in both Briefcase & Fleetview. Complete Network setups in PP&A and CASE systems creating user profiles in e Plan, setting up reports in AS400, and accident management services in LPRMS Client Card. Ability to analyze client's vehicle inventory in large data sets.
Manipulate and prepare the inventory for loading into systems. Work with Wheels Finance Rate Adm to ensure contract terms and pricing is in place, manages price changes for services or client reserve rates. Provide requested support to the Onboarding Quality Specialist to set up New and Existing clients in the Wheels system. Complete all client structure re-orgs ensuring EDI files and vehicle moves and service agreements
have been updated. Perform client structure related tasks; create service agreements, uncode or code vehicles as requested, deactivate service agreements. Manage all administrative duties in a timely manner and accurate fashion.
Perform ad hoc requests sent to the #Integration mailbox by utilizing a variety of Wheels and Vender systems to fulfill client and internal requests. Research, using all means available to determine resolution to client inquires/issues. Meet all internal/external expectations with prompt follow through on all requests. Training of employees new to the team Complete various projects and assignments Other duties as assigned. Please note this job description
is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CORE COMPETENCIES Ability to work independently, demonstrate knowledge of products, commitment to success of coworkers and company, integrity, enthusiasm, and demonstrate willingness to get involved and make a difference. Excellent project management skills are necessary to complete all tasks within the required timeframes.
Analytical thinking ability to diagnose problems and develop workable solutions. Solid communication skills to build support for a successful transition, explain complicated issues, and negotiate difficult solutions. EDUCATION and /or EXPERIENCE: 5+ years of previous experience working in an office environment, including some customer service experience. Demonstrable expertise at multitasking and establishing priorities in a complex environment. College degree preferred or equivalent in customer service related experience. Must be PC literate in Word and Excel; Microsoft Access and Microsoft Project a plus.
WORK ENVIRONMENTThis position Des Plaines, IL and operates in a professional environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At Wheels we believe that together as one team we can achieve amazing things for our clients and for our careers and professional development. We have brought together an incredible diverse team of dynamic and innovative professionals who share a single-minded passion for leading customer service and client success.
We value people who are courageous, determined, innovative and do the right thing. When you join our team, you'll work with professionals who are passionate, friendly and smart. We foster a welcoming and inclusive environment for all, combined with the encouragement to continuously learn and grow
Invenergy. Job Description As a Sr. Quality Specialist, you will be responsible for Operations Quality by ensuring compliance with policies, programs, and procedures. You will communicate and contribute to the development of Invenergy's quality management and continuous improvement system.
Additionally, you will conduct quality audits, evaluations, inspections and facilitate continuous improvement activities of Invenergy operations. You will assist management in establishing, communicating, and monitoring safe working procedures for site operations to achieve quality expectations. You will manage required compliance activities, including the implementation of the Invenergy Quality management
system. Responsibilities Responsible for performing inspections, audits, and evaluations at Invenergy operated locations to ensure compliance with Invenergy policies, procedures, and work instructions.
Responsible for facilitating continuous improvement activities as necessary. Assist in the development of Invenergy's Quality Management and Continuous improvement system. Perform activities related to the implementation of QMS programs across Invenergy operated and field service locations. Monitor and evaluate KPIs of Invenergy operations to identify continuous improvement opportunities. Complete, document, and submit all required quality reports and recordkeeping information. Monitor
and assist Invenergy operations with completion of required quality related documentation in all required systems.
Review and provide feedback as needed on policy, procedure, and work instruction creation. Communicate regular updates regarding quality to Invenergy site operations and follow up with the Site Managers as necessary. Manage documentation related to the quality management and continuous improvement system. Deliver training on quality policies and procedures as needed. Perform other quality related duties as assigned. Qualifications/Requirements Ability and willingness to travel regionally and at times, with minimal advance notice.
Up to 70% travel. Technical degree with a minimum of 5 years experience OR a High School Diploma or equivalent with a minimum of 7 years of experience in the field of quality assurance or operations management. 3+ years of work experience and training that provides the knowledge, skills, and abilities necessary to perform the work. Must be able to work outdoors in inclement weather, climb ladders without assistance, and work at heights greater than 80 meters (250 feet) Must be able to move and manipulate up to 50 pounds. Weight must not exceed 120 kg (265 lbs. ) excluding equipment/gear worn when performing job related tasks.
