an Army Gold Master Senior Engineer, the selected candidate will provide services in support of the U. S. Army Network Enterprise Technology Command (NETCOM). They will provide operational and technical engineering support for the implementation, testing, integration, interoperability, and sustainment of information technologies comprising NETCOM Enterprise capabilities.
Responsibilities Include: Work in coordination with Microsoft to design the solution for developing and building desktop and server platform-specific baseline configurations for Microsoft operating systems to release AGM products. Leverage, where possible, any previously developed image processes for all supported operating
systems. Provide input in requirements and release testing of the AGM monthly release, annual builds, and new OS releases. Support the inclusion of required non-AGM applications (such as Java, Adobe, and others) into the standard AGM baseline configuration.
Maintain AGM standard baseline deployment components using only Army-defined automated deployment tools and keep the required local files at a size that will fit on a single DVD. Maintain the AGM deployment architecture and build model, as updates (mandatory and optional) are released by the AGM Program through In Sight and other automated deployment methods. Update a common architecture as it relates to the components of an AGM release
(OS/Configuration, Security Patches, and Applications), how each component is defined and packaged, and how an AGM release is deployed (media) and maintained.
Analyze Windows and Non-Windows products during software development and product lifecycle and document all product configuration specifications. Review the processes used to apply the AGM security settings on both workstation and server platforms and draft a standard process to modify settings in the field to support Army functional requirements. Effectively troubleshoot Group Policy and the effects they impose on computer objects. Provide input in requirements and release testing of the AGM monthly release, annual builds, and new OS releases.
Assist the Government in preparing and maintaining lab environments that mirror the Army production environment using the AGM-built OSs. Provide Tier II/III support for engineering and program-level issues submitted to the AGM Program and issues elevated by system administrators. Manage incidents and problems; confirm the validity of issues and problems; seek known solutions related to more complex issues. Provide support to the Enterprise Change, Configuration, and Release management process for the AGM Program. Knowledge and experience in the following is a PLUS: Software Development Lifecycle (SDLC) management Automated mechanisms for deploying configured baselines Microsoft, Android, and i OS mobile operating systems OS and application install process Security automation Non-Microsoft applications, examples of non-Microsoft applications include Active Client, Tumbleweed, and Approve It Web development Application of IA processes/principles IAW NIST, DISA, NSA, DIACAP, RMF Experience in software development for line of business mobile applications Application of IA processes/principles IAW NIST, DISA, NSA, and DIACAP Operating Systems: Windows Server 2003/2008/Windows Desktop Operating System/Linux Experience with ASP.
NET Framework and C and understanding of Object-Oriented Design Minimum Requirements: Active Secret Do D Security Clearance but willing to sponsor the right candidate. IAT Level III Comp TIA Certification required (CISA, GCIH, GCED, CISSP, CASP, CCNP, CCNA.) Current Computing Environment (CE) certification Vision IT provides e qual employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, interaction, national origin, age, disability or genetics.
In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, interactionual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of Vision IT's employees to perform their job duties may result in discipline up to and including discharge.
where military service is required. Current experience related to current MI Doctrine, recent (draft) changes and fielding of the Army Field Manuals, Army Regulations and Department of Defense Directives (Do DD) relating to Intelligence Operations where applicable.
Experience working on the most recent automation tools-sets and systems applicable to job performance. Able to maintain current and future required certifications and trainings associated with this position. Requirements and Qualifications: Minimum 4 years' experience which includes administering and deploying learning system products and network systems for a training environment. Experience troubleshooting, testing, and maintaining
system software and databases to ensure strong optimization and functionality for training products. Experience documenting and developing detailed technical specifications, customizations, features, integrations, and learning system details.
Experience supporting desktop and web applications data integration solutions, while ensuring that projects meet business requirements, fulfill end-user requirements, and system issues are resolved. Experience must include coding in C# programing language. Compliant with DOD 8570 at the IAT Level 1. Support Hours: Applicant shall be available during core work hours 0900 to 1430 or as established by the RA. The facility is closed during local or national
emergencies, administrative closings, or similar Government directed facility closings.
Place of Performance: The primary work location will be Ft. Huachuca, AZ within Government facilities. Travel: The applicant may be required to travel to other locations within CONUS and OCONUS locations in support of this contract. Benefits: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match and more. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, age, disability, veteran status, genetic information, interactionual orientation, gender identity, or any other characteristic protected by law.
COVID-19 considerations: Nemean Solutions follows all CDC recommendations and US Military Installation guidelines for COVID-19 prevention. Nemean Solutions follows all Department of Labor laws pertaining to COVID-19. Company Overview: Nemean Solutions is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors.
Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information. Nemean Solutions is headquartered in Sierra Vista, AZ. For more information, please visit Job Posted by Applicant Pro
customers make needed improvements to their homes. We're making big investments in both infrastructure and employee talent to keep up with our growth, so the time is right to join our team! It's a fast-paced environment with room to advance. We offer a competitive salary, medical/dental/vision benefits, 401(k) with company match, a casual dress work environment and much, much, more.
