with outsourced leadership to ensure that our Global Service Partners (GSP) are motivated and receive proper direction to achieve top performance against quality, operational efficiency and adherence to policy, procedure and defined customer process, delivering a seamless customer experience.
This role is based remote or any internal Cigna home sites. The successful candidate will be an integral partner in managing our Global Service Partner Site(s) operations, while driving key initiatives and representing the Cigna brand and culture. The candidate will draw from previous work experience in contact center management, Cigna subject matter expertise and vendor management to ensure operations
are run consistently and positively impacting the customer/provider experience. Responsibilities Strategic oversight of vendors and governance of the quality of their delivery to the enterprise.
Develop, nurture and deliver collaborative partnerships with vendors, operations teams, project control teams, and other internal teams. In-depth knowledge of Medical Provider & Customer systems & Processes. Understand, communicate and manage SLAs (production and non-production). Drive SLAs to ensure alignment with strategic delivery goals. Partner with operations to anticipate and plan ahead for key business initiatives. Identify, prioritize and resolve key process issues. Act as escalation
POC for internal and external stakeholders. Proactive communication at the Executive level to create transparency and the identification of risk, impacts and mitigation.
Provide trending, analysis and resolution of issues impacting system performance and business continuity. Execute and facilitate Weekly and Monthly Partner Reviews with strategic and material vendors. Delivery of prescribed customer and provider experience. Create innovative plans with SO leadership and partners to drive and achieve all contract KPI/CPI such as Resolution Rate/Quality and call delivery targets through the integrated model. Effectively communicate the Cigna vision and help create and drive a culture that's aligned with Cigna's brand Manage 24x7 partner contact center operations on site, in region Qualifications BA or BS in Business preferred 5+ years of Contact Center Operations Management and/or Vendor Management experience in a dynamic customer care environment required 5+ years managing teams in a Customer Service and/or Contact Center environment demonstrating great people skills and strong leadership experience required Experience in staff management and Vendor Management preferred Experience managing vendor relationships and a budget management role preferred Flexibility to execute on heavy call volume in a fast-pace setting Working knowledge of contact center technologies - keeps current with emerging changes in contact center industry and technologies Excellent communication skills in the spoken and written word.
Strong team building and talent management skills. Proven track record in motivating team members to achieve goals. Proven ability in matrix management. Demonstrated effectiveness working in a highly matrixed organization Proficiency in Excel, Power Point, Word and Outlook General understanding of destination country labor laws and local nuances needed to support excellent contact center performance Knowledge of Medicare regulations for Part C plans Business Travel 15-20% including International If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, interaction, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, interactionual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: xyz X@ for support. Do not email xyz X@ for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Propper Asset Management is looking for a Maintenance Technician to undertake the responsibility to preserve the good condition and functionality of our owned and managed apartment complex. Propper is looking for a thorough professional with a practical mind and attention to detail.
The ideal candidate will be able to work both autonomously and with specific guidance as part of a team and have experience using online maintenance tools such as Yardi and other maintenance tools to improve efficiency. The goals of our maintenance team members are to provide an exceptional resident experience, maintain buildings and improve the aesthetics and functionality of the common areas and amenities.
RESPONSIBILITIES: Perform manual repairs and general maintenance as necessary (fix locks, replace windows, patch walls, replace / repair fixtures, etc. ) Conduct general upkeep procedures (e.
g. landscaping) and other tasks as assigned (painting, carpentry etc. ) Perform general maintenance of electrical systems Maintain heating and plumbing systems to ensure functionality Complete work orders and make ready tasks as assigned Respond to emergency maintenance assignments when on-call Inspect alarm systems (fire, protection) and schedule repairs when needed, maintain records of self-performed inspections. Maintain pools, hot tubs, and spas. Test and maintain records or water quality and
chemistry, per local and State code. Maintain refuse systems and removal of trash.
Follow procedures for purchasing and expense reporting. Special projects and other duties as assigned by management Skills: Proven experience as an apartment maintenance technician Excellent customer service and communication skills Basic understanding of electrical, hydraulic, HVAC, plumbing, aquatic and other systems Knowledge of general maintenance processes and methods Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills Certified Maintenance and Reliability Professional (CMRP) is desired Working knowledge of Yardi a plus REQUIREMENTS: At least 3 years' experience in multifamily property maintenance, related filed, or similar responsibility.
Have reliable transportation Be able to respond onsite to emergency calls within one hour We are an Equal Opportunity Employer Job Type: Full-time Pay: Position Salary will be established with consideration of - Education, Certifications, and Experience Compensation range base salary starts $20 - $24 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Paid time off Schedule: Salary Position Monday thru Saturday availability (weekend flexibility as required primarily scheduled in advanced) Must have a valid driver's license, dependable transportation, and automobile insurance as required by the State of Missouri.
Travel is primarily local during the business day. Physical Demands: While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear, walk, and use hands to feel or operate objects, tools, or controls. The employee is regularly required to sit, climb or balance, stoop, kneel, crouch, or crawl. Must be able to lift office furniture and heavy objects up to 40 lbs. use cleaning detergents and be able to work under varying temperature conditions.
and multifamily residential complex. WHAT WE ARE LOOKING FOR: Propper Asset Management is looking for a Maintenance Technician to undertake the responsibility to preserve the good condition and functionality of our owned and managed mixed-use development. Propper is looking for a thorough professional with a practical mind and attention to detail.
The ideal candidate will be able to work both autonomously and with specific guidance as part of a team and have experience using online maintenance tools such as Yardi and other maintenance tools to improve efficiencies. The goals of our maintenance team members are to provide an exceptional resident experience, maintain buildings and improve
the aesthetics and functionality of the common areas and amenities. RESPONSIBILITIES: Perform manual repairs and general maintenance as necessary (fix locks, replace windows, patch walls, replace / repair fixtures, etc.
) Conduct general upkeep procedures (e. g. landscaping) and other tasks as assigned (painting, carpentry etc. ) Perform general maintenance of electrical systems Maintain heating and plumbing systems to ensure functionality Complete work orders and make ready tasks as assigned Respond to emergency maintenance assignments when on-call Inspect alarm systems (fire, protection) and schedule repairs when needed, maintain records of self-performed inspections. Maintain pools,
hot tubs, and spas. Test and maintain records or water quality and chemistry, per local and State code.
Maintain refuse systems and removal of trash. Follow procedures for purchasing and expense reporting. Special projects and other duties as assigned by management Skills: Proven experience as an apartment maintenance technician Excellent customer service and communication skills Basic understanding of electrical, hydraulic, HVAC, plumbing, aquatic and other systems Knowledge of general maintenance processes and methods Working knowledge of tools, common appliances, and devices Manual dexterity and problem-solving skills Certified Maintenance and Reliability Professional (CMRP) is desired Working knowledge of Yardi a plus REQUIREMENTS: 1-2 years' experience in multifamily property maintenance, hospitality maintenance, or similar responsibility.
Be able to respond onsite to emergency calls within one hour when scheduled on-call Must have a valid driver's license, dependable transportation, and automobile insurance as required by the State of Missouri. Travel is primarily local during the business day. Physical Demands: While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear, walk, and use hands to feel or operate objects, tools, or controls.
The employee is regularly required to sit, climb or balance, stoop, kneel, crouch, or crawl. Must be able to lift office furniture and heavy objects up to 40 lbs. use cleaning detergents and be able to work under varying temperature conditions. We are an Equal Opportunity Employer Job Type: Full-time Pay: Position hourly rate will be established with consideration of - Education, Certifications, and Experience Benefits: 401(k) Dental insurance Health insurance Vision insurance Paid time off Schedule: Monday thru Saturday availability (weekend flexibility as required primarily scheduled in advanced)
the world! We are an operation offering growth and training opportunities to individuals looking for a change of pace from the big manufacturing facilities. So, what makes us stand out from others? We are smaller in size, so we have a tight knit group of employees - it's like family!
Employees start out with paid time off - no waiting period to take time off! We offer a highly competitive benefits package with coverage starting the first of the month following your hire date - benefit coverage starts almost immediately! Our pay rates are highly competitive - we pay more for experience and high performers! We are a medical manufacturer - all our production and packaging lines are climate
controlled! We work hard but don't require employees to work 6-7 days a week - we promote a healthy work/life balance! We are currently seeking a Day Shift Maintenance Technician Qualified candidates will possess strong electrical and mechanica l skills to s up port medical manufacturing operations in Seymour , IN.