Eligible to work in the United States without the need for employer visa sponsorship now or in the future Desired Qualifications 3+ years of work experience with continuous improvement methods such as Lean Six Sigma Strong interpersonal skills and ability to collaborate with various departments within Invenergy. Have good written, oral and computer communication skills to effectively deliver quality related information at all levels of the organization. Ability to prepare accurate reports containing findings and recommendations. Ability to perform time critical tasks and a wide variety of duties, maintain responsibilities and oversight of multiple programs as needed.
Proficient in the use of Microsoft office applications and other Internet-based reporting tools. Relevant work experience with a recognized quality management system such as ISO 9001 or equivalent. Preferred experience and knowledge of the risks involved in the maintenance of equipment in the renewable energy generation industry. Benefits Eligible for medical, dental, vision, 401(k), profit sharing, bonus, paid time off, etc. Invenergy LLC is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
of our operations.
You will play a crucial role in evaluating processes, identifying areas for improvement, and participate in planning measures to enhance overall performance. Responsibilities: Call Monitoring: Regularly listen to client services calls, review interactions, and backss the adherence to established protocols and quality standards.
Performance Evaluation: Regularly report the outcomes of monitored calls and client satisfaction surveys for evaluation and coordination of communication to employees through direct supervisor. Documentation: Maintain accurate records of quality evaluations, feedback, and performance metrics. Prepare and present regular reports to management.
Training Support : Assist in the development and delivery of training programs to ensure that customer service representatives are well-equipped to meet quality standards.
5. Satisfaction Surveys : Reach out to clients to address their concerns and, if necessary, carry out telephone surveys to gauge satisfaction. Qualifications: Proven experience in quality assurance, preferably in a customer service or call center environment. Proficient in Microsoft Excel Strong analytical skills and attention to detail. Excellent communication skills, both written and verbal. Ability to provide constructive feedback and implement performance improvement plans. Benefits: Competitive salary. Comprehensive
health and wellness benefits package. Professional development opportunities to enhance skills and knowledge.
Collaborative and supportive work environment. Eligible for benefits (full-time employee). Health and Dental insurance with employer contribution. 401K and Profit Sharing with employer contribution. Paid vacation and sick time. Tuition reimbursement. Team Fun: Our office is a warm welcoming place where teamwork, and professional growth are encouraged and rewarded. We know that there is more to being a team than working together so we dedicate time and resources to supporting local charitable causes, firm outings, and friendly competition events.
Disclaimer: This job description is not an exhaustive list of duties, responsibilities, or activities. The outlined tasks and responsibilities do not encompass every possible assignment that may be delegated. The employer may modify or assign new tasks at any time, with or without notice. Our team is committed to creating an environment which prohibits discrimination and harassment of any kind based on race, color, interaction, religion, interactionual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
data sheets, and calibrated equipment by mixers and line operators. Perform audits to verify compliance of the mix sheets, raw materials lot usage, operator data sheets and measuring equipment calibration. Perform independent audits in areas of mixing, forming, and oven and beyond and packaging to test, measure and record applicable parameters.
Audit product safety devices and HACCP plan compliance. Audit and monitor implementation of GMP's, sanitation and housekeeping procedures by plant employees and staff. Utilize on line or in-lab computers to enter data and extract data trend reports for distribution. Participate in Green Area (Pre-start) meetings and discuss QA and consumer complaint
issues. Interface industrial customers in professional manner. Abide to the confidentiality. Job Qualifications: Academic: AA or B. S degree with coursework in Math, Chemistry, Physics, Biology, Microbiology, Statistics ( Food Science degree would be preferable) OR previous experience as a QA Auditor in food.
Skills: Computer literacy to utilize company program, spread sheet, Word and Power Point type programs Have a thorough understanding of product specifications for the line being audited. Good Communication Skills
process, recommend improvements, qualify and conduct vendor management, generate and maintain DMR's, product specifications, design control files, and CE technical files. MAJOR RESPONSIBILITIES: Manage the development and implementation of methods and procedures for process control, process validation, process improvement, testing, and inspection to ensure that products are ideal and functional.