Senior Full Stack Developer Description & Duties: Get excited for this position as a senior full stack developer on our micro-services, API, and system architecture team. You will have the opportunity to work closely with our Chief Technology Officer on system design and architecture. You will learn from someone
that has a clear vision for IT, our systems, and is technically very sharp on where we are headed and best practices. This position affords the candidate an opportunity to hone and refine skills needed to be competitive for a Enterprise System Architect role.
You will have the opportunity to join a team that currently consists of two senior developers, QA automation engineer, scrum master, and product owner. The team is currently working in Nest. js, Jest. js, Apache Kafka, Graph QL, Mongo DB, and other technologies. Our Chief Technology Officer gives everyone in the IT department the opportunity to spend 25% of their time on professional development, research, or prototypes and exploration.
You will be coming into a department of 50 professionals that are actively sharpening their skills and collaboration daily.
The senior full stack developer is a highly skilled individual who excels in several areas of focus. The three main parts are the Front-End, Middleware, and Back-End areas of coding. Senior Full Stack Developers are crucial in helping lead the efforts for developing and designing front-end web architectures, that are driven by the middleware created to retrieve information from one of the several back-end sources that provide the lifeblood of our business. This individual would be pivotal in helping grow the development practice via coding, code reviewing, acting as a technical bridge on the team, as well as being able to dig into some of the more complex areas of the system when knowledge is lacking in house.
Duties may include, but are not limited to: Ensure that every interaction (internal or external) is built on trust and respect. Strive to collaborate on the identification/refinement of requirements, by establishing a personal rapport with internal and external clients. Be Passionate and adaptable with the design, development, and testing of all layers of the applications that you will contribute to building.
Insist on providing a level of service, second to none, to both your internal and external clients and leverage sound judgement to make informed decisions or to influence someone else's decisions. Help lead, contribute to/evangelize the design, development, testing and performance of our front-end, middleware, and back-end layers of our platform. Help drive a design patterns first approach. Scour and evaluate new technologies and contribute to the overall product roadmaps of both internal and external 3rd party systems. Take ownership in building your professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and even by participating in professional societies.
Strive to Achieve and Exceed team goals, above individual goals alone. Protect operations by keeping all information confidential. Be excited to accept other duties as assigned and adamant to take on other duties as new opportunities to help drive your team and the organization forward. Minimum Qualifications: Four-year degree in Computer Science, Engineering, or similar relevant field; or Associates w/relevant experience. Certifications are a plus.
Minimum of 5-7 years of experience in a development role. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Project Management software and Development software. Working Conditions: Office environment with significant time spent sitting, typing, and talking on the telephone.
Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Posted by Applicant Pro
the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.
Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance (bonuses only apply for Full Time). Comprehensive Employee Benefits: Full-Time employees are eligible for various plans for medical, dental, and vision insurance. The Coding Specialist is responsible for the review of all
inpatient and outpatient medical records with assignment of the appropriate ICD-10-CM and CPT-4 codes according to established coding guidelines to ensure appropriate reimbursement for the hospital.
PRIMARY RESPONSIBILITIES Utilizing approved classification and nomenclatures, assigns ICD-10-CM and CPT-4 codes to all inpatient and outpatient medical records in an accurate and timely manner, noting discrepancies and meeting quality guidelines of 95% or greater per established department procedure. Utilizing approved classification and nomenclatures, assigns ICD-10-CM and CPT-4 codes to all inpatient and outpatient medical records in an accurate and timely manner, noting discrepancies and
meeting productivity guidelines per established department procedure.
Demonstrates an understanding of the regulation implications and responsibilities related to the assignment of ICD-10-M and CPT-4 codes and reimbursement guidelines to protect the patient and the financial viability of the hospital, complying with all applicable department and hospital policies, including those of professional and ethical conduct. Strictly adheres to Coding Policies and Standards of Ethical Coding, the American Hospital Association's Coding Clinic and Official Guidelines for Coding and Reporting, and the American Medical Association's CPT Assistant. Is responsible for familiarizing self with these policies and regulations in order to insure correct and ethical coding.
Operates designated equipment, including: applicable hardware and software programs, i. e. 3M Encoder, and HBOC-STARR as directed to complete assignments, maintaining appropriate care of equipment and notifying appropriate manager if repair or replacement is needed. Adheres to Lab Compliance Plan as it pertains to coding. This includes the assignment of diagnoses based on documentation from the physician on the Lab Compliance Form, and consulting the physician for clarification of any conflicting or ambiguous documentation.
Efficiently and effectively performs coding functions in order to assist the Coding Team in meeting and maintaining the DNFB/AR days goal of 4.0 days or less. Assists and helps coordinate the trauma and/or cancer database through data collection and analysis as related to job. Maintains the highest level of strict confidentiality of patient information per established department policy. Follows department policies and procedures to contribute to the efficiency of the Health Information Management Department, and in order to maintain consistent workflow in all areas throughout the department.