The successful candidate will support all plant Electrical and mechanical Systems by pro v iding technical e x pertise and ma i ntenance support to ensure ma x imum uptime. Active l y support the Manufacturing organization through troub l eshooting , prob l em identifi cation and resolution. Depending on the complexity and urgency of the iss ue th is acti v ity may be direct
h a nd s-on trouble s hooting together w ith superv i s in g contractors in a 24/7 manufactur i ng Ensure pr eve ntative and predictive maintenance systems are in place and that ta s ks and required repair actions are properly prioritized and comp l eted to assure maximum system reliability in a cost -effective manner.
Maintain and enhance existing systems by increasing functiona li ty and reliability of t hese systems to improve items such as decreased setup time , simpli fied machine operation, ease of troub l eshooting. Perform i n hou se calibrat ions of process instructions and comple te documentation required to meet c GMP requirements. Key Success Factors: Desire and ability to participate in a collaborative team-based environment to support accomplishment of company goa l s while remain ing focused on indi vi dual goals and the contribution of the Maintenance Department.
Wo r king know l edge of e l ectrical sy stems , and HVAC Must be curre n t with th is te chno logy and capab l e of t rouble shoot i ng and repair. Working know led ge of industr i a l process control equipment including PC based HMI systems used in the Seymour facility. Working know ledg e of industria l facility infra str u c ture - compressors, recirculating water systems, conveying systems, fire safety systems, Fami li ar with NEMA and IEC Excellent decision making and problem-solving sk ill s that allow individual success i n a very results -oriented Exce ll ent co mmuni cations & influencing ski lls in an environment of multiple disciplines and varying skills requirements.
Organizational abi lit y to s imultaneously manage multiple activities in a fast - paced dynamic environment. Ability to communicate activities (bot h wins and losses) effective l y at all organizat i ona l le Demonstrated comm itment and abili ty to motivate others. Desire and ability for continued professional growth within PD Pharmatech through technical, business, and behavioral accomplishment.
Able to administer Computer Maintenance Management System (CMMS) software including generating, closing, and recording work orders to meet c GMP Job Requirements Attributes/Skills Required/Sought: Demonstrated ab ilit y to build relationships and team within a ll l evels in the organization. Act i on oriented, quick learn er , self-directed. Demonstrates initiative, ownership, and accountab il ity. Strong organizat ion a l Good written & verba l communication/presentation ski Analytical, problem so l ver with strong troubleshooting skills.
Read and Int erpret Electrical and Hydraulic drawings/blue prints. Strong written and verba l communication skills, good interfacing skills. Must be ab le to perform vigorous physical activity including climbing and wa lki ng the plant Experience/Education: Minimum 2 to 5 years' relevant Experience supervising contractors. Experience identifying and executing equipment improvements. Strong background in a planned, proactive maintenance environment. Demonstrable ability to work independently as well as team oriented to achieve ma i nte n ance goals.
Benefits: Health, dental, vision, and life insurance effective the 1st day of the month following a new employees hire date. 401k match - 4% of 5% the employee contributes (100% on first 3%, 50% on next 2%) - immediate vesting! This position is eligible for the following time off yearly - 80 hours of vacation, 40 hours of sick, 16 hours of personal time - vacation and personal time are available upon hire! Uniforms, safety shoes and safety glasses are provided to employees by the company. Employees are eligible for paid holidays upon hire - 10 ANNUALLY!
other disciplines utilizing a patient/customer driven approach in a variety of Medical Surgical units. Must be highly energetic, flexible and motivated to support the success of Saint Louis University Hospital. Job Responsibilities and Requirements: POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA (% of time)Essential Functions: The following are essential job accountabilities and performance criteria: Position Accountabilities1) Performs comprehensive nursing backssment/reassessment.
Criteria A) Performs age-appropriate admission backssment or transfer backssment. Obtains input from family/guardian when appropriate. B) Accurately and completely documents findings. C) Performs backssment
of post-op / post-invasive procedure patients. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization.
E) Provides patient reassessment documenting pertinent observations according to the patient plan of care, changes in condition, status and /or diagnosis, response to care, procedures, etc. and standards of care.2) Establishes, coordinates and evaluates a plan of care based on analysis of backssment data, patient diagnosis, lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant. Criteria A) Identifies short and long term goals based on patient care needs. B) Formulates
nursing interventions to achieve desired patient outcome.
C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation.3) Provides and documents nursing interventions based on backssed patient needs, plan of care, and changes in patient status. Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients. B) Provides, coordinates and communicates patient care, including accurate Handoff Communication Reports i. e. Bedside shift report, ticket to ride, SBAR, daily huddles, Patient Care Conferences, etc. C) Administers and documents medications accurately according to policies and procedures.
D) Monitors, maintains and documents accurate IV fluids, blood, blood products and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family. G) Restraint Care1. Initiates/evaluates alternatives to restraint prior to application.2. Applies restraints consistent with the approved procedure.3. Monitors and backsses patient’s response throughout the restraint period at the appropriate intervals.4. Provides specified patient care (toileting, skin care, hydration, feeding, etc.
) on a timely basis.5. Provides consultation for peers to determine alternatives to restraints and 1:1 observation.6. Documents restraint use and associated care thoroughly. H) Provides patient/family education and discharge planning per documentation guidelines and protocol. I) Pain Management1. backss patient for presence of pain on admission and during backssments/reassessments.2. Incorporates patient’s cultural/spiritual beliefs regarding pain into pain management plan.3. Implement pain management techniques. Focus on prevention rather than treatment.4.
Include patient and/or family members in developing a pain management plan.5. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. J) Abuse backssment1. Is aware of abuse recognition criteria and incorporates it into backssments.2. Reports signs of possible abuse/neglect to the physician, Risk Management and Social Work.3. Takes appropriate action to support patient safety when signs of abuse are noted. K) Clarifies all physician orders as warranted. L) Transcribes and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record.
M) Assists physician with procedures/ treatments as requested or delegates to Care Partner as appropriate. N) Documents “Read back” for all telephone/verbal orders. O) Takes telephone/verbal orders only in emergency situations. P) Recognizes changes in patient’s condition and takes appropriate nursing actions. Q) Uses Chain of Command when indicated. R) Involves the family/guardian when providing care and in decision-making as appropriate. S) Recognizes risks for patient and takes appropriate action.
T) Completes and or incorporates use of Infection Control Bundles in daily care. U) Implements and or works with Care Partner to assure that all interventions related to Fall and Skin Injury Prevention are in place.1. Completes Fall and Skin Audits when indicated.4) Documents and or communicates nursing care and or changes in patient condition. Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient’s response to medications, treatments and procedures. B) Evaluates and documents effectiveness of patient / family education.
C) Evaluates plan of care and modifies as indicated in " A" above. D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution. F) Reports variation from care / treatment following the occurrence reporting policy and procedures.5) Specialized Care: Provides specialized care to patients at high risk for injury. Criteria A) Restraint Care1. Initiates/evaluates alternatives to restraint prior to application.2.
Applies restraints consistent with the approved procedure.3. Monitors and backsses patient’s response throughout the restraint period at the appropriate intervals.4. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) on a timely basis.5. Provides consultation for peers to determine alternatives to restraints and 1:1 observation.6. Documents restraint use and associated care thoroughly. B) Pain Management1. backss patient for presence of pain on admission and during backssments/reassessments. 2/16/092.
Incorporates patient’s cultural/spiritual beliefs regarding pain into pain management plan.3. Implement pain management techniques. Focus on prevention rather than treatment.4. Include patient and/or family members in developing a pain management plan.5. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. C) Abuse backssment1. Is aware of abuse recognition criteria and incorporates it into backssments.2. Reports signs of possible abuse/neglect to the physician, Risk Management and Social Work.3. Takes appropriate action to support patient safety when signs of abuse are noted.6) Demonstrates accountability for own professional practice.
Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care.1. Participates in learning experiences that increases professional competence. B) Demonstrates appropriate technical and cognitive skills for area of practice. C) Maintains currency in all hospital/unit information, communication, policies and procedures.1. Attends staff meetings/reviews minutes when absent.2. Participates in Committee(s), Shared Governance, Work Team(s), in a leadership and or in membership role.3.
Reviews Hospital / Nursing publications.4. Keeps up to date with policies and procedures.5. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information. Contributes to requests for feedback. D) Demonstrates ability to change and adapt to changing work demands.1. Responds positively to change.2. Provides assistance and support to peers, co-workers and other team members.3. Adapts positively to changes in unplanned work load and job demands.7) Ability to relate to coworkers in a professional and appropriate manner.
