Summary The Sales Systems Analyst plays an important role in the organization by performing a number of activities related to the company's Retail Sales Division. The role is primarily responsible, under general supervision, for providing system support, user administration and configuration of the various sales systems including but not limited to the Point of Sale, the Loan Officer LOS experience, as well as additional sales systems.
Essential Functions Assist in developing configuration settings for custom workflow and reporting on sales systems. Work the Retail Escalations desk ticket queue and ensure proper SLAs on ticket resolution. Test reported defects to validate and confirm
system issues and provide feedback to Business Analysts to ensure accurate representation for defect documentation and resolution. Troubleshoot user interface issues and resolve as appropriate.
Provide new enhancements for the sales systems to Business Analysts and Business Process Consultants, collect feedback and requested requirements from the field, collaborate with SME to collect guidance for new features, develop test scripts for new enhancements to the system, provide UAT testing, using prescriptive test scripts to ensure a robust testing of any new feature and coordinate communication for new enhancements. Escalate system outage and bugs to sales training and communication teams
to ensure the field is notified in a timely manner Provide feedback to Sales Training team on potential training opportunities and assist in developing training materials.
Provide quality control of operational details of Retail Sales platforms. Collect user suggestions through Retail Suggestions desk ticket queue and add validated feedback to product management ideas board for future system enhancement consideration. Validate information captured in sales system and process improvement. Implement effective user acceptance testing strategies to appropriately backss final programming changes for documented defects; work with Business Analysts to identify cross impacts of final programming changes to other areas.
Perform other duties, as assigned. Qualifications Bachelor's degree or equivalent in computer, business or related field, along with a minimum of three years' experience in related role(s). At least 3 years of experience in mortgage industry, preferably with origination, with knowledge of loan qualifying criteria and calculations, AUS, fee quoting processes and compliance requirements. Knowledge of software testing procedures, user scenarios, and bug reporting/validation. Good understanding of technical equipment and software packages.
Experience with usability and/or training on human computer interactions and workflow best practices, preferred. Independent, self-starter with the demonstrated ability to learn/adapt to new technologies and techniques. Ability to organize and manage multiple priorities simultaneously in a fast-paced, deadline-driven environment. Excellent verbal and communication skills required. Passionate about delivering excellence in customer service within a team environment and work well with geographically dispersed teams Supervision Intermittent to low supervision required, depending on experience Apply sound judgment in execution of core job responsibilities Travel: 0% Requirements Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e. g. words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. Target Salary Range: $57,246.00 to $77,900.00 annually Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location. PDN-9ac9b15cd87-a901226b93f9
so our staff can be productive. This role will suit someone with a passion for customer service with a strong technical and methodical approach to any given task. The candidate will exhibit intellectual curiosity in their interest in IT with an aptitude for applying computing concepts and skills to solve real problems.
Responsibilities: Direct experience providing Tier 1 support Provide 1st and 2nd level end-user support for office devices and technology including Laptops, printers, multifunctional devices, smartphones with a focus on customer support. Candidate must truly enjoy helping others and solving problems to succeed in this role. Physical setup of workstations, laptops, and
smartphones. Responsible for working and tracking all incidents and service requests from beginning to resolution within predetermined service levels using the ticketing system.
Escalate issues (Tier 2 and 3) to the appropriate parties inside or outside the company and track resolution. Install, configure, and provision end-user devices for onboarding, as well as secure retirement of devices and removal of company resources during offboarding. Utilize IT asset management for documentation and tracking of end user computing equipment, accessories, software licenses and maintain appropriate levels of inventory. Manage end-user software & hardware inventory for company offices; initiate,
manage and track necessary purchases with our established 3rd party suppliers.
Work closely with the IT Support Operations Manager to determine and implement solutions to improve efficiency, reliability and security of desktop services and capabilities. Set-up and provide user support for our video conferencing rooms and systems. Train employees on use of devices and new/upgraded core enterprise software. Occasional after-hours work for critical infrastructure updates and changes. Proactively communicate all changes, updates, and outages to staff. Requirements: General Bachelor's Degree from an accredited institution. IT/Computer Information Systems/Engineering-related degree is a plus.