Uses interpersonal skills effectively to build and maintain cooperative working relationships 100% of the time by cooperating with staff and supervisors, contributing to team and department efforts, and sharing helpful information. Maintains a professional attitude and sets a positive example for others. Prioritize work assignments to contribute to the efficiency of the team. Is flexible with work schedule in order to meet the hospital and department deadlines and goals. Expands job-related knowledge and skills to improve performance and adjust to change by participating in continuing education activities.
Maintains credentialing by attending workshops and seminars that are specific to job duties. Performs other duties as assigned within scope of knowledge and job. EDUCATION Bachelor or Associate Degree in Health Information Management. LICENSING RHIA, RHIT, or CCS. REQUIREMENTS Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility. Knowledge of medical coding guidelines and practices and state and federal regulations.
Excellent written and communication skills. Ability to decipher difficult handwriting. Ability to operate designated computer. Ability to operate independently with minimal supervision and maintain professionalism. Excellent customer service skills. Ability to be flexible with schedule and additional work assignment. Ability to work under pressure with time constraints and continual deadlines. Ability to concentrate and maintain accuracy in spite of frequent interruptions. Attention to detail. Accuracy in recording data and data entry. Ability to work as a team and develop a positive rapport with co-workers.
applications. The contractor shall perform database administration duties for all DCMA environments (as defined in Section 3), to include installations, patches, upgrades, performance tuning, monitoring, troubleshooting, and diagnostics. Other tasks include creating and sustaining database objects.
Changes to the databases and infrastructure shall follow DCMA's Change Management processes as described in Addendum D. The contractor shall: Perform as the lead DBA for all databases (Oracle/MS SQL/Informatica) in all DCMA environments Resolve database Service Requests (SRs) Generate a before and after Monthly User Access Report for DCMA databases and database management systems and validate/reconcile
authorization of each user against the DCMA ITK (DCMA Cyber Security) 360 DD2875, Do D System Authorization Access Request, library. Schedule, execute, and monitor automated database jobs and report job failures daily Provide accurate/comprehensive Monthly Database Metric Report.
Establish and maintain a metrics program to document successes and failures, trends, perform analyses, and brief database performance to the Government. Develop and update database software upgrade plans and implement approved upgrade plans as required. Create documentation necessary to support a database upgrade or installation. Create, document, validate, implement, test and coordinate back-up and restoration
procedures. Ensure when troubleshooting, to provide detailed instructions on troubleshooting and resolving issues.
Implement, maintain, document, and test the backup & recovery strategies. Install, configure and upgrade database server software and related products Maintain and enforce naming standards for database objects such as table spaces, tables, indexes & views Maintain the integrity of the data in all databases Monitor database performance and resolve performance issues Move, rebuild, or change database objects as required in supported environments Perform database maintenance functions Perform database migrations Perform database optimization Perform database health checks (which includes health reports as needed) and take corrective measures where appropriate Assist in resolving production database issues.
This will frequently require the contractor to request data extractions from production database servers for the purpose of recreating the issue within the supported environment Perform data refreshes within the supported environment. This requires the contractor to migrate production data to the supported environment databases Review and monitor system and instance resources to insure continuous database operations (i.
e. database storage, memory, Central Processing Unit (CPU), network usage, and input/output contention) Upgrade/migrate databases to current release levels Required Knowledge, Skills and Abilities (KSA) Minimum 8 years of senior level experience in Oracle Database, and Oracle Grid Controllers Database in an enterprise environment supporting over 10K users, with primary and stand-by sites, and multiple databases. Thorough knowledge of information security and analysis Ability to communicate effectively both orally and in a written form with users and office staff Ability to work independently and within a team structure Ability to set priorities and organize work to meet deadlines Ability to establish and maintain a cooperative working relationship with those contacted during the course of the work day Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications IAT Level II BS + Minimum 10 years of experience Minimum Clearance Secret Physical Requirements Ability to sit, stand, walk for extended periods of time Ability to use a computer Additional Requirements Other duties as assigned Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
have led to Sonatech products being deployed on virtually every class of underwater Navy system currently in operation. Located in beautiful Santa Barbara, CA five minutes from the beach, we pride ourselves as having a culture of innovation as well as first-class customer service.
Sonatech has a challenging and rewarding work environment where employees can develop their careers by taking on new responsibilities and providing innovative solutions. Job Description and Key Responsibilities This position is an opportunity to lead product development teams. In this role the candidate will work closely with customers to develop system concepts, technical requirements, and product specifications.