Criteria A) Orients and/or precepts new employees when required. B) Participates in and maintains a collaborative team approach toward work. C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team. D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner.
G) Responsible for the supervision and teaching of students/new staff nurses.8) Safety/Infection Control: Performs job in accordance with safety and infection control policies. Criteria A) Practices standard precautions and disposes of hazardous wastes per established guidelines. B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards.1. Maintains clutter free environment.2. Keeps personal conversations/background noise to a minimum.3. Adheres to dress code. C) Reports risk management concerns using e SRM.
D) Assumes responsibility for completing all annual mandatory requirements:1. Maintains current license and certifications2. Maintain up to date BLS3. Annual TB Screening and Influenza vaccination4. Annual Ethics Training (Initial Ethics, if new employee)5. Annual Safety Training6. Required Information Security course7. Required Abuse & Neglect course8. Annual Blood Borne Pathogens training (if required)9. Coursework as assigned for. Edu10. Annual competency11. Age/Population specific competency (if applicable)12. Orientation competency (if new hire)13. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure.9) Service: Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous, and respectful manner.
Criteria A) Demonstrates care and courtesy.1. Provides prompt, respectful, courteous service.2. Meets physical, spiritual, psychological and emotional needs of patients and families.3. Works with other members of the health care team to see that call lights are answered promptly.4. Apologizes for mix-up and delay. B) Communicates effectively and maintains confidentiality.1.
Listens to staff/patient / family concerns and addresses needs.2. Explains procedures and all education in a manner that staff/patient/family understand.3. Allows time for questions. C) Demonstrates competence and collaboration.1. Provides accurate handoff reports.2. Provides quality care in accordance to standards. 2/16/093. Shares knowledge with other departments to facilitate work flow and continuity. D) Provides cost effect services.1. Uses resources wisely.2. Recommends changes in practice that increases efficiency and minimizes waste. E) Ensures that customer satisfaction is maintained through the use of the “Principles and Commitments” of the hospital AIDET and “One Mission, One Spirit”.10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice.
Criteria A) Assist in developing and implementing nursing goals. B) Remains current with evidenced based practice initiatives. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution. D) Participates in the performance/process improvement process.1.
Assists in developing unit based Performance Improvement and action plans.2. Leads a performance improvement team when requested.3. Contributes to data collection.4. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted. G) Participates in occurrence reviews. H) Contributes to the maintenance/improvement of all nursing quality indicators.11) Age Appropriate Care: Provides age-appropriate care to: ____Infant ___Child ____Adolescent _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth and development necessary to provide services to the age of the patient served by the department.
B) Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Utilizes communication skills necessary to interpret age specific responses to service and interaction. D) Involves family or significant other in decision making related to services provided. E) Demonstrates ability to provide service needed for the age groups routinely served by the department assigned.12) Cost Effective Services Criteria A) Uses resources efficiently.
B) Recommends change in practice that increase efficiency and minimize waste. C) Documents chargeable supplies and equipment used to provide care. D) Prioritizes responsibilities and completes work on time. 2/16/09E) Utilizes non-clinical time in a constructive manner, i. pleting chart audits,Edu, mandatory education requirements. DISCLAIMER: Performs other related duties as assigned or requested. The above statements are intended to describe the general nature and level of work being performed. They are not to be construed, as an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
An individual working in their job classification must also perform specific tasks upon request by supervisor personnel. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center. Job Specifications MINIMUM EDUCATION: RN licensure in the State of Missouri WORKING CONDITIONS: May be exposed to the risk of blood borne diseases. Exposure to unpleasant elements (accidents, injuries, and illness). Subject to varying and unpredictable situations.
Handles emergency and crisis situations. Subject to irregular hours. PHYSICAL REQUIREMENTS: Occasional prolonged standing/walking. Occasionally lifts, positions, pushes and/or transfers patients. Occasional reaching, stooping, bending, kneeling, crouching. Employee___________________________________________Date____________Supervisor__________________________________________Date_____________Department Director __________________________________Date_____________Administration________________________________________Date_____________Practice Agreement For Nursing Staff Please read the below standards and expectations.
Standard (I understand that.)Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission. (Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures. Practicing excellent hand washing technique - Wash or gel my hands when going into and coming out of patient rooms and between glove use, especial when it relates to dressing changes, suctioning, etc.
Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy. Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk. Utilizing safe practices during crisis situations (i. e. codes) and transport to other departments, e. g. masks, 02 tanks. Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team.
Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Rounding with a purpose on each patient. Modeling practice excellence to new employees. Ensuring that licensure, certifications, and other mandatory requirements are completed within assigned deadlines. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc.
). Maintaining a neat , clean and organized work environment. Keeping the nursing station, bathroom, and break room neat and clean. Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return. If I see something out of order I will pick it up, fix it, or call to have it repaired. I will not assume that someone else will do it. Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand. Standard (I understand that.)Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive.
(People)Expectations (So I will.)Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health. Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs. Come to work with a positive attitude. Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary.
Be part of the solution not part of the problem. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). Follow up on patient concerns every time to the appropriate person. Respond promptly to patient requests. Always refer to physicians as Dr. ____. Make sure that my patients are checked at least every ___ 1 hour ___ 30 minutes ___ 15 minutes per clinical standard and as appropriate. Standard (I understand that. )Patients and their families are scared and vulnerable.
It is my responsibility to communicate through verbal and non-vernal means that I am here to help. (Service)Expectations (So I will.)Introduce myself to all my patients and family members. Take time to tell them what to expect and keep them informed. Answer lights promptly to meet a patient's needs and prevent patient falls. Respect the patient's privacy and modesty - close curtains, cover patient, reduce traffic in patient's room during procedures. Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family.
Be compassionate and empathetic to their concerns at all times. The intent of this agreement is not to provide a complete list of job responsibilities. Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times.
driven approach in a variety of Medical Surgical units.
Must be highly energetic, flexible and motivated to support the success of Saint Louis University Hospital. POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA (% of time)Essential Functions: The following are essential job accountabilities and performance criteria: Position Accountabilities1) Performs comprehensive nursing backssment/reassessment.
B) Accurately and completely documents findings. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization. E) Provides patient reassessment documenting pertinent observations according to the patient plan of care,
changes in condition, status and /or diagnosis, response to care, procedures, etc. and standards of care.2) Establishes, coordinates and evaluates a plan of care based on analysis of backssment data, patient diagnosis, lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant.
Criteria A) Identifies short and long term goals based on patient care needs. B) Formulates nursing interventions to achieve desired patient outcome. C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation.3) Provides and documents nursing interventions based on backssed patient needs, plan of care, and changes
in patient status. Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients.
B) Provides, coordinates and communicates patient care, including accurate Handoff Communication Reports i. e. Bedside shift report, ticket to ride, SBAR, daily huddles, Patient Care Conferences, etc. C) Administers and documents medications accurately according to policies and procedures. D) Monitors, maintains and documents accurate IV fluids, blood, blood products and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family.
Initiates/evaluates alternatives to restraint prior to application. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) Documents restraint use and associated care thoroughly. H) Provides patient/family education and discharge planning per documentation guidelines and protocol. Incorporates patient’s cultural/spiritual beliefs regarding pain into pain management plan. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. Reports signs of possible abuse/neglect to the physician, Risk Management and Social Work.
L) Transcribes and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record. M) Assists physician with procedures/ treatments as requested or delegates to Care Partner as appropriate. N) Documents “Read back” for all telephone/verbal orders. O) Takes telephone/verbal orders only in emergency situations. P) Recognizes changes in patient’s condition and takes appropriate nursing actions. R) Involves the family/guardian when providing care and in decision-making as appropriate.
S) Recognizes risks for patient and takes appropriate action. T) Completes and or incorporates use of Infection Control Bundles in daily care. U) Implements and or works with Care Partner to assure that all interventions related to Fall and Skin Injury Prevention are in place.4) Documents and or communicates nursing care and or changes in patient condition. Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient’s response to medications, treatments and procedures. B) Evaluates and documents effectiveness of patient / family education.
C) Evaluates plan of care and modifies as indicated in " A" above. D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution. F) Reports variation from care / treatment following the occurrence reporting policy and procedures.5) Specialized Care: Provides specialized care to patients at high risk for injury. Initiates/evaluates alternatives to restraint prior to application.
Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) Documents restraint use and associated care thoroughly. Incorporates patient’s cultural/spiritual beliefs regarding pain into pain management plan. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. Reports signs of possible abuse/neglect to the physician, Risk Management and Social Work. Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care.
