and people skills to coach, assist, and resolve issues for customers and internal team members. Job Summary: The Senior Systems Engineer will be responsible for overseeing the delivery of high-quality, reliable IT services to our clients, ensuring that their needs are met and exceeded.
You will be responsible for working with a dedicated team of IT professionals, developing strategic plans, and fostering a strong relationship with the client. The ideal candidate is an experienced leader with excellent technical, communication, and organizational skills. The Role: Deliver an exceptional customer experience in all interactions, keeping clients informed and notifying them of incident progress
on a regular basis. Research and deploy new Server and Networking technology. Serve as an escalation point, leader, and mentor for other technicians on the team.
Resolve networking issues with Firewalls/Routers, Switches and APs. Promote a culture of customer service, respect, and excellence. Following, evaluating, and updating technical/support procedures. Resolve server related alerts and issues. Take a proactive approach when solutioning technologies for clients. Incident management and outage recovery. Plan and manage project solutioning and implementation. We have a culture of proactive solutioning. We want people who don’t see a problem and resolve it, we need people who see an
issue and ask “why? ” ensuring we uncover the root cause rather than handling it for the short term.
Why We Work Here: Competitive Salary Leadership opportunities We are laser-focused on growth Tons of learning opportunities Our company values Our team! Requirements: Minimum 5 years’ experience in Information Technology or related fields IT Industry Certifications preferred, such as: Microsoft, Cisco, VMware, etc. Extensive technical skillset working with Servers, Networking, Virtualization, M365, etc. Excellent customer service skills and professionalism with both internal and external customers. Proven decision-making skills using sound judgement. Ability to work under pressure.
MSP Experience with PSA, RMM, and other client Management tools a big plus. Benefits: At Lavoda Systems, we are committed to supporting the well-being and success of our staff. As part of our team, you can look forward to a comprehensive benefits package designed to promote a healthy work-life balance and reward your hard work. We are proud to offer the following benefits: Vision Plan : Keep your eyes healthy with our top-tier vision plan, covering comprehensive eye exams, lenses, frames, and contact lenses. Dental Plan : Our dental plan offers coverage for preventive, basic, and major dental care services.
This includes cleanings, fillings, crowns, and orthodontic treatments. Medical Plan : We provide a range of medical plan options to suit your needs, including coverage for doctor visits, hospitalizations, prescription medications, and preventive care. Paid Time Off (PTO) : Achieve a healthy work-life balance with our generous PTO policy, allowing you the flexibility to take time off when you need it. Rest, recharge, and return to work feeling revitalized. Vacation : Our generous vacation policy ensures you have ample time to relax and pursue your personal interests.
Sick Days : We understand that unexpected illnesses can happen. Our sick days policy ensures you have the time you need to recover without worrying about your job. Holidays : Our employees enjoy several paid holidays throughout the year, allowing you to celebrate special occasions and cultural events with family and friends
distribution, and trading company with customers in 70+ countries and offices on four continents. Our teams stay connected using cloud applications including Salesforce, which is our " everything platform" for sales, marketing, logistics, finance, HR, and more, and Microsoft 365 / Teams, which with the pandemic rapidly became part of everyone's daily rhythm.
We run Dynamics GP as our accounting package, use Jitterbit to transfer data to and from Salesforce, Power BI for dashboards and reporting, and a dozen plus other cloud applications for everything from building access to job applicant tracking. We're looking for someone to take ownership of these applications, and work with
stakeholders companywide to get the company's digital transformation into overdrive. The company's vision is to continue to integrate business applications into Salesforce, so experience there is a major plus.
The company has a longstanding " managed services" program with a local IT firm which provides help desk and general support, so this role is not about managing the general IT needs of the company. Ultimately, the company's systems exist to maintain important business information; this role is about managing and implementing applications to efficiently and correctly track and report that information. This is an opportunity to join an established family company in an entrepreneurial
stage of its long history, and for a motivated individual to grow both personally and professionally.
The new generation of family ownership places no limits on leaders, regardless of last name, and the company’s most successful people aim to spend the rest of their careers here, forming tight personal bonds with their colleagues. Here’s some of what we need you to do: Administer the company's Salesforce instance, with ~60 active users Own and manage all other cloud applications Build things for your colleagues: processes, datasets, reports, dashboards Work with unit leaders to integrate the business into Salesforce (for instance, that report they run every week and dump into a spreadsheet… then modify… then email -- we can do better) Manage synchronizations, ensuring that data is accurate, correct, and timely Help your colleagues move into the future; sometimes explaining how to change their workflow to fit the app, sometimes changing the app to fit their workflow Manage third party vendors, including developers Design and execute training programs Drive digital transformation for a 128 year old company Move to the front of the line if you have: Experience with Salesforce Three or more years of work experience in an information technology role Familiarity with SQL Query Strong communication skills that can be tailored to a variety of audiences (team, peers, and management) Familiarity with Salesforce, Dynamics GP, Management Reporter, Meraki, SRS, Crystal Reports, Expensify, Lumber Track, Jitterbit This is a full time, salaried position, with competitive benefits.
appealing• Assisting servers in properly serving food and beverages• Clearing, cleaning and resetting tables to ensure they are ready for the next guest Great starting position to learn the restaurant business, table service & guest satisfaction. Hourly wage plus tips!
