recognition, research, & resolution steps. The Help Desk Technician will r esolve basic to moderately complex problems while referring more complex problems to Network Technicians. Will u se Help Desk System and other tools to proactively support office staff and manage equipment inventory.
This position will handle phone calls as their primary duties as well as work tickets and may be asked to help with projects. What You'll Need Two-year degree in a computer related field OR equivalent technical training OR high school diploma and two (2) years computer related work experience. How We'll Support You On top of joining the best team around, you can also receive: - A competitive salary
- Comprehensive benefits - A flexible schedule - A 401(k) - Generous paid time off - Health, dental, life, and vision insurance - Career-building opportunities - Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon Who We Are LSI is an equal opportunity employer.
At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment to diversity, equity and inclusion at lsiowa. org/who-we-are/ Join our LSI team! Apply today!