C) Maintains currency in all hospital/unit information, communication, policies and procedures. Attends staff meetings/reviews minutes when absent. Reviews Hospital / Nursing publications. Keeps up to date with policies and procedures. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information. Provides assistance and support to peers, co-workers and other team members. C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team.
D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner. G) Responsible for the supervision and teaching of students/new staff nurses.8) Safety/Infection Control: Performs job in accordance with safety and infection control policies. B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards.
C) Reports risk management concerns using e SRM. Annual Ethics Training (Initial Ethics, if new employee)5. Annual Blood Borne Pathogens training (if required)9. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure. Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous, and respectful manner. Criteria A) Demonstrates care and courtesy. Meets physical, spiritual, psychological and emotional needs of patients and families. Works with other members of the health care team to see that call lights are answered promptly.
Listens to staff/patient / family concerns and addresses needs. Explains procedures and all education in a manner that staff/patient/family understand. Provides quality care in accordance to standards. E) Ensures that customer satisfaction is maintained through the use of the “Principles and Commitments” of the hospital AIDET and “One Mission, One Spirit”.10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice. Criteria A) Assist in developing and implementing nursing goals. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution.
D) Participates in the performance/process improvement process. Assists in developing unit based Performance Improvement and action plans. Leads a performance improvement team when requested. Contributes to data collection. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted.
H) Contributes to the maintenance/improvement of all nursing quality indicators.11) Age Appropriate Care: Provides age-appropriate care to: ____Infant ___Child ____Adolescent _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth and development necessary to provide services to the age of the patient served by the department. B) Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Documents chargeable supplies and equipment used to provide care. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center.
May be exposed to the risk of blood borne diseases. Employee___________________________________________Date____________Supervisor__________________________________________Date_____________Department Director __________________________________Date_____________Administration________________________________________Date_____________Practice Agreement For Nursing Staff Please read the below standards and expectations. Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission.
(Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures. Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy. Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk.
Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team. Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc. ). Keeping the nursing station, bathroom, and break room neat and clean. Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return.
Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand. Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive. (Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health. Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs.
Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). It is my responsibility to communicate through verbal and non-vernal means that I am here to help. (Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family.
Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times. Staff Signature __________________________________________ Print Name ___________________________________________ Date _______________Manager Signature _________________________________________ Print Name _________________________________________ Date ______________2/16/09 Licenses / Certifications: Basic Life Support Health Care Provider (BLS HCP) - American Heart Association (AHA), Basic Life Support Health Care Provider (BLS HCP) - American Heart Association (AHA), FUTURE - Basic Life Support Healthcare Provider (BLS HCP) within 90 days - American Heart Association (AHA), Registered Nurse (RN) - Missouri Division of Professional Registration, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Alabama Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Arizona State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Arkansas State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Colorado Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Delaware Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Florida Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Georgia Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Idaho Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Indiana State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Iowa Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Kansas State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Kentucky Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Louisiana State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Maine State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Maryland Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Mississippi Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Missouri State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Montana Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Nebraska Advanced Practice Registered Nurse Board, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - New Hampshire Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - New Jersey Board of Nursing {+ 17 more}Work Shift: Day Shift (United States of America)Job Type: Employee Department: Nursing Float Pool Scheduled Weekly Hours:36SSM Health is an equal opportunity employer.
SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, interaction, interactionual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. For more details: jobs-search.
org/architecture-construction_saint-louis-c437654/registered-nurse-day-shift-adults-unit-urgent-need-saint-louis_i1968919032
utilizing a patient/customer driven approach.
Job Responsibilities and Requirements: POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIAEssential Functions: The following are essential job accountabilities and performance criteria: 1) Performs comprehensive nursing backssment/reassessment.
Criteria A) Performs age-appropriate admission backssment or transfer backssment. Obtains input from family/guardian when appropriate. B) Accurately and completely documents findings. C) Performs backssment of post-op/post-invasive procedure patients. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization. E) Provides patient
reassessment documenting pertinent observations according to the patient plan of care, changes in condition, status and/or diagnosis, response to care, procedures, etc.
and standards of care. 2) Establishes, coordinates and evaluates a plan of care based on analysis of backssment data, patient diagnosis, lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant. Criteria A)Identifies short and long term goals based on patient care needs. B)Formulates nursing interventions to achieve desired patient outcome. C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation3)Provides and documents
nursing interventions based on backssed patient needs, plan of care, and changes in patient status.
Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients. B) Provides, coordinates and communicates patient care, including accurate Handoff Communication Reports. C) Administers and documents medications accurately according to policies and procedures. D) Monitors, maintains and documents accurate IV fluids and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family.
G) Provides patient/family education and discharge planning per documentation guidelines and protocol. H) Clarifies all physician orders as warranted. I) Acknowledges and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record. J) Assists physician with procedures/treatments as requested or delegates to Care Partner as appropriate. K) Documents " Readback" for all telephone/verbal orders. L) Takes telephone/verbal orders only in emergency situations. M) Recognizes changes in patient's condition and takes appropriate nursing actions.
N) Involves the family/guardian when providing care and in decision-making as appropriate. O) Recognizes risks for patient and takes appropriate action. P) Incorporates use of Infection Control practices in daily care. 4) Documents and or communicates nursing care and or changes in patient condition. Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient response to medications, treatments and procedures. B) Evaluates and documents effectiveness of patient/family education. C) Evaluates plan of care and modifies as indicated in " A" above.
D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution. F) Reports variation from care/treatment following the occurrence reporting policy and procedures. 5)Specialized Care: Provides specialized care to patients at high risk for injury. Criteria A) Restraint Care1. Initiates/evaluates alternatives to restraint prior to application2.
Applies restraints consistent with the approved procedure.3. Monitors and backsses patient's response throughout the restraint period at the appropriate intervals. 4. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) on a timely basis. 5. Provides consultation for peers to determine alternatives to restraints and 1:1 observation. 6. Documents restraint use and associated care thoroughly. B) Pain Management 1. backss patient for presence of pain on admission and during backssments/reassessments. 2. Incorporates patient's cultural/spiritual beliefs regarding pain into pain management plan.
3. Implement pain management techniques. Focus on prevention rather than treatment. 4. Include patient and/or family members in developing a pain management plan. 5. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. C) Abuse backssment 1. Is aware of abuse recognition criteria and incorporates it into backssments. 2. Reports signs of possible abuse/neglect to the Administrative Director of Behavioral Health, physician, Risk Management and Social Work. 3.
Takes appropriate action to support patient safety when signs of abuse are noted.6) Demonstrates accountability for own professional practice. Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care. 1. Participates in learning experiences that increases professional competence. B) Demonstrates appropriate technical and cognitive skills for area of practice. C) Maintains currency in all hospital/unit information, communication, policies and procedures. 1. Attends staff meetings/reviews minutes when absent 2.
Participates in Committee(s), Shared Governance, Work Team(s), in a leadership and or in membership role 3. Reviews Hospital/Nursing publications 4. Keeps up to date with policies and procedures 5. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information. Contributes to requests for feedback. D) Demonstrates ability to change and adapt to changing work demands 1. Responds positively to change 2. Provides assistance and support to peers, co-workers and other team members3. Adapts positively to changes in unplanned work load and job demands7) Ability to relate to coworkers in a professional and appropriate manner.
Criteria A) Orients and/or precepts new employees when required. B) Participates in and maintains a collaborative team approach toward work. C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team. D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner.
G) Responsible for the supervision and teaching of students/new staff nurses. 8) Safety/Infection Control: Performs job in accordance with safety and infection control policies. Criteria A) Practices standard precautions and disposes of hazardous wastes per established guidelines. B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards. 1. Maintains clutter free environment. 2. Follows hand hygiene procedures. 3. Utilizes Safe Patient Handling techniques and equipment. 4. Keeps personal conversations/background noise to a minimum.
5. Adheres to dress code. C) Reports risk management concerns using e SRM. D) Assumes responsibility for completing all annual mandatory requirements: 1. Maintains current license and certifications 2. Maintain up to date BLS and HI 3. Annual TB Screening and Influenza vaccination 4. Annual Ethics Training (Initial Ethics, if new employee) 5. Annual Safety Training 6. Required Information Security course7. Required Abuse & Neglect course 8. Annual Blood Borne Pathogens training (if required) 9. Coursework as assigned for. edu 10. Annual competency 11.
Age/Population specific competency (if applicable) 12. orientation competency (if new hire) 13. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure. 9) Service: Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous and respectful manner. Criteria A)Demonstrates care and courtesy1. Provides prompt, respectful, courteous service. 2. Meets physical, spiritual, psychological and emotional needs of patients and families. 3. Works with other members of the health care team to see that call lights are answered promptly.
