of the job. Qualified candidates must have 1 year of customer service experience; the ability to work without direct supervision and the ability to understand and explain the functionality of all of our products. Candidate hired will also be required to work in a night and weekend on-call rotation as a condition of employment.
Candidate selected must pass a drug test and have a clean driving record as a condition of employment We offer a competitive benefits package including medical, dental, vision, 401k, life, etc.
first workplace built on our core values of making it happen and showing appreciation for a job well done. We differentiate based upon our level of service and commitment to our customers. That can only be provided when every team member does their part to deliver a seamless customer experience.
Job Title: Chiller Technician Pay Scale: $30.00 - $40.00 per hour, based on skills, experience, and performance Work Hours: 8:00am to 5:00pm, with 1 hour lunch; alternating on call schedule to cover 24/7 emergency service; some weekends and evenings Primary Job Function: Perform maintenance of system components including air cooled chillers, water cooled chillers, cooling towers, pumps, boilers,
air handler units, splits and package units Diagnose and repair system components listed above. Obtain replacement parts list, manufacturers recommendations, and professionally communicate issue(s) to customer and/or account manager for proper resolution.
Be available to work nights and weekends, on a rotating basis to service emergency needs of customers. Maintain company vehicle, including but not limited to refueling as necessary, reporting mechanical issues, washing regularly, and stocking necessary items for daily work needs. Maintain company provided tools per vehicle inventory list. Communicate all issues or transactions to keep inventory list current. Input documentation into
company service software to fulfill all call slip requirements. Including but not limited to date of service, time log of technicians on job, res codes of all work performed, equipment information, and customer signatures.
Timely communication with Service Manager and Service Coordinator for daily responsibilities Use computer or i Pad to fulfill log sheets, as required Reports to: Service Manager Required Qualifications: • Minimum of 5 years experience in chiller service position with industry references • Be familiar with a wide range of equipment and specific troubleshooting techniques • Experience making repair and replace decisions • Advanced customer service skills • Demonstrate willingness to accept responsibility and leadership roles • Must have universal epa certification • Must pass background check and have clean driving record • Willingness to travel • Well groomed, neat appearance