The candidate will be responsible for leading engineering teams through the development lifecycle. Key responsibilities: Technical leadership in systems and product development during all aspects of the development lifecycle Generation of technical requirement and specifications, requirement management, and compliance traceability Architecture development, system modelling, algorithm development, data analysis, and trade studies Leadership during design prototyping, qualification testing, requirement compliance management Support to systems integration and customer trials activities Required Education and Basic Experience Bachelor's Degree in Engineering or Science Minimum 10 years working in
a system engineering leadership role with direct product design and development experience Experience includes the full new product development lifecycle, including concept definition to production release Required Citizenship and Security Clearance US Citizenship is required Secret or Ability to obtain Secret clearance within one year of employment Preferred Skills Experience with SONAR systems Experience with underwater acoustic positioning systems for tracking and navigation Experience and understanding of underwater acoustic principles Experience and understanding of electronic systems with embedded SW applications Experience and understanding of principles of operation for SONAR systems, datalinks, navigation, and control systems Experience in developing computer-based performance models to support system concept/design definition Demonstrated excellence in technical leadership Must possess outstanding communication and interpersonal skills with all levels of personnel in a technical context Demonstrated knowledge and experience in systems engineering Consistently demonstrates the ability to analyze and respond appropriately to customer issues in a timely manner Must be reliable, flexible, and detail oriented Consistently demonstrates effective team building and professional behavior Demonstrated ability to lead by influence and collaboration Strong communications skills and experience presenting to customers and senior leadership Salary Range: $150,000 - $220,000 Sonatech is an EEO/AA/Disability/Vets Employer.
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and growing company who offers our employees a rich benefits package, supportive and flexible work environment and the opportunity to work with experts in their field. The Position: This position will provide IT support for users and infrastructures at 3 sites.
The support will include interfacing with end users using Microsoft products and the maintenance and update of an on-premises Microsoft Domain and network infrastructure. The environment must maintain compliance with NIST (SP) 800-171 and future CMMC requirements. The Location: The DC Metro area, preferable in the California, MD area: Best Places for Tech Jobs (#4) The Description: Provide customer service and technical support
to end-users for hardware and software Diagnose, research, and resolve routine end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary Provide guidance and explain policies and procedures to end-users Communicate and translate technical information to non-technical end users; maintain communication and monitor incident through resolution Train customers on new devices and technologies Install software on new or existing devices, in accordance with standard procedures Assist in the set-up of new equipment and devices Assist users in obtaining access to systems Utilize and maintain knowledge bases, white papers, FAQs, and vendor documentation Contribute
to documentation of incidents, internal processes and procedures, maintenance of equipment, and training manuals Assist with preventative maintenance within specified guidelines and procedures May review and evaluate new computer hardware and software products Assist in the tracking of hardware and software inventory May track and update IP numbers and data-jack numbers Maintain equipment inventory - tracking and procuring Interface with/manage Managed Service Provider (MSP) Review and reconcile MSP and software product and licensing billing monthly Manage software and licensing accounts (Microsoft, Adobe, Domain, etc.
) Implement new software and hardware features (Mobile Device Management, install and configure firewalls, etc.
) Manage Microsoft Domain Manage/configure firewalls, switches, servers, etc. Understanding of NIST 800-171 security controls Make recommendations regarding improvement of security controls related to NIST 800-171 and CMMC requirements Ability to develop a corporate IT roadmap Oversee and execute IT projects on corporate networks The successful candidate will have the minimum education and experience below: Associates Degree or 5-7 years of experience ----and---- 5-7 years of experience providing IT support to a commercial customer Clearance - Eligible for Secret Preferred qualifications: Experience with Sonic Wall firewalls Experience with network configuration and architecture Experience managing and configuring Domain Name Services The Working Environment: The candidate will have the ability to work remotely and to maintain the required network access to do so.
The position requires the employee to periodically work in AM Pierce offices in California Maryland sitting in a cubicle or at a desk, looking at a computer for much of the workday. The employee may be required to walk short distances to offices/conference rooms and buildings on site.
In some occasions, the employee may be required to drive to offices or buildings near the work site. Occasional travel may be required to Huntsville, AL. AM Pierce & Associates offers a comprehensive benefits plan that includes: Medical, Dental and Vision Insurance Life and Accidental Death & Disability Coverage 401(k) Retirement Plan, Safe Harbor Plan with Immediate Vesting Discretionary Profit-Sharing Program Paid Time Off and Holidays Professional development opportunities Incentive Programs Awards and Recognition Employee Assistance Program Will Preparation, Identity Theft Protection & Legal Support Travel Assistance Financial Foundations Program Verizon Wireless Discount Local Gym Discounts AM Pierce & Associates complies with all Federal and State laws and regulations concerning Affirmative action and workplace equal opportunity; in further detail, AM Pierce & Associates does not discriminate in employment decisions (to include applicants and employees) on the basis of race, color, religion, interaction, genetic information, interactionual orientation, gender identity, national origin, ancestry, disability or protected veteran status.