4. Apologizes for mix-up and delay. B) Communicates effectively and maintains confidentiality 1. Listens to staff/patient/family concerns and addresses needs.2. Explains procedures and all education in a manner that staff/patient/family understand. 3. Allows time for questions. C) Demonstrates competence and collaboration 1. Provides accurate handoff reports. 2. Provides quality care in accordance to standards. 3. Shares knowledge with other departments to facilitate work flow and continuity. D) Provides cost effect services 1.
Uses resources wisely. 2. Recommends changes in practice that increases efficiency and minimizes waste. E) Ensures that customer satisfaction is maintained through the use of the " Principles and Commitments" of the hospital AIDET and " One Mission, One Spirit"10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice. Criteria A) Assist in developing and implementing nursing unit goals. B) Remains current with evidenced based practice initiatives. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution.
D) Participates in the performance/process improvement process. 1. Assists in developing unit based Performance Improvement and action plans. 2. Leads a performance improvement team when requested 3. Contributes to data collection 4. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted. G) Participates in occurrence reviews H) Contributes to the maintenance/improvement of all nursing quality indicators.
11) Age Appropriate Care: Provides age-appropriate care to: _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth & development necessary to provide services to the age of the patient served by the department. B)Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Utilizes communication skills necessary to interpret age specific responses to service and interaction. D) Involves family or significant other in decision making related to services provided.
E)Demonstrates ability to provide service needed for the age groups routinely served by the department assigned. 12) Cost Effective Services Criteria A) Uses resources efficiently. B) Recommends change in practice that increase efficiency and minimize waste. C) Documents chargeable supplies and equipment used to provide care. D) Prioritizes responsibilities and completes work on time. E) Utilizes non-clinical time in a constructive manner, i. pleting chart audits,edu, mandatory education requirements. DISCLAIMER: Performs other related duties as assigned or requested. Job Specifications MINIMUM EDUCATION: RN licensure in the State of Missouri WORKING CONDITIONS: May be exposed to the risk of blood borne diseases.
Exposure to unpleasant elements (accidents, injuries, and illness). Subject to varying and unpredictable situations. Handles emergency and crisis situations. Subject to irregular hours. PHYSICAL REQUIREMENTS: Occasional prolonged standing/walking. Occasionally lifts, positions, pushes and/or transfers patients. Occasional reaching, stooping, bending, kneeling, crouching. Employee___________________________________________Date____________ Supervisor__________________________________________Date_____________ Department Director __________________________________Date_____________ Administration________________________________________Date_____________ The above statements are intended to describe the general nature and level of work being performed.
They are not to be construed, as an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. An individual working in their job classification must also perform specific tasks upon request by supervisor personnel. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center.
Practice Agreement For Nursing Staff Please read the below standards and expectations. Standard (I understand that.)Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission. (Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures.
Practicing excellent hand washing technique - Wash or gel my hands when going into and coming out of patient rooms and between glove use, especial when it relates to dressing changes, suctioning, etc. Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy. Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk. Utilizing safe practices during crisis situations (i. e. codes) and transport to other departments, e.
g. masks, 02 tanks. Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team. Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Rounding with a purpose on each patient. Modeling practice excellence to new employees. Ensuring that licensure, certifications, and other mandatory requirements are completed within assigned deadlines. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc.
). Maintaining a neat , clean and organized work environment. Keeping the nursing station, bathroom, and break room neat and clean. Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return. If I see something out of order I will pick it up, fix it, or call to have it repaired. I will not assume that someone else will do it. Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand.
Standard (I understand that.)Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive. (People)Expectations (So I will.)Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health. Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs.
Come to work with a positive attitude. Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary. Be part of the solution not part of the problem. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). Follow up on patient concerns every time to the appropriate person. Respond promptly to patient requests. Always refer to physicians as Dr. ____. Make sure that my patients are checked at least every ___ 1 hour ___ 30 minutes ___ 15 minutes per clinical standard and as appropriate.
Standard (I understand that. )Patients and their families are scared and vulnerable. It is my responsibility to communicate through verbal and non-vernal means that I am here to help. (Service)Expectations (So I will.)Introduce myself to all my patients and family members. Take time to tell them what to expect and keep them informed. Answer lights promptly to meet a patient's needs and prevent patient falls. Respect the patient's privacy and modesty - close curtains, cover patient, reduce traffic in patient's room during procedures.
Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family. Be compassionate and empathetic to their concerns at all times. The intent of this agreement is not to provide a complete list of job responsibilities. Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times.
utilizing a patient/customer driven approach.
POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIAEssential Functions: The following are essential job accountabilities and performance criteria: 1) Performs comprehensive nursing backssment/reassessment.
B) Accurately and completely documents findings. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization. E) Provides patient reassessment documenting pertinent observations according to the patient plan of care, changes in condition, status and/or diagnosis, response to care, procedures, etc. and standards of care. 2) Establishes, coordinates and evaluates a plan of
care based on analysis of backssment data, patient diagnosis, lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant.
Criteria A)Identifies short and long term goals based on patient care needs. B)Formulates nursing interventions to achieve desired patient outcome. C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation3)Provides and documents nursing interventions based on backssed patient needs, plan of care, and changes in patient status. Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients. B) Provides, coordinates
and communicates patient care, including accurate Handoff Communication Reports.
C) Administers and documents medications accurately according to policies and procedures. D) Monitors, maintains and documents accurate IV fluids and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family. G) Provides patient/family education and discharge planning per documentation guidelines and protocol. I) Acknowledges and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record.
J) Assists physician with procedures/treatments as requested or delegates to Care Partner as appropriate. K) Documents " Readback" for all telephone/verbal orders. L) Takes telephone/verbal orders only in emergency situations. M) Recognizes changes in patient's condition and takes appropriate nursing actions. N) Involves the family/guardian when providing care and in decision-making as appropriate. O) Recognizes risks for patient and takes appropriate action. P) Incorporates use of Infection Control practices in daily care. 4) Documents and or communicates nursing care and or changes in patient condition.
Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient response to medications, treatments and procedures. B) Evaluates and documents effectiveness of patient/family education. C) Evaluates plan of care and modifies as indicated in " A" above. D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution.
F) Reports variation from care/treatment following the occurrence reporting policy and procedures. 5)Specialized Care: Provides specialized care to patients at high risk for injury. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) Documents restraint use and associated care thoroughly. Incorporates patient's cultural/spiritual beliefs regarding pain into pain management plan. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy.
Reports signs of possible abuse/neglect to the Administrative Director of Behavioral Health, physician, Risk Management and Social Work. Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care. C) Maintains currency in all hospital/unit information, communication, policies and procedures. Attends staff meetings/reviews minutes when absent 2. Reviews Hospital/Nursing publications 4. Keeps up to date with policies and procedures 5. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information.
Provides assistance and support to peers, co-workers and other team members3. C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team. D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner. G) Responsible for the supervision and teaching of students/new staff nurses.
8) Safety/Infection Control: Performs job in accordance with safety and infection control policies. B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards. Utilizes Safe Patient Handling techniques and equipment. C) Reports risk management concerns using e SRM. Annual TB Screening and Influenza vaccination 4. Annual Ethics Training (Initial Ethics, if new employee) 5. Annual Safety Training 6. Annual Blood Borne Pathogens training (if required) 9. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure.
Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous and respectful manner. Criteria A)Demonstrates care and courtesy1. Meets physical, spiritual, psychological and emotional needs of patients and families. Works with other members of the health care team to see that call lights are answered promptly. Listens to staff/patient/family concerns and addresses needs. Explains procedures and all education in a manner that staff/patient/family understand. Provides quality care in accordance to standards.
E) Ensures that customer satisfaction is maintained through the use of the " Principles and Commitments" of the hospital AIDET and " One Mission, One Spirit"10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice. Criteria A) Assist in developing and implementing nursing unit goals. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution.
D) Participates in the performance/process improvement process. Assists in developing unit based Performance Improvement and action plans. Leads a performance improvement team when requested 3. Contributes to data collection 4. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted. G) Participates in occurrence reviews H) Contributes to the maintenance/improvement of all nursing quality indicators. 11) Age Appropriate Care: Provides age-appropriate care to: _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth & development necessary to provide services to the age of the patient served by the department.
B)Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Documents chargeable supplies and equipment used to provide care. May be exposed to the risk of blood borne diseases. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center. Practice Agreement For Nursing Staff Please read the below standards and expectations.
Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission. (Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures. Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy.
Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk. Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team. Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc.
