and an inclusive culture is key to our National Association of Counties (NACo) award-winning success. The County offers outstanding benefits and professional growth opportunities to our employees, and we also enjoy flexible work schedules, telework options and a beautiful campus in downtown Everett, WA that offers employee locker rooms, bicycle lockers for bike commuters and is within walking distance of a major transit hub.
Snohomish County believes in diversity, equity, and inclusion (DEI) and is committed to embedding these values into our workplace culture. Snohomish County is located on the Puget Sound, we are situated near some of the country's most scenic national parks and is
consistently ranked as one of the best places to live in the U. S. To learn more about the Department of Information Technology check out our 3-year strategic plan, annual report, and more at www.
snohomishcountywa. gov/192/Information-Technology About the position: The Snohomish County Department of Information Technology (IT) is searching for an experienced and proven IT Project Managers that will focus on technology projects including modernization, infrastructure, security initiatives and more. This position will lead multiple implementations that involve interfacing with IT leadership and technical staff, interested parties, elected officials, departments, offices, courts and vendors.
This senior level IT project/program management positions will be relied upon to drive successful implementation within scope, budget, and timeline.
Our ideal candidate must have the proven ability to communicate and collaborate effectively with a diverse group of interested parties, possess a mastery of verbal and written communication skills, be comfortable working directly with end users on projects and issues related to implementation and ongoing support. Must be accountable, adaptable, and self-motivated whether working independently or in a collaborative team environment. The position will play an integral role in delivering significant IT projects and will report directly to our IT Project Architect.
To Apply: Please attach a resume and cover letter. The cover letter must specifically detail the following: Describe your experience planning and managing large, complex IT infrastructure projects. Describe your experience in an end-to-end IT project management lifecycle environment. Include your role and experience in defining and managing a diverse set of customer and community requirements and balancing competing business needs. Describe your experience with the various PM methodologies such as Agile, Scrum, Waterfall, Scrum, Lean, etc.
Describe your understanding of and experience with technology projects - sample examples could include cybersecurity improvements, ERP, telephony upgrades- ideally, migrating to cloud-based (hosted) IP phone systems such as Microsoft Teams. Note: Cover letter should not exceed two pages. We are currently recruiting for one (1) full time position AND one (1) project (term limited) position expected to end 12/31/2024 AND creating an eligibility list. The eligibility list will be valid for 6 months from the closing date of this post. BASIC FUNCTION To lead and create a countywide culture of continuous improvement that supports the transformation of the County's processes and systems in order to achieve both customer service and operational excellence.
Responsible for all components of a project's lifecycle, including planning, estimating, negotiating, analyzing, developing, testing, implementing, and maintaining high-quality, effective enterprise process improvement and technology applications. Also included are developing relationships with client departments, communicating project status, and using continuous improvement methods to understand detailed business requirements, potentially across multiple project and enterprise initiatives.
This work is performed at the enterprise level. Job Duties STATEMENT OF ESSENTIAL JOB DUTIES Applies advanced, extensive knowledge and skills in multiple integrated specialties, and contributes to the development of new knowledge related to continuous improvement and information technology project planning. - Manages technical and process issues that are complex, impact a large number of users, demand a very large amount of resources, and are of long duration and/or high risk, with significant effects in multiple integrated areas. Develops solutions with customers using continuous improvement methods that are creative, effective, and enduring, and designs/creates programs, data structures and reports related to the area of information technology project planning.
Leads and mentors teams and individuals, directs or supervises staff at lower technical levels, leads groups, is the principal advocate within the county for a particular function, represents county on technical matters in local and regional groups, and initiates significant improvements in work correlated with continuous improvement and information technology project planning.
Leads and mentors others in applying a working knowledge of project planning, continuous improvement methods and management while leading continuous improvement, and technology projects. Acts independently, with considerable discretion to act and make decisions independently in very complex projects and tasks. Displays an advanced understanding of complicated issues, recognizing impacts to a large number and/or wide range of users, consequences of taking risks, and short and long-term implications. Considers financial and other impacts of assigning valuable resources. Initiates work to obtain desired future state results by facilitating working sessions with customers.