Design experiments to understand sources of variation affecting products and processes. Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes. Design and perform experimental product testing and analysis to maintain quality levels
and minimize defects and failure rates. Generate and analyze reports and defective products to determine trends and lead corrective actions. Use concepts of probability and statistical quality control to guide decisions.
Direct and collaborate with supplier representatives on quality problems, ensure corrective action implementation (CAPA, SCAR), and contribute to supplier quality improvement programs. Lead supplier qualifications. Provide Quality expertise in Product Development, Design Control activities, Risk Management, and CE Technical Files. Responsible for building appropriate product documentation (e. g. Device Master Records) in compliance with applicable regulations. Work with
Regulatory Groups and Suppliers to produce 510K submissions, letters to file, etc.
as required. Coordinate product testing with internal and external laboratories as required. Ensure compliance with domestic and international regulations associated with product lines and processes. Perform quality reviews of design documentation for compliance with stated requirements, including vendor quality documents and company quality records. Lead investigations of product and process non-conformances and out-of-specification results and develop effective corrective and preventive actions (CAPA). COVID-19 Vaccination Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19.
This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. Education Typically requires a Bachelor's degree in Engineering, Science, Math or other related technical field. Work Experience At least 2 years of experience in the Quality or Engineering. Knowledge / Skills / Abilities Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives, and determining when escalation of issues is necessary.
Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects. Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations. Experience using MS Office Suite products (Word, Excel, Power Point, Outlook ). Intermediate Skill Level in Microsoft Excel (for example: conditional formatting, tables, formulas, charting) Working knowledge of government and industry quality assurance codes and standards (e.
g. 21 CFR 820, ISO13485). Position requires up to 15% travel. PREFERRED JOB REQUIREMENTS At least 2 years of industry experience in Medical Devices, Drugs, and/or fields directly related to the role.
process, recommend improvements, qualify and conduct vendor management, generate and maintain DMR's, product specifications, design control files, and CE technical files. MAJOR RESPONSIBILITIES: Manage the development and implementation of methods and procedures for process control, process validation, process improvement, testing, and inspection to ensure that products are ideal and functional.
Design experiments to understand sources of variation affecting products and processes. Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes. Design and perform experimental product testing and analysis to maintain quality levels
and minimize defects and failure rates. Generate and analyze reports and defective products to determine trends and lead corrective actions. Use concepts of probability and statistical quality control to guide decisions.
Direct and collaborate with supplier representatives on quality problems, ensure corrective action implementation (CAPA, SCAR), and contribute to supplier quality improvement programs. Lead supplier qualifications. Provide Quality expertise in Product Development, Design Control activities, Risk Management, and CE Technical Files. Responsible for building appropriate product documentation (e. g. Device Master Records) in compliance with applicable regulations. Work with
Regulatory Groups and Suppliers to produce 510K submissions, letters to file, etc.
as required. Coordinate product testing with internal and external laboratories as required. Ensure compliance with domestic and international regulations associated with product lines and processes. Perform quality reviews of design documentation for compliance with stated requirements, including vendor quality documents and company quality records. Lead investigations of product and process non-conformances and out-of-specification results and develop effective corrective and preventive actions (CAPA). COVID-19 Vaccination Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19.
This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. Education Typically requires a Bachelor's degree in Engineering, Science, Math or other related technical field. Work Experience At least 2 years of experience in the Quality or Engineering. Knowledge / Skills / Abilities Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives, and determining when escalation of issues is necessary.
Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects. Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations. Experience using MS Office Suite products (Word, Excel, Power Point, Outlook ). Intermediate Skill Level in Microsoft Excel (for example: conditional formatting, tables, formulas, charting) Working knowledge of government and industry quality assurance codes and standards (e.
g. 21 CFR 820, ISO13485). Position requires up to 15% travel. PREFERRED JOB REQUIREMENTS At least 2 years of industry experience in Medical Devices, Drugs, and/or fields directly related to the role.