AM Pierce & Associates takes affirmative action to ensure that equal opportunity is provided in all aspects of employment. AM Pierce & Associates does not take adverse employment actions against applicants and employees for asking about, discussing, or sharing information about their pay or the pay of their co-workers. For more information regarding Equal Employment Opportunity, click here. Individuals with disabilities who need assistance with the application process may call 240-718-xyz X. AM Pierce & Associates verifies employment eligibility through E-Verify. Check out our E-Verify Right to Work Brochure.
Department: Operations This is a full-time position Job Posted by Applicant Pro
Responsibilities: Establish, implement and operation of a continuous monitoring program across IT systems, including executing internal audits, SIEM, management, incident response, configuration management, compliance studies, change management, and other tasks required to establish a modified network security and operational optimization Coordinate, monitor and manage installation, implementation, and administration of IT systems including virtualized infrastructures and systems (i.
e. VMWare and Virtual Technologies) Create, manage, and implement Cyber Security incident reporting to Information Systems Security Managers (ISSM) and Information Systems Security officers (ISSo). Cyber
Security program that involves providing management of organizational risk advice, guidance, and assistance. Manage and understand changes to Joint, DOD, and Army doctrine as it pertains to cyber security and risk management.
Stay current on up-to-date IT news regarding network security and future trends in Cyber Security (ex. cloud computing security Coordinate, manage and administrate necessary cyber security support, including documentation, task coordination, artifact management, ACAS Scans, STIG's, Log Analysis, e MASS data entries, and any necessary actions to ensure successful passing of all cyber security inspections. Monitor and manage CCRI, DAIG, OIP, PII, PIA, Cyber Awareness
Month, TRADOC, and other Cyber Security activities. Qualifications US Citizen Top Secret/SCI clearance A minimum of ten (10) years' experience IAT II (Cy SA + or CEH, must be CSSP-A, IR, AU, and IS capable) Full Time Support from Fort Gordon Army Post Nemean is committed to fair and equal opportunity for all positions.
Nemean Solutions offers full health, dental, vision insurances and retirement savings plan with immediate vesting. We offer competitive salaries and can work with candidates to offer educational assistance to meet their needs. For more information about Nemean please visit: NEMEAN SOLUTIONS Position: Full Time Job Posted by Applicant Pro
honesty, competence, integrity, and commitment, we care for and maximize talent to the benefit of each individual and the company. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. BENEFITS: 4 Day - 36 Hour Flex+ work schedule Hybrid work environment Health, Dental, Vision Insurance 401(k) with profit sharing Successful completion of a pre-employment substance screening and clean driving record is required.
OVERVIEW: The Technical Support Engineer (Tier 1) field dispatch is the " face of the company" as the primary representative interfacing directly with the clients onsite. You will be responsible
for responding to client calls and emails providing technical support with hardware and software issues. Support includes a variety of responsibilities such as: identifying, researching, documenting, building solutions and solution implementation.
The primary focus of this position is to resolve a variety of technical issues for workstations, servers, phones, networks, and databases. You will be part of a team delivering prompt, professional, and high-quality technical assistance. GENERAL RESPONSIBILITES: Primary engineer to be dispatched to client sites for all Tier 1 support issues Ensures that incoming inquiries are initially responded to within contract Service Level Agreements (SLA)
Serves as the primary point of contact between the customer and internal team and ensures pertinent information for the resolution of tickets are communicated to appropriate parties within an acceptable period of time.
Troubleshoot and upgrade sequel databases Communicate expectations, status, and progress of assigned tasks and requests Real-time tracking of work performed in company ticketing system Physically install workstations, network equipment, servers, phones, monitors, mounts, and other IT equipment Prepare out-of-service IT hardware for disposal Write training manuals, train computer users, provide advice and demonstrate use of software and hardware to end-users Prepare and update technical documentation upon request Perform field and remote service calls as assigned REQUIREMENTS: Advanced computer and operating system knowledge.
Computing environments include Windows and Macintosh operating systems. Server environments include Windows and Linux Basic networking skills Interpersonal skills: customer care and telephone skills, good communication skills Good written communication skills to ensure timely and accurate service documentation Ability to prioritize, organize work; and quickly adapt to changes Self-motivated with the ability to work independently Capable of working and communicating effectively in a team Technical awareness: ability to match resources to technical issues appropriately Awareness of all company IT services for which support is provided Understanding of support tools, techniques, and how technology is used to provide IT services Some lifting and physical installation may be required EXPERIENCE: Two years of experience in the role of an IT Specialist and/or Help Desk Technician Experience in administration and deployment of Microsoft Exchange Experience with Connect Wise software or similar ticketing systems preferred Experience with VSS and Windows Server preferred Experience with RMM or MSP tools preferred
to Pay, and Order to Cash. The analyst in this role will also serve as a partner to the business in areas such as supply chain, production, order management, inventory and purchasing modules, and will participate in project coordination efforts to provide improvements on critical enterprise-wide information systems.