). Keeping the nursing station, bathroom, and break room neat and clean. Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return. Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand. Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive. (Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health.
Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs. Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). It is my responsibility to communicate through verbal and non-vernal means that I am here to help.
(Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family. Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times.
Staff Signature __________________________________________ Print Name ___________________________________________ Date _______________Manager Signature _________________________________________ Print Name _________________________________________ Date ______________2/16/09 Licenses / Certifications: Basic Life Support Health Care Provider (BLS HCP) - American Heart Association (AHA), Basic Life Support Health Care Provider (BLS HCP) - American Heart Association (AHA), FUTURE - Basic Life Support Healthcare Provider (BLS HCP) within 90 days - American Heart Association (AHA), Registered Nurse (RN) - Missouri Division of Professional Registration, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Alabama Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Arizona State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Arkansas State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Colorado Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Delaware Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Florida Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Georgia Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Idaho Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Indiana State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Iowa Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Kansas State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Kentucky Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Louisiana State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Maine State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Maryland Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Mississippi Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Missouri State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Montana Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Nebraska Advanced Practice Registered Nurse Board, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - New Hampshire Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - New Jersey Board of Nursing {+ 17 more}Work Shift: Night Shift (United States of America)Job Type: Employee Department:845100xyz X Nursing Administration Scheduled Weekly Hours:24SSM Health is an equal opportunity employer.
SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, interaction, interactionual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.
For more details: jobs-search. org/architecture-construction_saint-louis-c437654/rn-medical-unit-prn-saint-louis_i1968917706
ACCOUNTABILITIES AND PERFORMANCE CRITERIAEssential Functions: The following are essential job accountabilities and performance criteria: 1) Performs comprehensive nursing backssment/reassessment. B) Accurately and completely documents findings. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization.
E) Provides patient reassessment documenting pertinent observations according to the patient plan of care, changes in condition, status and/or diagnosis, response to care, procedures, etc. and standards of care. 2) Establishes, coordinates and evaluates a plan of care based on analysis of backssment data, patient diagnosis,
lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant. Criteria A)Identifies short and long term goals based on patient care needs.
B)Formulates nursing interventions to achieve desired patient outcome. C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation3)Provides and documents nursing interventions based on backssed patient needs, plan of care, and changes in patient status. Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients. B) Provides, coordinates and communicates patient care, including accurate Handoff
Communication Reports. C) Administers and documents medications accurately according to policies and procedures.
D) Monitors, maintains and documents accurate IV fluids and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family. G) Provides patient/family education and discharge planning per documentation guidelines and protocol. I) Acknowledges and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record. J) Assists physician with procedures/treatments as requested or delegates to Care Partner as appropriate.
K) Documents " Readback" for all telephone/verbal orders. L) Takes telephone/verbal orders only in emergency situations. M) Recognizes changes in patient's condition and takes appropriate nursing actions. N) Involves the family/guardian when providing care and in decision-making as appropriate. O) Recognizes risks for patient and takes appropriate action. P) Incorporates use of Infection Control practices in daily care. 4) Documents and or communicates nursing care and or changes in patient condition. Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient response to medications, treatments and procedures.
B) Evaluates and documents effectiveness of patient/family education. C) Evaluates plan of care and modifies as indicated in " A" above. D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution. F) Reports variation from care/treatment following the occurrence reporting policy and procedures.
5)Specialized Care: Provides specialized care to patients at high risk for injury. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) Documents restraint use and associated care thoroughly. Incorporates patient's cultural/spiritual beliefs regarding pain into pain management plan. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. Reports signs of possible abuse/neglect to the Administrative Director of Behavioral Health, physician, Risk Management and Social Work.
Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care. C) Maintains currency in all hospital/unit information, communication, policies and procedures. Attends staff meetings/reviews minutes when absent 2. Reviews Hospital/Nursing publications 4. Keeps up to date with policies and procedures 5. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information. Provides assistance and support to peers, co-workers and other team members3.
C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team. D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner. G) Responsible for the supervision and teaching of students/new staff nurses. 8) Safety/Infection Control: Performs job in accordance with safety and infection control policies.
B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards. Utilizes Safe Patient Handling techniques and equipment. C) Reports risk management concerns using e SRM. Annual TB Screening and Influenza vaccination 4. Annual Ethics Training (Initial Ethics, if new employee) 5. Annual Safety Training 6. Annual Blood Borne Pathogens training (if required) 9. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure. Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous and respectful manner.
Criteria A)Demonstrates care and courtesy1. Meets physical, spiritual, psychological and emotional needs of patients and families. Works with other members of the health care team to see that call lights are answered promptly. Listens to staff/patient/family concerns and addresses needs. Explains procedures and all education in a manner that staff/patient/family understand. Provides quality care in accordance to standards. E) Ensures that customer satisfaction is maintained through the use of the " Principles and Commitments" of the hospital AIDET and " One Mission, One Spirit"10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice.
Criteria A) Assist in developing and implementing nursing unit goals. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution. D) Participates in the performance/process improvement process.
Assists in developing unit based Performance Improvement and action plans. Leads a performance improvement team when requested 3. Contributes to data collection 4. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted. G) Participates in occurrence reviews H) Contributes to the maintenance/improvement of all nursing quality indicators. 11) Age Appropriate Care: Provides age-appropriate care to: _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth & development necessary to provide services to the age of the patient served by the department.
B)Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Documents chargeable supplies and equipment used to provide care. May be exposed to the risk of blood borne diseases. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center. Practice Agreement For Nursing Staff Please read the below standards and expectations. Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission.
(Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures. Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy.
Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk. Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team. Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc. ). Keeping the nursing station, bathroom, and break room neat and clean.
Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return. Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand. Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive. (Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health.
Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs. Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). It is my responsibility to communicate through verbal and non-vernal means that I am here to help. (Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family.
Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times. Staff Signature __________________________________________ Print Name ___________________________________________ Date _______________Manager Signature _________________________________________ Print Name _________________________________________ Date ______________2/16/09Licenses / Certifications: Registered Nurse (RN) - State of Work Location or Compact Multi-State License Work Shift: Night Shift (United States of America)Job Type: Employee Department:100100xyz X Prog - 6SScheduled Weekly Hours:36SSM Health is an equal opportunity employer.
SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, interaction, interactionual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.
For more details: jobs-search. org/architecture-construction_saint-louis-c437654/urgent-need-registered-nurse-adults-unit-night-shift-saint-louis_i1968918044
utilizing a patient/customer driven approach.
POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIAEssential Functions: The following are essential job accountabilities and performance criteria: 1) Performs comprehensive nursing backssment/reassessment.
B) Accurately and completely documents findings. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization. E) Provides patient reassessment documenting pertinent observations according to the patient plan of care, changes in condition, status and/or diagnosis, response to care, procedures, etc. and standards of care. 2) Establishes, coordinates and evaluates a plan of
care based on analysis of backssment data, patient diagnosis, lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant.
Criteria A)Identifies short and long term goals based on patient care needs. B)Formulates nursing interventions to achieve desired patient outcome. C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation3)Provides and documents nursing interventions based on backssed patient needs, plan of care, and changes in patient status. Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients. B) Provides, coordinates
and communicates patient care, including accurate Handoff Communication Reports.
C) Administers and documents medications accurately according to policies and procedures. D) Monitors, maintains and documents accurate IV fluids and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family. G) Provides patient/family education and discharge planning per documentation guidelines and protocol. I) Acknowledges and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record.
J) Assists physician with procedures/treatments as requested or delegates to Care Partner as appropriate. K) Documents " Readback" for all telephone/verbal orders. L) Takes telephone/verbal orders only in emergency situations. M) Recognizes changes in patient's condition and takes appropriate nursing actions. N) Involves the family/guardian when providing care and in decision-making as appropriate. O) Recognizes risks for patient and takes appropriate action. P) Incorporates use of Infection Control practices in daily care. 4) Documents and or communicates nursing care and or changes in patient condition.
Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient response to medications, treatments and procedures. B) Evaluates and documents effectiveness of patient/family education. C) Evaluates plan of care and modifies as indicated in " A" above. D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution.
F) Reports variation from care/treatment following the occurrence reporting policy and procedures. 5)Specialized Care: Provides specialized care to patients at high risk for injury. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) Documents restraint use and associated care thoroughly. Incorporates patient's cultural/spiritual beliefs regarding pain into pain management plan. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy.
Reports signs of possible abuse/neglect to the Administrative Director of Behavioral Health, physician, Risk Management and Social Work. Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care. C) Maintains currency in all hospital/unit information, communication, policies and procedures. Attends staff meetings/reviews minutes when absent 2. Reviews Hospital/Nursing publications 4. Keeps up to date with policies and procedures 5. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information.
