.
Skills and Knowledge Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs backssment, meeting quality standards for services, and evaluation of customer satisfaction. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Administration and Management Knowledge
of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Applied Business Knowledge Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Reviews financial reports and statements to determine how Food and Beverage is performing against budget. Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.
Establishes challenging, realistic and obtainable goals to guide operation and performance. Strives to improve service performance. Developing and Maintaining Budgets Develops and manages Food and Beverage budget. Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. Focuses on maintaining profit margins without compromising guest or employee satisfaction.
Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Serves as a role model to demonstrate appropriate behaviors. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. Ensures that regular, on-going communication occurs in all areas of food and beverage (e. g. pre-meal briefings, staff meetings, culinary team). Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Empowers employees to provide excellent guest service. Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e. g. restaurant supplies, uniforms, etc. ). Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
Brings issues to the attention of Human Resources as necessary. Ensures employees are treated fairly and equitably. Coaches team by providing specific feedback to improve performance. Additional Responsibilities Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.
Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Order and purchase equipment and supplies. #LI-OE1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Sales Support Coordinator position is responsible for supporting the Rental Sales team in coordinating processes to optimize rental inventory for MVW Vacation Ownership Brands. Coordinate sales processes and logistics of all systems for group booking needs.
Build rate programs, packages, and mini-hotels and ensure rates and availability are effectively represented in all applicable applications. Create, maintain, and distribute sales reports used by Sales Managers and senior leaders for strategic decision-making and communication, including compiling reports and data from Marriott Vacations Worldwide and Marriott International data sources. Specific Expected Contributions May include
but not limited to: Sales Support/Logistics Understand sales strategies, rental inventory, booking windows, resorts with meeting space, and ancillary opportunities.
Facilitate contract fulfillment logistics of Rental Sales inventory including MARSHA, i ROAM, Marriott e-tools, Res Link, and property management systems. Ensure proper inventory allocation and room pools. Work with Accounting to set up all the necessary billing. Assist Sales Servicing Coordinator with the entering of guest lists and other applicable information to ensure seamless check-in and check-out processes. Prepare and send group resumes and relevant information to all business partners. Assist with wholesale
reservations, if necessary. Process Marriott Bonvoy points and travel agent commission.
Assist Sales Managers with preparations for tradeshows, partner training, and meetings. Gather and ship materials. Assemble information packages (e. g. brochures, promotional presentations/ materials) for all brands. Prepare sales-related documents throughout the sales process (e. g. proposals, contracts, credit card authorizations, etc. ). Data Management Prepare monthly sales actualized and forecasting for rolling 12 months. Provide required reports including but not limited to Group Pace, and the total number of contracts to be serviced for rolling 12 months. Track group sales actualized pick up after the group event place information into appropriate group account file & report for analysis.
Assist managers with reports to complete group sales analysis to optimize available inventory. Monitor and maintain the balance of group inventory in the software system to ensure villas are accurately allocated. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Perform other reasonable job duties as requested.
Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments, promoting an environment of teamwork. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Represent IRM cross-functionally with Resort Operations teams and other business partners as necessary. Participate in community service events sponsored by Marriott Vacations Worldwide to build teamwork and enhance community relationships such as Children's Miracle Network (CMN).
Communication Speak to guests and co-workers using clear, appropriate, and professional language. Prepare and review written documents (e. g. daily logs, business letters, emails, reports), including proofreading and editing written information to ensure accuracy and completeness. Talk with and listen to other employees to effectively exchange information. Specific Candidate Profile Education Four-year college degree preferred. High school diploma/G. E. D. equivalent minimum. Experience Minimum two (2) years related work experience is required. Skills & Attributes Analytical Skills Problem-solver Decision-maker Computer Skills Self-learner Interpersonal Skills Customer Service Focused Team Player Collaborates Communications Telephone Etiquette Skills Applied Reading Excellent Writing Skills English Language Proficiency Personal Attributes Shows Initiative Handles Stress Adaptable/Flexible Dependable Demonstrates Integrity Organization Detail-oriented Effectively Manages Time Multi-tasks Plans and Organizes Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Manager, A&C FF&E Management is accountable for the effective management of procurement activities leading to delivering products to resorts on time and on budget, utilizing specific technical expertise and recognized practices. This role is to provide procurement services for the planning, procurement, and payment processing activities associated with the purchase of furniture, fixtures, and equipment (FF&E).