This role will engage in end-to-end functional analysis, testing and delivery of state of art system functionality, system modifications, handling of existing day-to-day operations of IT systems including but not limited to problem analysis and issue resolutions. Position can be based out of the following offices: Austin, TX Houston, TX San Marcos, TX What You Will Do Act
as an in-house information systems expert and primary technical point-of-contact for internal ERP systems Analyze current business processes and assist users in making best use of systems.
Work with other members of the Business Systems team to help evaluate data and processes, trouble-shooting systems and incorporating solutions as required Participate and support in the implementation of business and software solutions within a particular module/business area Perform post-implementation review analysis Partner with business managers and users to identify business requirements, ensure compliance and effectiveness of current and future systems Evaluate and determine information needs
not currently met by existing software or systems for the end user Develop strategies to improve timeliness of information delivery and overall efficiency Identify, evaluate, and recommend system process improvement opportunities Accountable for quality, completeness, and on-time delivery of an assigned project business processes requiring information security integration Support the design and execution of security exercises Ensure security policies are aligned with other governing policies Stay current on IT security trends and news Participate on Thermon's Cyber Security Risk Committee Qualifications Minimum of 3 years related experience in Microsoft AX2012 R3, additional 365 Experience beneficial Bachelor's Degree in Information Systems, Business Administration, or related discipline, or a combination of equivalent work experience preferred Completed at least one full life cycle implementation of AX 2012 / Microsoft D365 Experience on upgrading from AX to D365 would be an added advantage Able to understand the user requirements and be able to configure the system independently for various system options across the above-listed modules to achieve the desired results Provide Design, Test, Support, and Training as required during the course of the projects Knowledge on Inventory Management, Procurement, Production, Planning, Projects, and Advance Warehouse management modules would be an added advantage Who We Are Looking For We are looking for someone who is passionate about their work, who brings positivity and energy everyday.
Someone who is committed in helping and making Thermon the world leader in process heating solutions. If the following describes you. what are you waiting for, apply! Drive for Results: Is high energy, action oriented and focused on producing good outcomes. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others forward to the goal.
Champions Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; doesn't misrepresent him/herself for personal gain. Intellectual Horsepower: Able to grasp complex issues and understand the essence of the challenges at hand. Assimilates new information quickly and does not get overwhelmed when needing to move quickly from one topic to anothe r.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Collaboration: Is able to develop strong relationships with leaders and employees at all levels and areas of responsibility within the company and is able to work effectively across functional boundaries in a matrix environment. Problem Solver: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Deals fairly with non-performance and is unafraid to deliver tough messages when necessary. Who We Are Thermon, Inc.
(NYSE: THR) is an Industrial Technology company headquartered in Austin, Texas. Through its global network, Thermon provides safe, reliable and mission critical industrial process heating solutions. Thermon serves the global energy, power generation and chemical markets to provide innovative solutions for industrial heating applications by deeply understanding our customers' needs. Thermon specializes in providing complete flow assurance, process heating, temperature maintenance, freeze protection and environmental monitoring solutions. Our values of Care, Commit and Collaborate are the bedrock of how we conduct business both internally and externally.
Thermon has an established record of innovation and excellence. We recognize this is only possible with the hard work and dedication of our employees. We strive to maintain a dynamic and diverse workforce. We offer environments where collaboration, mentoring and professional growth are encouraged. Ideal candidates for our team will recognize the value of being a part of an organization that not only provides a competitive wage but that also promises a great career. We wish to thank all applicants for their interest, however, only those invited for an interview will be contacted. /us/careers
within Dynatrace for FSC applications Knowledge of IIS and Windows Server technologies Scripting experience, with preference to Power Shell Experience installing, supporting, and troubleshooting Commercial Off The Shelf products (COTS) Agility mindset towards solving problems that might extend beyond one's assigned specialty Participate in technical research and development to enable continuous innovation within the infrastructure Resolve a wide range of system hardware and application technology issues in a fast-paced environment Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational SLAs Work with Government Lead and project team to
understand and document requirements for designing, developing/configuring, testing, and deploying new monitoring solution.
Review customer requirements and customize the database platform to develop sales reports, maintain data quality, backup options and reset passwords.
Troubleshooting ranges from basic issues including new user setup/deactivation, roles, profiles, permissions and public groups Assist functional team with creating training materials, documentation for new users, and help train new end-users on the new monitoring solution. Supports testing cycles (DEV, QA, UAT), and user training Provisioning, installation/configuration, operation, and maintenance of application,
system hardware and network infrastructure needs. Basic understanding of networking and network tools (wireshark, nmap, firewalls, etc) Required Skills Must have experience with other monitoring tools Basic understanding of coding Monitoring tools experience (Application Performance & Infrastructure Monitoring) BS Degree with 3 plus years direct Monitoring experience.
Strong Windows server administration skills Basic understanding of networking and network tools (wireshark, nmap, firewalls, etc) Benefits Overview: Full-time employees are offered comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, tuition reimbursement, a wellness program, short- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, commuter benefits, and more.