Provides assistance and support to peers, co-workers and other team members3. C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team. D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner. G) Responsible for the supervision and teaching of students/new staff nurses.
8) Safety/Infection Control: Performs job in accordance with safety and infection control policies. B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards. Utilizes Safe Patient Handling techniques and equipment. C) Reports risk management concerns using e SRM. Annual TB Screening and Influenza vaccination 4. Annual Ethics Training (Initial Ethics, if new employee) 5. Annual Safety Training 6. Annual Blood Borne Pathogens training (if required) 9. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure.
Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous and respectful manner. Criteria A)Demonstrates care and courtesy1. Meets physical, spiritual, psychological and emotional needs of patients and families. Works with other members of the health care team to see that call lights are answered promptly. Listens to staff/patient/family concerns and addresses needs. Explains procedures and all education in a manner that staff/patient/family understand. Provides quality care in accordance to standards.
E) Ensures that customer satisfaction is maintained through the use of the " Principles and Commitments" of the hospital AIDET and " One Mission, One Spirit"10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice. Criteria A) Assist in developing and implementing nursing unit goals. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution.
D) Participates in the performance/process improvement process. Assists in developing unit based Performance Improvement and action plans. Leads a performance improvement team when requested 3. Contributes to data collection 4. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted. G) Participates in occurrence reviews H) Contributes to the maintenance/improvement of all nursing quality indicators. 11) Age Appropriate Care: Provides age-appropriate care to: _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth & development necessary to provide services to the age of the patient served by the department.
B)Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Documents chargeable supplies and equipment used to provide care. May be exposed to the risk of blood borne diseases. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center. Practice Agreement For Nursing Staff Please read the below standards and expectations.
Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission. (Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures. Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy.
Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk. Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team. Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc.
). Keeping the nursing station, bathroom, and break room neat and clean. Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return. Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand. Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive. (Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health.
Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs. Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). It is my responsibility to communicate through verbal and non-vernal means that I am here to help.
(Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family. Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times.
Staff Signature __________________________________________ Print Name ___________________________________________ Date _______________Manager Signature _________________________________________ Print Name _________________________________________ Date ______________2/16/09 Licenses / Certifications: Basic Life Support Health Care Provider (BLS HCP) - American Heart Association (AHA), Basic Life Support Health Care Provider (BLS HCP) - American Heart Association (AHA), FUTURE - Basic Life Support Healthcare Provider (BLS HCP) within 90 days - American Heart Association (AHA), Registered Nurse (RN) - Missouri Division of Professional Registration, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Alabama Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Arizona State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Arkansas State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Colorado Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Delaware Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Florida Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Georgia Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Idaho Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Indiana State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Iowa Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Kansas State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Kentucky Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Louisiana State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Maine State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Maryland Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Mississippi Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Missouri State Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Montana Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - Nebraska Advanced Practice Registered Nurse Board, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - New Hampshire Board of Nursing, Registered Nurse (RN) Nurse Licensure Compact (NLC) Multi-State - New Jersey Board of Nursing {+ 17 more}Work Shift: Night Shift (United States of America)Job Type: Employee Department:845100xyz X Nursing Administration Scheduled Weekly Hours:24SSM Health is an equal opportunity employer.
SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, interaction, interactionual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.
For more details: jobs-search. org/architecture-construction_saint-louis-c437654/medical-unit-registered-nurse-prn-saint-louis_i1968917708
utilizing a patient/customer driven approach.
Job Responsibilities and Requirements: POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIAEssential Functions: The following are essential job accountabilities and performance criteria: 1) Performs comprehensive nursing backssment/reassessment.
Criteria A) Performs age-appropriate admission backssment or transfer backssment. Obtains input from family/guardian when appropriate. B) Accurately and completely documents findings. C) Performs backssment of post-op/post-invasive procedure patients. D) backsses and documents education and discharge needs of patient and family on admission and throughout hospitalization. E) Provides patient
reassessment documenting pertinent observations according to the patient plan of care, changes in condition, status and/or diagnosis, response to care, procedures, etc.
and standards of care. 2) Establishes, coordinates and evaluates a plan of care based on analysis of backssment data, patient diagnosis, lab data, tests, procedures, physician orders, protocols and standards of care and other information as relevant. Criteria A)Identifies short and long term goals based on patient care needs. B)Formulates nursing interventions to achieve desired patient outcome. C) Incorporates disease specific evidenced based practice into nursing care plan and other documentation3)Provides and documents
nursing interventions based on backssed patient needs, plan of care, and changes in patient status.
Criteria A) Collaborates with appropriate health team members for coordination of daily plan of care for assigned patients. B) Provides, coordinates and communicates patient care, including accurate Handoff Communication Reports. C) Administers and documents medications accurately according to policies and procedures. D) Monitors, maintains and documents accurate IV fluids and parenteral nutrition according to policies and procedures. E) Completes referrals as indicated by backssment data. F) Requests consultation for special needs, equipment, or information for patient and/or family.
G) Provides patient/family education and discharge planning per documentation guidelines and protocol. H) Clarifies all physician orders as warranted. I) Acknowledges and implements physician orders in an accurate and timely manner as evidenced by documentation in the medical record. J) Assists physician with procedures/treatments as requested or delegates to Care Partner as appropriate. K) Documents " Readback" for all telephone/verbal orders. L) Takes telephone/verbal orders only in emergency situations. M) Recognizes changes in patient's condition and takes appropriate nursing actions.
N) Involves the family/guardian when providing care and in decision-making as appropriate. O) Recognizes risks for patient and takes appropriate action. P) Incorporates use of Infection Control practices in daily care. 4) Documents and or communicates nursing care and or changes in patient condition. Criteria A) Performs and documents ongoing evaluation of effectiveness of care based on backssment data, nursing interventions, patient response to medications, treatments and procedures. B) Evaluates and documents effectiveness of patient/family education. C) Evaluates plan of care and modifies as indicated in " A" above.
D) Recognizes significant changes in patient's clinical parameters and reports immediately to physician and others as indicated. E) Identifies problems, gathers pertinent data, suggests solutions, communicates using appropriate lines of authority, and works toward problem resolution. F) Reports variation from care/treatment following the occurrence reporting policy and procedures. 5)Specialized Care: Provides specialized care to patients at high risk for injury. Criteria A) Restraint Care1. Initiates/evaluates alternatives to restraint prior to application2.
Applies restraints consistent with the approved procedure.3. Monitors and backsses patient's response throughout the restraint period at the appropriate intervals. 4. Provides specified patient care (toileting, skin care, hydration, feeding, etc. ) on a timely basis. 5. Provides consultation for peers to determine alternatives to restraints and 1:1 observation. 6. Documents restraint use and associated care thoroughly. B) Pain Management 1. backss patient for presence of pain on admission and during backssments/reassessments. 2. Incorporates patient's cultural/spiritual beliefs regarding pain into pain management plan.
3. Implement pain management techniques. Focus on prevention rather than treatment. 4. Include patient and/or family members in developing a pain management plan. 5. Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy. C) Abuse backssment 1. Is aware of abuse recognition criteria and incorporates it into backssments. 2. Reports signs of possible abuse/neglect to the Administrative Director of Behavioral Health, physician, Risk Management and Social Work. 3.
Takes appropriate action to support patient safety when signs of abuse are noted.6) Demonstrates accountability for own professional practice. Criteria A) Adheres to all quality and performance standards, policies, procedures, protocols when implementing clinical and technical aspects of care. 1. Participates in learning experiences that increases professional competence. B) Demonstrates appropriate technical and cognitive skills for area of practice. C) Maintains currency in all hospital/unit information, communication, policies and procedures. 1. Attends staff meetings/reviews minutes when absent 2.
Participates in Committee(s), Shared Governance, Work Team(s), in a leadership and or in membership role 3. Reviews Hospital/Nursing publications 4. Keeps up to date with policies and procedures 5. Participates and or keeps up to date with Shared Governance and Unit Based Practice Council activities and information. Contributes to requests for feedback. D) Demonstrates ability to change and adapt to changing work demands 1. Responds positively to change 2. Provides assistance and support to peers, co-workers and other team members3. Adapts positively to changes in unplanned work load and job demands7) Ability to relate to coworkers in a professional and appropriate manner.
Criteria A) Orients and/or precepts new employees when required. B) Participates in and maintains a collaborative team approach toward work. C) Functions as a resource person to co-workers, patients/families, medical staff and other members of the health care team. D) Effectively assumes and delegates care and other activities to the appropriate team member. E) Redirects clinical staff when the medical plan of care is altered. F) Communicates the plan of care to be followed on each individual patient in a precise and professional manner.
