The Banquet Captain is responsible for assisting the Banquet Manager in the direction and operation of the Banquet Department in accordance with Oak Hill Country Club standards. General Requirements: Complies with Oak Hill Country Club's Acorns of Excellence.
Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently
perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Exceptional knowledge of all Oak Hill banquet standards and operating procedures.
Under general supervision, coordinates and supervises banquet events based on client specifications documented in the Banquet Event Order. Works with Banquet Manager, Executive Chef, Banquet Chef and other F&B Managers to coordinate personnel requirements for banquet functions. Supervises and directs banquet staff during all phases of a banquet event. Effectively and regularly communicates expectations and service goals to staff. Assists in the creation and implementation of employee incentives
and morale-boosting programs. Assists in the development and execution of short- and long-term department goals.
Coordinates food service between kitchen and banquet service staff. Inspect all linens daily for proper appearance. Assists with inventory of all banquet service ware, equipment, and supplies to meet required needs. Ensures that all event setups including furniture, food and beverage, AV, etc. are accurate and ready within time guidelines. Acts as the point-person for banquet contact at the beginning of events and during scheduled breaks to ensure all needs are being exceeded. Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
Ensures that all banquet staff are well-groomed and in proper uniform. Assists with training, supervising, scheduling and evaluating of banquet service staff. Assists with administrative duties including but not limited to payroll, printing, completing logs, inventory and supply requisitions. Assures the neatness, cleanliness and safety of all banquet areas. May serve " VIP" guests. May serve smaller banquet functions during slower periods of the year. Assures that state and local laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Analyzes accurately situations requiring solutions and adopts an effective plan of action. Notifies management of member and guest complaints. Oversees breakdown of event, including clean-up activities and securing the facilities. Completes a daily after-event " Banquet Recap" to report any issues, timing changes, added requests by the contact, increased/decreased guest count and other necessary information are communicated to the Leadership and Catering Team. Ensures that all appropriate charges are billed correctly to each event and submitted to the Catering or Accounting Department.
Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency. Completes other appropriate assignments made by the Banquet Manager and Director of Clubhouse Operations. Physical Requirements: Must be able to continuously sit, stand and walk a minimum of 8 hours. Must be able to bend, kneel, push and pull over the course of a shift. All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.
Will be required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must be 18 years of age. Must have a reliable form of transportation to and from work. Qualifications: Education: Bachelor's degree in Hospitality, Sports or Recreational Management or Business preferred. Experience: Minimum two years of private club experience. Previous banquet, fine dining, and/or a la carte dining experience.
Licenses & Certificates: Ability to obtain and/or maintain any government-required licenses, certificates, or permits. Valid driver's license. Food safety certification. Alcohol beverage certification. Certification in Basic CPR, AED and First Aid.
services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Ensure company vehicle is properly loaded with all product needed to service locations Drive vehicle to transport products and food to client locations Ensure the refrigeration of all cold food products in truck Deliver products and food to vending attendants at client locations Collect products and paperwork from vending attendants at client locations Discard unsold and stale merchandise Communicate positively with fellow team members and customers by making eye contact and smiling Manage the care
of the company vehicle Requirements: Valid driver's license (a CDL is NOT required) and a good driving record Ability to pass the DOT Physical Ability to lift up to 50 pounds Outgoing personality with the skills to promote products Excellent organization and time management skills Ability to communicate effectively to customers and AVI team members Ability to work independently and utilize time efficiently Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Consistent schedule with work/life balance A family culture and atmosphere Competitive compensation Health, dental,
vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact
and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Flexible schedule with a work/life balance A family culture and atmosphere
Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
EOE
food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect
money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which
is why we offer the following: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
EOE