COVID Policy : In accordance with the Federal Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, this position requires that you are fully vaccinated at least 2 weeks before your start date. You will be required to provide proof of vaccination before you begin employment. EEO Policy: It is our policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, creed, color, religion, national origin, interaction, age, marital status, interactionual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state or local law.
health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that work hard and play hard. Perks include working in a brand new, very cool, office space (complete with ping pong table and soda fountain) coupled with great opportunities for personal and professional growth.
SUMMARY: The Help Desk Technician works to manage corporate technology needs, including implementing and maintaining work stations and other infrastructure in multiple sites. Primary duties include solving a variety of OS, application, and other problems, both remote and onsite. The position demands expert knowledge in windows systems, applications, and basic networking.
RESPONSIBILITIES: Troubleshoot a broad range of desktop and server problems. Perform hardware and software installations. Assist employees with desktop, systems, updates, Microsoft, and other issues.
Provides IT support over the phone and onsite. Documents service tickets and final resolutions. Maintains broad knowledge of new technologies and identifies those that may benefit company. Implements and upgrades corporate systems and networks. Team player of a 24x7 support staff, which requires periodic on call and weekend support. Other duties as assigned. QUALIFICATIONS: 3+ years advanced troubleshooting of desktop OS and application issues. Strong soft skills, including customer service
and friendly personality. Excellent relationship building and communications skills.
Ability to install and manage Windows and Mac systems. Fundamental understanding of TCP/IP and DNS. Exposure to active directory and corperate environments. Net+, A+ and/or CCENT certifications a plus. Working knowledge of Active Directory administration and other MS technologies. IT certificates a plus (e. g. CCNA, Microsoft, Comp Tia). Broad and thorough experience with IT support required. Experience with MLM or network marketing a plus. Ability to operate without close supervision and handle significant time and other pressures. If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today.
We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products. Job Posted by Applicant Pro
with customers and actively support the Sales process for our analysis, and data handling solutions.
Support the sale and implementation of ZEISS offerings such as Vision4D, Vision Hub, Apeer, the Digital Classroom and Predictive Diagnostics, where IT infrastructure, data security and implementation concerns need to be addressed and overcome.
Contribute to growth strategy in Biotech Pharma and Academia through sales enablement, workflow integration and adaptation, training, customer service and support activities for our networked (local, cloud, hybrid) software offerings. Collaborate with Sales team in understanding customer needs and in proposing and developing solutions
(Rapid Prototyping) to meet these needs. Closely collaborate with Application Specialists and Development so we can better support customers and improve our scientific imaging platform.
Perform primary installation and setup of networked software applications in customer environments Maintain and upgrade customer installations and ZEISS demo installations Provide consultations and support for technical and functional issues Monitor customer and ZEISS demo installations to proactively avoid technical problems and ensure data security standards are met. Extend and customize image processing and analysis workflows beyond ZEISS software by using Python and MATLAB Collect customer requirements
for new features and provide concise summaries to ZEISS software developers Demonstrate ZEISS software solutions to customers online, in-person, and at conferences Provide Sales and Marketing collateral to overcome objections and address concerns by IT stakeholders on the customer side to advance sales motions.
Align target specifications for custom solutions and integrations and obtain customer agreement. Support such projects to successful completion and implementation. Provide fee-based services such as Workflow Development, Customization, Documentation and IQ/OQ process support to our customers. Provide training and first/second level product and applications support for our customers via phone, e-mail and remote support.
The required skills here are IT Infrastructure and networks (local, cloud, hybrid), Data Security, Troubleshooting Applications, Software Support, and Software Customization. Interest in Image processing, microscopes, optical systems, and willingness to speak with scientific personnel about projects and understanding how to advance their projects is required. Excellent communication skills and problem-solving skills are essential for this position. Responsibilities: Onboard and train new customers or those considering our solutions through a trial license.
Ensure successful experience to advance the sales process. Assist Biotech Pharma and Academia customers to create Image handling/analysis workflows to quantify image data via Zen Blue, ZEN Core, Apeer, Arivis, third party offerings, and leverage predictive service. Enable these activities through direct on-site and remote interactions with customers. Collaborate with PASS and other ZEISS and arivis colleagues in offering end to end imaging pipelines including acquisition, and analysis. Assist with integration of customer owned and ZEISS server and storage solutions by remote and on-site if needed.
Track bugs, provide updates to customers and support escalation process. Provide second level product and applications support to customers, field representatives, both sales and service. When required and approved by manager, assist with software product training for internal ZEISS colleagues. Communicate with development to discuss bugs and feature requests and thus improve ZEISS and arivis products Create customized IA scripts, python and/or Matlab programs and provide support for existing applications and products to customers primarily via phone and email, and remote PC connections as well as similar interactions with the sales and service teams to enable customer success.