Demonstrates advanced, rigorous thinking skills on challenging, difficult issues. Uses thinking skills that involve current state analysis, prioritizing, abandoning prejudices and previous ideas, and applying practical considerations. Delivers at an advanced level of competency in multiple specialties and roles related to the area of information technology project planning and continuous improvement. Serves as a departmental spokesperson on technical matters, acts as a consultant on feasibility and implementation of existing and new technologies, and interprets for others complex information and tasks about continuous improvement and information technology project planning.
STATEMENT OF OTHER JOB DUTIES May perform any of the duties and responsibilities of all lower-level positions. May perform duties at the same level from other specialty areas. Performs other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS A Bachelor's degree in information technology, computer science, business administration or related field; AND five (5) years of directly relevant IT experience, OR any equivalent combination of training and/or experience that provides the required knowledge and abilities.
Must pass a criminal background check. Must pass job-related tests. PREFERRED QUALIFICATIONS IT certification in multiple directly related specialties preferred. Lean certification Prosci certification Additional Information KNOWLEDGE AND ABILITIES Knowledge of: the tools, standards, methods, best practices and industry trends applicable to this specialty project life cycles, resource and workload planning, and detailed cost/benefit analysis techniques lean methodology and principals, small and large group facilitation Ability to: understand and follow county and state regulations, policies, etc.
facilitate and lead multiple team-based cross-functional work efforts that affect multiple projects capture current state and customer desired future state to inform solution(s) continue to be knowledgeable about current and emerging technologies work well with others direct others in problem root cause analysis and technical issue resolution demonstrate strong written and verbal communication skills use personal computer technologies to enhance job proficiency create effective documentation tackle and resolve conflicts motivate others to perform interpret client needs SUPERVISION The employee works independently, in a self-directed fashion, with supervision comprised of occasional reviews.
Observant of project delivery and quality. WORKING CONDITIONS The work is generally performed in typical office conditions. Customers are primarily internal at the County. Job requires frequent contact outside Department of Information Technology. Will perform some field work in certain specialty areas. Some repetitive movements at a computer. May require occasional lifting and moving of up to 50 pounds.
On-call during off-duty hours and required to work evenings, weekends, and holidays as necessary. May be assigned work shifts consistent with 24 hours/day, 7 days/week coverage. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week. Visit to learn more about the following benefits. County Benefits Medical Insurance Vision Insurance Dental Insurance Retirement Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance Long Term Disability (LTD) Commuting Benefits Employee Assistance Program (EAP) Partners for Health Employee Wellness Program Leave & Holidays Voluntary Benefits Deferred Compensation 457(b) Supplemental Group Term Life Insurance Additional Accidental Death and Dismemberment Insurance (AD&D) Flexible Spending Accounts (FSA) Supplemental Individual Insurance Policies Healthcare Premiums Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance.
The County pays the for vision, dental, and basic life insurance.
Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F. T. E. percentage the employee is assigned. Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more. 01 How many years of directly related experience do you have? No Experience One to less than three years' experience Three to less than five years' experience Five to less than seven years' experience Seven to less than nine years' experience Nine or more years' experience 02 What is your highest level of formal education?
No Degree Associate's Degree Bachelor's Degree Master's Degree or greater 03 List your certifications and awards that directly relate to this position: (note: job description identifies IT certification in multiple directly related specialties preferred, PMP, and lean certification, Prosci certification) 04 Detail your experience managing technical and process issues that can be complex, could impact a large number of users, and demand a very large amount of resources, likely in multiple unified areas.
05 Describe the difference between customer value and customer service. 06 What solutions have you produced for customers using continuous improvement methods? Identify how they relate to the area of information technology project planning. Required Question