Specific duties include cost estimating, cost management/value engineering, development of procurement RFPs, evaluation of proposals, bidding and price negotiation with vendors, and management of multiple project budgets and schedules. This role must adhere to product design/technical
standards, product brand standards, company policy, and established SOPs. Generic Expected Contributions Contributes to team, department and/or business results by performing more complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones. Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk. Works to enhance the organization's capabilities through effective staffing and development of others by: using appropriate MVW interviewing tools to hire the best managers available from inside or outside. hiring for diversity and
balance of skills. setting and maintaining high standards for team and individual performance.
providing timely coaching and feedback. making and rewarding distinctions in performance. Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes. providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution. participating in setting department operating plans. recognizing and celebrating team successes. achieving results against budget within scope of responsibility. Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate. Specific Expected Contributions Plan activities related to the procurement of FF&E and other goods and services in support of real estate development activity. Consult with the Director of Procurement to clarify procurement requirements. Interact with Project Directors to determine procurement requirements. Actively coordinate with the Interior Design team and 3rd party Interior Design firms for product specifications and approvals Responsible for creating budgets and cash flows for planning purposes.
Establish and maintain vendor relationships, solicit, and negotiate contracts on behalf of MVW. Provide oversight of contractors engaged in services, ensuring compliance with insurance and other applicable requirements. Interact with property General Managers, Directors of Ops, Engineering staff, Facilities staff, and others to ensure a high level of support related to procurement services, product delivery, and warranty management. Ensures purchase orders are prepared in accordance with established standards prior to issuance to vendors.
Obtain competitive pricing, ensuring compliance with policies/procedures governing bid requirements. Recommend alternate selections where appropriate. Ensure vendor payments are timely and in accordance with applicable policies/procedures. Obtain delivery documentation and implement other controls to ensure delivery of product and minimize risk. Partner with Accounting, Treasury, and 3rd Parties to track and resolve issues associated with payments. Serve as the subject matter expert in the People Soft Procurement system, as well as various other applications. Ensure projects are properly closed out, and turnover documentation provided to appropriate stakeholders.
Create and update SOPs utilized in the execution of business processes. Direct the support activities of the Procurement Specialists Generic Candidate Profile Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows: Generally, a professional position with specific knowledge and experience in a discipline (e. g. Accounting, Human Resources, Information Technology) as well as associate management experience. College degree and/or relevant experience typically required.
Specific Candidate Profile Education College degree or equivalent experience Experience Previous experience working on a team and interacting with external customers. Experience resolving issues and prioritizing competing requests for support. Experience managing projects within established timeframes and budgets. Skills/Attributes Highly skilled in the use of Microsoft business applications (Word, Excel, Project, etc. ), and possess the ability to learn other applications as needed. Detail-oriented self-starter with the ability to direct/manage multiple projects in a dynamic, changing environment.
Strong collaborative skills and proven ability to act with a professional demeanor with all levels of management, both internally and externally Strong time-management and prioritization skills Possess excellent verbal and written communication skills. Pro-active, detailed, motivated, and disciplined Ability to work cross-functionally. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Plan, organize and direct the work of team members engaged in the storage, preparation and serving of food for the hospital's patients Promote and ensure the highest levels of quality and service to patients, visitors and teams within the facility Review and evaluate existing operational methods and procedures of food and nutrition services program for effectiveness and efficiency, initiating changes as necessary to ensure compliance with Federal, State and County laws, rules and regulations and the
rules and procedures of hospital accrediting bodies Ensure proper food and physical safety and sanitation Develop and implement cost effective systems throughout the department Maintain and foster positive and professional working relationships within the account Oversee the food safety and nutritional care aspects of the food and nutrition services department to ensure full compliance with Federal, State and other regulatory agencies Participate in the development of and adherence to policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement and team member education and development
Other duties and responsibilities as necessary Requirements: Minimum of 3 years progressive management experience in an acute care hospital food service setting Minimum education includes a High School Diploma with ability to read, write, speak and comprehend in order to communicate with fellow team members, clients and patients; College degree is a plus Required to give and follow written and verbal instructions Basic understanding of diet principles and extensive understanding food preparation and cooking methods Previous experience with computerized diet office systems is a plus Ability to comprehend and guide others in understanding guest service principles as they relate to food production and the flow of the foodservice operation Possess the ability to supervise and train team members, to include organizing, prioritizing and scheduling work assignments Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE #LI-SM1
available to work weekends and holidays. Requirement: Valid Driver's License with a good driving record Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems
for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
CORE WORK ACTIVITIES Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language,
prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
