manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic " fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments.
At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do. What we offer you: Leading pay and annual performance bonus for all positions All employees enjoy generous paid time off including 14 paid holidays Health Insurance, Dental Insurance, Vision Insurance – effective day one Guaranteed
8% 401K contribution plus individual company match option Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave Free access to Novo Nordisk-marketed medical products Tuition reimbursement Life & Disability Insurance Employee Referral Awards At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.
Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters. The Position Provide support & management of hardware & software on laboratory & manufacturing workstations. Relationships Reports to Manager, IT Support. Essential Functions Workstation & mobile device strategy
& alignment across laboratory, manufacturing, & administrative areas Support of hardware, standard software, & vendor applications on Laboratory & Manufacturing workstations & mobile devices Prioritizes IT Requests based on Impact & Urgency according to SLA Communicating with team & management on issues & provides timely updates High level of Customer Service Satisfaction Ratings on IT tickets Creation of Knowledge Base articles for any new errors/issues resolved Meets project milestones per project plans & communicates challenges early System backssments & testing of operating systems, software, & hardware Works with Corporate IT to develop standard deployable laptop & desktop images used for Laboratory & Manufacturing workstations using the Corporate Deployment solutions Setup of Gx P File Shares to support vendor requirements for applications Perform IT Qualification activities in accordance with Novo Nordisk procedures & FDA 21 CFR Part 11 requirements Test & deploy security clients, system patching, & vulnerability remediation on workstations & mobile devices in coordination with the security teams Responsible for managing licenses for software & support contracts with vendors Updates Asset Management System with assets upon arrival & deployment Follow all safety & environmental requirements in the performance of duties Other accountabilities, as assigned Physical Requirements Ability to work in an open office environment with the possibility of frequent distraction.
Ability to travel up to 10% of the time. (% can change on a case by case basis based on the role. ) Qualifications BS from an accredited university in Computer Science, Information Technology or related field of study required May consider an Associate’s Degree from an accredited university in Computer Science, Information Technology or related field of study with five (5) years of direct experience in an IT support role May consider a High School Diploma or GED with seven (7) years of direct experience in an IT support role Minimum of three (3) years direct experience in an IT support role required Mobile Devices (Scanners & tablets) required Windows operating systems Windows 10 & higher; Microsoft Office Professional applications MS Office 365 & higher; Microsoft TEAMS, Microsoft Project, Microsoft Visio, Adobe Acrobat is required Printer Management of networked Cannon Copiers (with Uniflow secure printing), Zebra printers required Troubleshooting mobile devices is required Active Directory User, Groups, & Computer management is required Wireless troubleshooting, Laptop & Desktop imaging is required SCCM client issues & deployment of packaged software/fixes/patching, File Share management, software configuration required Teaming: Demonstrates behaviors consistent with “for me to win the team must win” beliefs required Personally Accountable: Owns the results of individual actions & team’s activities.
Models the Novo Nordisk Way is required Minimum of two (2) years laboratory, or manufacturing experience is preferred Leadership: Builds strong working relationships.
Ability to lead task & project teams. Ability to manage a changing work environment with constant changing requirements. Trains & mentors contractors supporting workstations & desktop services is preferred Participative/Supporting/Coaching: Actively participates in team activities, supports ideas/actions of others & uses appreciative feedback style to coach others in how to “make their idea even better” is preferred Agility: Quickly flexes to changes in responsibilities & business needs with grace & ease is preferred Appreciative: Demonstrates appreciative feedback style.
Appreciates other team members & their contributions toward assuring the process team wins is preferred Customer/Results Driven: Understands who the customer (internal/external) is, understands the customers’ requirements, prioritizes work & develops processes that support the customers’ needs is preferred Fact Based Decision Making: Demonstrates a disciplined approach to problem solving that is based on data & facts & is consistent with vision/business goals & values is preferred Organization/Planning: Strategic IT Planning, IT Systems Analysis (Requirement gathering, Cost/Benefit Proposal Generation), Analytical Problem Solving is a plus We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, interaction, gender identity, interactionual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at -xyz X. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
