becoming a part of a diverse group of remarkable professionals. We hire the best and take care of our people like family. Our work style is collaborative, open, and welcoming of new ideas. Our employees enjoy a company culture that fosters teamwork as well as individual initiative and rewards success.
ROLE AND RESPONSIBILITIES The Sales Representative is responsible for sales and customer service support by identifying needs, qualifying leads, and determining the best value solution that meets the technical requirements. The Sales Representative will identify leads, educate prospects on products through calls, trainings, presentations, and provide existing customers with exceptional support.
The Sales Representative responsibilities include, but may not be limited to, Contribute to and support the vision, mission, and guiding principles of the company.
Professionally represent ACP in support of service offerings and products to customers. Daily interaction with customers through phone and email correspondence in supporting delivery of product to customer. Strong mechanical aptitude, ability to read drawings and prints and communicate technical aspects of products and systems to customers. Applies strong knowledge of ACP capabilities and product technical details to match the needs of customers. Effectively communicate with the engineering department to provide technical solutions
for customer requirements. Provide sales and customer service support by answering client questions about credit terms, products, pricing, shipping, cost, and availability.
Manage creation and presentation of quotations for opportunities as they are identified. Oversee and manage customer accounts by providing best technical and value solutions Qualify leads including timing, cost, and technical requirements. Contact new and existing customers to discuss their needs and explain how specific products and service can meet these needs. Utilize Global Shop Solutions ERP system to add customer information, notes, and schedule follow-up tasks. Participate and coordinate sales efforts in marketing and social media campaigns Obtain deposits and balance of payment from clients.
Follow up with customers to ensure they are satisfied with their purchases and assist/support post-sale with any questions or concerns. Maintain client records in Global Shop Solutions ERP system with accurate and detailed information Other duties as assigned QUALIFICATIONS AND EDUCATION REQUIREMENTS Excellent verbal and written communication skills. Project management skills Excellent sales and negotiation skills. Thorough understanding of technical products to be sold.
Proven ability to build and maintain relationships with clients. Strong customer service skills for internal and external partners. Positive attitude and self-directed individual Strong organizational, analytical, and problem-solving skills Ability to work well in a fast-paced changing environment Proficient in Microsoft Office Suite and CRM software Strong proficiency in Microsoft Excel Strong problem-solving skills, able to work independently, managing multiple tasks and deadlines simultaneously. Results oriented and performance driven Strong leadership skills and ability to work well within a team environment PREFERRED SKILLS At least 3 years of prior manufacturing experience in a sales or customer service role Bachelor's degree in Business and/or related field.
PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Walking, Standing (Frequently) Lifting, Carrying (Occasionally) Temperatures (Occasionally) Must be able to lift up to 15 pounds at times. Ashland Conveyor Products offers an extensive benefits package including vacation time, two medical plan options, two dental plan options, vision coverage, company paid short-term and long-term disability, company paid life insurance and AD&D, 401k match of 6%. Job Posted by Applicant Pro
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