Take appropriate steps to bring open support cases to resolution in a timely manner. Develop training content (group trainings preferred, but 1-on-1 possible. Create premade content to reduce 1-on-1 time. Talks for sales-marketing workshops are also possible. May be required to participate in company events such as product launches, conferences, workshops, in-house technical service trainings (as trainer or trainee). Perform additional functions as required by the business needs and requested by management.
Travel mostly in the USA and Canada may be needed up to about 30% of your time Requirements: IT, Data Security, and computer hardware/software Expert with deep knowledge of server-based, cloud-based as well as hybrid systems + Virtualized environments (Hyper V, VMware) + Windows and Linux-based hosts + Centralized storage sytems Python and/or Matlab programming skills are a key enabler. Able to work both independently and within a team. Proven ability to relate well with IT and Data Security Experts. Sales Support and implementation experience is desired.
Willingness to engage with scientists about research projects and implement these into code and results. Scientific writing and statistical experience are a plus. Excellent and personable communication skills via phone and or email are needed. Abstract thought and creative troubleshooting while assisting remotely is beneficial. Your ZEISS Recruiting Team: Lindsay Walker
best-in-class service to agents & business partners, and propelling the success of our employees. With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values: Adaptability & Continuous Improvement, Transparency & Trust, Honesty & Integrity, Teamwork & Collaboration, and Gratitude & Compassion. At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Since 2016, we have received numerous regional and national awards for our products, business, and
workplace culture. To name a few: Regional Top Workplace Award for 2016, 2017, 2020, 2021 & 2022. National Top Workplace Award for 2022 & 2023. Top Workplace in Compensation & Benefits, Leadership, & Finance Industry.
WINK 2019 Trailblazer Award. S&P Global Market Intelligence 2020 - 3rd Fastest Growing Life Insurance Company. Full Time or Part Time: Full Time Work Schedule: Shift starts between 8:30AM and 9:00AM ET Schedule Type: In-Office SILAC Insurance Company provides an extensive variety of benefits that includes: Medical, Dental, Vision, Health/Flexible Savings Account, 401(k) & ROTH, Pet Insurance, Parental Leave, Paid Time off, 10 Paid Holidays, Birthday Pay, Paid Volunteer Time,
Employee Assistance Program, and Tuition Reimbursement. Please inquire about more information about other benefits and perk offerings.
Responsibilities: As a Service Desk Support Specialist II, you will work directly with members of all departments at all levels of the business to provide technical assistance for workstation hardware and software issues. You will also handle escalated incidents that require advanced researching and troubleshooting. This role requires patience, empathy, and understanding in a fast-paced and evolving environment. Some administrative duties are intertwined in the role of a Service Desk Support Specialist II. These include maintaining and supporting workstation configurations, monitoring inventory levels, updating applications, and providing direct communication between the business and IT units for high-level incidents.
You will be required to participate in the Service Desk's weekly on-call rotation. This is a paid after-hours service to provide support to the business for critical incidents and outages. This role will function out of our Carmel, IN office, which is home to many of our executive team. Supporting them will be a priority for this position. As such, integrity and knowledge to support high-level business leaders with technology needs is a must.
Required Comp TIA A+ certified, or the ability to complete certification exam within 90 days of employment. 2 years hands-on corporate support experience with a 100+ user environment. Exceptional troubleshooting and research abilities Ability to communicate effectively to users without technical background. In-depth understanding and experience with MS Office Suite including Teams, Word, Excel, and Outlook. Solid organizational skills and the ability to multi-task and prioritize workloads. High level of integrity, trustworthiness, and confidence.
Strong written and oral communication skills At SILAC Insurance Company, our core values are not just a requirement, they are a standard by which we live. These values are incorporated every day, whether we are discussing ideas for new projects and procedures, finding a resolution for a customer's problem, or recruiting new talent. It is just one of the many things that make SILAC Insurance Company a Top Workplace. We celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products.
We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Job Posted by Applicant Pro
· Troubleshoot and maintain VPN connections as well as Remote access solutions for the clinic. · Assist with PC and thin client imaging and updates. · Assist with system backup processes. · Identify and resolve security threats and risks regarding computer and network access (Firewall).
· Repair, replace and troubleshoot computers, thin clients, printers, copiers, phones and other equipment. · Assist with help desk requests and maintain call log. · Document and maintain a log of all system changes. · Other duties as assigned. Qualifications for Success: · A+ certified or two years of experience with computer hardware. · Experience with Windows OS, Office365, and Internet Explorer. · Two
years of experience with IT support functions related to a wide variety of computer hardware, servers, and software, preferably in a healthcare environment. · Comp TIA A+ Certification, Comp TIA Network+Certification, Comp TIA Security+ Certification, MCSE or other related certifications or 5 years networking experience preferred.
· Bachelor's degree in computer science or related field preferred or 5+ year's equivalent experience. Job Posted by Applicant Pro