G) Responsible for the supervision and teaching of students/new staff nurses. 8) Safety/Infection Control: Performs job in accordance with safety and infection control policies. Criteria A) Practices standard precautions and disposes of hazardous wastes per established guidelines. B) Maintains a safe, clean, comfortable, and therapeutic environment for patients/families/employees in accordance to hospital standards. 1. Maintains clutter free environment. 2. Follows hand hygiene procedures. 3. Utilizes Safe Patient Handling techniques and equipment. 4. Keeps personal conversations/background noise to a minimum.
5. Adheres to dress code. C) Reports risk management concerns using e SRM. D) Assumes responsibility for completing all annual mandatory requirements: 1. Maintains current license and certifications 2. Maintain up to date BLS and HI 3. Annual TB Screening and Influenza vaccination 4. Annual Ethics Training (Initial Ethics, if new employee) 5. Annual Safety Training 6. Required Information Security course7. Required Abuse & Neglect course 8. Annual Blood Borne Pathogens training (if required) 9. Coursework as assigned for. edu 10. Annual competency 11.
Age/Population specific competency (if applicable) 12. orientation competency (if new hire) 13. Service Specific E) Reports variations from care/treatment following the occurrence reporting policy and procedure. 9) Service: Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous and respectful manner. Criteria A)Demonstrates care and courtesy1. Provides prompt, respectful, courteous service. 2. Meets physical, spiritual, psychological and emotional needs of patients and families. 3. Works with other members of the health care team to see that call lights are answered promptly.
4. Apologizes for mix-up and delay. B) Communicates effectively and maintains confidentiality 1. Listens to staff/patient/family concerns and addresses needs.2. Explains procedures and all education in a manner that staff/patient/family understand. 3. Allows time for questions. C) Demonstrates competence and collaboration 1. Provides accurate handoff reports. 2. Provides quality care in accordance to standards. 3. Shares knowledge with other departments to facilitate work flow and continuity. D) Provides cost effect services 1.
Uses resources wisely. 2. Recommends changes in practice that increases efficiency and minimizes waste. E) Ensures that customer satisfaction is maintained through the use of the " Principles and Commitments" of the hospital AIDET and " One Mission, One Spirit"10) Incorporates Performance Improvement and Evidenced Based Practice into individual professional practice. Criteria A) Assist in developing and implementing nursing unit goals. B) Remains current with evidenced based practice initiatives. C) Identifies opportunities for improvement, participates in data collection when requested, suggests solutions, communicates using appropriate lines of authority and works toward problem resolution.
D) Participates in the performance/process improvement process. 1. Assists in developing unit based Performance Improvement and action plans. 2. Leads a performance improvement team when requested 3. Contributes to data collection 4. Participates in evaluation of Performance Improvement results. E) Participates in nursing research activities. F) Participates in Departmental and Hospital Performance Improvement activities when warranted. G) Participates in occurrence reviews H) Contributes to the maintenance/improvement of all nursing quality indicators.
11) Age Appropriate Care: Provides age-appropriate care to: _____Adult _____Geriatric Criteria A) Demonstrates knowledge and skills of normal growth & development necessary to provide services to the age of the patient served by the department. B)Demonstrates ability to backss and interpret age specific data to identify patient needs. C) Utilizes communication skills necessary to interpret age specific responses to service and interaction. D) Involves family or significant other in decision making related to services provided.
E)Demonstrates ability to provide service needed for the age groups routinely served by the department assigned. 12) Cost Effective Services Criteria A) Uses resources efficiently. B) Recommends change in practice that increase efficiency and minimize waste. C) Documents chargeable supplies and equipment used to provide care. D) Prioritizes responsibilities and completes work on time. E) Utilizes non-clinical time in a constructive manner, i. pleting chart audits,edu, mandatory education requirements. DISCLAIMER: Performs other related duties as assigned or requested. Job Specifications MINIMUM EDUCATION: RN licensure in the State of Missouri WORKING CONDITIONS: May be exposed to the risk of blood borne diseases.
Exposure to unpleasant elements (accidents, injuries, and illness). Subject to varying and unpredictable situations. Handles emergency and crisis situations. Subject to irregular hours. PHYSICAL REQUIREMENTS: Occasional prolonged standing/walking. Occasionally lifts, positions, pushes and/or transfers patients. Occasional reaching, stooping, bending, kneeling, crouching. Employee___________________________________________Date____________ Supervisor__________________________________________Date_____________ Department Director __________________________________Date_____________ Administration________________________________________Date_____________ The above statements are intended to describe the general nature and level of work being performed.
They are not to be construed, as an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. An individual working in their job classification must also perform specific tasks upon request by supervisor personnel. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of the medical center.
Practice Agreement For Nursing Staff Please read the below standards and expectations. Standard (I understand that.)Our patients deserve care that sets the standard for excellence and meets the needs of each and every patient whose care is our primary purpose and mission. (Quality)Expectations (So I will.)Achieve Excellence in Infection Control By: Isolating per policy Consistently adhering to proper infection control practices and I will educate patients and visitors of the same. Taking responsibility to read, learn, follow, enforce and remain up to date on Saint Louis University Hospital policies and procedures.
Practicing excellent hand washing technique - Wash or gel my hands when going into and coming out of patient rooms and between glove use, especial when it relates to dressing changes, suctioning, etc. Change dressings when they need to be changed now rather than later and maintain all invasive lines as directed by policy. Vaccinate per policy. Notify my supervisor if I see anyone or anything that puts my patient at risk. Utilizing safe practices during crisis situations (i. e. codes) and transport to other departments, e.
g. masks, 02 tanks. Achieve Excellence in Nursing Practice By: Contributing in a positive way to the functioning of the patient care team. Taking an active role in practice development through participation in unit based and hospital committees. Ensuring that documentation of patient care is consistently thorough and legible. Rounding with a purpose on each patient. Modeling practice excellence to new employees. Ensuring that licensure, certifications, and other mandatory requirements are completed within assigned deadlines. Own and Respect My Environment By: Maintaining proper care of and treat all equipment with respect (clean up after using the microwave, not hit the walls with beds etc.
). Maintaining a neat , clean and organized work environment. Keeping the nursing station, bathroom, and break room neat and clean. Leaving my patent's room in good order, with supplies in place, and ready for the next shift and my work area in the same condition as I would like to see when I return. If I see something out of order I will pick it up, fix it, or call to have it repaired. I will not assume that someone else will do it. Giving hand-off report to another nurse before I leave the unit with another patient or for any other errand.
Standard (I understand that.)Treating my colleagues, our patients, visitors, and business partners with respect and dignity is necessary to create an environment where excellence in caring and nursing practice can thrive. (People)Expectations (So I will.)Show empathy to every patient and communicate my commitment to assist in their comfort, safety, and restoration to health. Demonstrate my respect to my colleagues and co-condition and concerns, mentoring new employees, resolving conflicts constructively, and proactively scheduling shifts to meet unit needs.
Come to work with a positive attitude. Offer constructive criticism to co-workers when addressing concerns, praising in public and criticizing in private when necessary. Be part of the solution not part of the problem. Not complain to or complain in front of my patients/families and staff (i. e. too busy or short staffed, no lunch). Follow up on patient concerns every time to the appropriate person. Respond promptly to patient requests. Always refer to physicians as Dr. ____. Make sure that my patients are checked at least every ___ 1 hour ___ 30 minutes ___ 15 minutes per clinical standard and as appropriate.
Standard (I understand that. )Patients and their families are scared and vulnerable. It is my responsibility to communicate through verbal and non-vernal means that I am here to help. (Service)Expectations (So I will.)Introduce myself to all my patients and family members. Take time to tell them what to expect and keep them informed. Answer lights promptly to meet a patient's needs and prevent patient falls. Respect the patient's privacy and modesty - close curtains, cover patient, reduce traffic in patient's room during procedures.
Explain all procedures, test, medications and monitoring equipment, etc to each patient and discuss plan of care for the day/shift with patient and family. Be compassionate and empathetic to their concerns at all times. The intent of this agreement is not to provide a complete list of job responsibilities. Its intent rather is to be a positive statement of concrete actions which will ensure that nursing practice at Saint Louis University Hospital sets the benchmark for excellence in service, quality, and people. As a member of the nursing staff at Saint Louis University Hospital, I understand that on behalf of my hospital, our patients and my co-workers I will conduct myself according to this agreement at all times.
