The EMR Systems Administrator works closely with all administrative and clinical directors on data input, quality, and use. Also provides training in the use of the system in the absence of other " Train-the-Trainer" staff. They are responsible for the EMR Data Warehouse used for data analysis and reporting.
The EMR Systems Administrator is the primary liaison between the EMR vendor and the organization and ensures all EMR Help Desk requests are prioritized and resolved. Essential Functions: Monitors federal, state, and contractual obligations pertaining to EMR use and reporting obligations, and coordinates system and organizational engagement to assure compliance related to
the EMR. Examines clinical processes to ensure system adequacy and appropriateness. Administrates the EMR by maintaining code and reference tables, administrative processes, data usage and system use to assure clinical and business process alignment.
Ensures organizational policies and procedures, contractual and legal obligations are met in the use of the EMR. Monitors the use of the system to identify security concerns, inappropriate access to client records, and works with Information Technology (IT), People & Culture (P&C), and external provider agencies to disable user accounts at the point of employee termination. Participates in the Quality Improvement Team to provide data and
continuous quality improvement of systems and processes. Supports Life Ways' accreditation, internal and regulatory auditing, and external quality review processes.
Chairs internal (Life Ways) and external (provider agencies) Data Integrity Groups (DIG) for the organization to consider EMR system use, security, privacy, data integrity, training and improvement needs. These may require travel and generally occur in Jackson and Hillsdale counties but travel within the State of Michigan may be necessary. Ensures provision of Help Desk support for customers requiring assistance with the Life Ways EMR. Responds to requests for technical assistance by phone, email, in person, and/or using a Help Desk work order management system in a timely manner.
Assigns Help Desk work orders to appropriate subject matter experts and facilitates timely resolution to meet the customer need Resolution of technical issues generally occurs at Life Ways sites in Jackson and Hillsdale counties but travel within the State of Michigan may be necessary. Maintains EMR project slate to track substantial efforts (e. g. system redesign, data warehouse changes, reports, coordination of changes with the EMR vendor, etc. ). Ensures provision and appropriateness of ad hoc reports and data for executive, human resources, contractual, and clinical decision making.
Supports and maintains the Life Ways EMR Data Warehouse, and all necessary processes to extract, transform and load information into useable query tables. Establishes permissions to the Life Ways EMR Data Warehouse and provides training for external users accessing the data directly using read-only tools. Works with the Health Information Portability and Accountability Act (HIPAA), Privacy and Security Officers to establish organizational policy, process, and review procedures. Establishes EMR system permissions at the appropriate level of need for internal and external users, and continually monitors access to assure use is within expected guidelines.
Maintains user accounts including creation, deletion, permissions, and password resets. Supports the Life Ways mission through interactions with providers, staff, and the community. Maintains regular and predictable attendance. Required Education/Certification/Licensure: Bachelor's degree from a regionally accredited university in health information management, computer science, information technology, information management, business or related field, or any combination of skills and experiences equal to this level of education Preferred Education/Certification/Licensure: Certifications in database administration, programming, or other technologies.
(e. g. Comp TIA+, Cisco, ISACA, Microsoft, etc. ). Project Management Certification.
