may be made for individuals with disabilities to perform the essential functions. Prepare all lease-related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in.
Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency. Responsible for the execution of all affordable housing paperwork and reporting, if applicable. Assist with managing the day-to-day operation of the apartment community. Work with the property manager to direct the efforts of the on-site staff to ensure apartments are ready for move-in and
are maintained in a satisfactory manner. Maintain prospect traffic and leasing data and assist with other computer data entry as necessary. Deliver resident gifts, inspect units for move-ins to ensure units are ready and assist with planning and hosting of resident functions.
Participate in company training classes and meetings as required. Lease apartments and aggressively sell the products and services of the property to which the associate has been assigned. Specifically, respond to site visits or telephone inquiries and conduct site tours. Site tours include, but are not limited to, showing and transporting prospects around the property in order to sell the prospect all property amenities,
model apartments and available apartments. Develop, refine and effectively implement excellent telephone and personal sales skills.
Work to optimize occupancy while maximizing effective leased rent. Work with the property management staff to develop and implement sales and marketing strategies. Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages. Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys Maintain company customer service standards. Respond to resident requests and work with residents to minimize and resolve resident problems and complaints.
Follow through to ensure issues are resolved. Follow the property lease renewal program. Maximize resident renewals. Transport funds to the bank as required by company policy. Perform all other duties as assigned. Knowledge, Skills, Abilities Professional image Read and write in English fluently and accurately perform basic to intermediate mathematical functions Good organizational skills Good verbal skills Strong customer service orientation Assertiveness Ability to accurately perform basic to intermediate mathematical functions. Ability to close a sale.
Ability and access to drive a car. Generally, no prior training is required. However, completion of in-house training in leasing is required within the first 90 days of employment. Required Education and Experience High school diploma Valid driver’s license and current automobile insurance is required. At least 2 years of experience Physical Requirements The position requires the ability to access all units to show prospective residents, inspect the premises, and deliver notices as required. Assist with emergency measures as required, and the ability to withstand all weather conditions including temperatures in excess of 90 degrees and temperatures below 32 degrees.
Working Conditions/Tool Required Position may require the purchase and compliance of wearing the company-specified uniforms and/or accessories. Position requires the ability to use general office equipment including, but not limited to, computers, copy machines, telephones, and safety equipment.
service experience and leading a team, we want to hear from you. Essential Functions: The Assistant Community Manager / Leasing Consultant is responsible for collections to include, including application fees, rents, administrative fees, and deposits. File evictions as needed.
Maintain positive client relationships and communications to maximize resident retention. Inspect the community to ensure grounds are free from litter and report service issues. Oversee all phases of leasing from initial phone call to move-in to guarantee excellent customer service. Manage resident relations. Physically inspects the property daily to ensure make-readies and maintenance tasks are being completed
timely. Stays aware of marketing and leasing trends to keep the occupancy goals for the community at or above goal. Promptly address any life safety or liability issues that could cause a danger to staff, residents, or guests.
Report all incidents to the corporate office immediately. Qualifications High School Diploma required. Minimum 1 year experience in property management. Proficient in Microsoft Office. (Word, Excel, Outlook) Ability to multitask and meet deadlines Organized Demonstrated ability to lead and motivate teams and secure leases. Valid License or reliable transportation required. Appfolio experience is a plus. Bilingual, English - Spanish. Physical Requirements 60% on
your feet, 40% at a desk. Bend, stoop squat. Pick up litter. climb stairs to inspect and show the community.
Open and close doors and cabinets. write and type. Operate office equipment. Please submit your resume. Job Posted by Applicant Pro
for maintaining the physical asset and performance of assigned properties. Our employees love where they work. We are a full-service real estate management company with communities across the United States. Our company is uniquely positioned for growth as it continues rapid expansion through acquisitions.
We believe successful growth is best achieved by developing high quality teams and empowering them in their roles to boost property performance. Knowledge / Skills / Ability Must possess proven track record of successful regional property management experience and knowledge of property maintenance, property marketing, and insurance. Must have strong supervisory, personnel management
and organizational skills. Ability to delegate and communicate property management methods. Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment. Demonstrated proficiency in Outlook, Excel, and Word. Good verbal and written communication skills. Ability to coach and lead onsite staff Ability to develop strong professional relationships with customers and vendors. Ability to comprehend legal documents and carry out related rent collections and lease management. Demonstrated understanding of property operations
with emphasis on lease terms and contract enforcement, including collections.
Required Knowledge and Experience Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC) Certified Occupancy Specialist (COS) designation preferred (for Section 8) 1 year of experience in LIHTC communities Previous Regional Management experience recommended. College degree preferred. Professional designation (ARM, CAPS, CPM, etc. ) is helpful but not required. Supervisory Responsibilities The Regional Manager supports the Regional Vice President and supervises all assigned properties. Establishes and coordinates a communication system involving transaction and activities among Community Managers and the corporate office.
Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives; Monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules. Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same. Resolves resident relation issues. Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency.
Conducts periodic inspection of vacant apartments for market-ready condition. Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same. Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations. Established/revises property management forms, reports, and manuals including updates, changes, and additions.
Travel is required. Must have reliable transportation to conduct site audits. Ensure that all tax credit communities are in compliance. We offer a competitive compensation package including quarterly bonuses, health, vision, dental and life insurance. Job Posted by Applicant Pro