2 - 4 years of experience in a similar position providing endpoint and infrastructure support. Excellent team player with the ability to positively encourage and influence others. Ability to multi-task with strong attention to detail. Enjoy working in a fast-paced, agile environment and resolve unplanned incidents quickly. Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms. Strong customer service focus for both technical and non-technical organization team members. Ability to maintain a professional service level when dealing with fast-paced end users and VIPs.
Desire to learn and become familiar with new areas of technology. Technical IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required. Experience with Active Directory, machine access changes, and various authorization controls. Direct Microsoft 365 experience is a plus. Enterprise Architecture: troubleshooting user mailboxes, public folders, creating/updating distribution groups and security groups. Experience in setting up, maintaining, and troubleshooting office devices (Laptops, smartphones, printers, etc.
) Mobile Device Management - enrolling users on corporate mobile devices and BYOD profiles. Direct experience with i Phones is a plus. Creating, using, and updating scripts - Powershell is a plus - to automate daily tasks. Networking fundamentals - basic troubleshooting of connectivity on workstations and servers. Experience in videoconferencing solutions and end-user support (Teams, Webex, etc. ) Strong working knowledge of Microsoft Office suite (Power Point, Excel, Word, Outlook) Experience with RMM solutions (Teamviewer, Kaseya, Solarwinds, etc.
) is a plus. Experience with ticketing systems (e. g. Zendesk, Jira Service Desk, Service Now, etc. ). It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Benefits & Perks: Time Off: 20 days of PTO for full-time employees and 12 company holidays. Summer Fridays: July 4th through Labor Day, the office is completely closed/offline every other Friday. Company Paid Benefits: Life insurance, Short-term disability, Long-term disability, Paid parental leave, Employee Assistance Program, and medical insurance in our high deductible health plan.
Optional Employee Paid Benefits: Medical insurance in our EPO plan, Dental benefits, and Vision benefits. We also offer Health Savings Accounts, Flexible Spending Accounts, Supplemental Life insurance, and more. 401(k): Eligible after 60 days. Discretionary company match of 50% up to the first 6% of contributions. EQUAL OPPORTUNITY EMPLOYERALCORITY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE COMPANY'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, interaction UAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW.
THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site. Minimum
Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will
be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more.
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.
coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! As an Armed Security Officer you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Minimum Requirements: Be at least 21 years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Participate in industry specific security/safety training programs Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver's license will be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more.
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.
of the property to which you are applying. Qualifications: Lift and carry 30 lb up stairs Grounds care. Pick-up trash Work under direction of Maintenance Foreman and Apartment Manager Bilingual (any language) a plus Understand company policies Payroll is every 2 weeks with direct deposit (no charge to employee) to your checking account.
Employee benefits available include: Medical PPO Health Plan (employer pays about 84% of the employee premium, 63% of the spouse and 79% for children), Dental Plan, 401(k) Plan, Life insurance. At the time of your interview, please arrange time for review of the Employee Handbook for Policies: Vacation, Holidays, Sick leave, other benefits. MS manages
its own luxury Class A and B + multifamily apartments with extraordinary interior and community amenities. We presently manage about 13,500 Class A units within 36 properties.
We are dedicated to providing our residents an outstanding living experience including the highest level of resident service without differed maintenance. We are looking for organized and responsible individuals who take pride in their work. If you are confident of your skills, underutilized and underpaid in your present position and seeking stability at work with other dedicated employees, we want you.
that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access
to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories.
Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company. GENERAL FUNCTION The purpose of the CI engineer is to develop, promote, and support the execution of the continuous improvement program. Working in partnership with labs to design and implement changes in process, capability, and culture aimed in improving operational excellence. The target is to support the coordination, organization, and implementation
of standardization of key performance indicators in our US Industrial Labs.
The CI Engineer will partner with Quality, LOFT, GE, and Production teams to coordinate and implement changes in process, capability, and culture targeted on improving Operational Excellence in the lab with a strong focus on supporting the standardized implementation of LIFE, LOFT, and QMS/ISO. MAJOR DUTIES AND RESPONSIBILITIES Able to use flow simulation tools and propose improvement actions. Support the implementation of LIFE, QMS, and LOFT across the US Industrial Network in a standardized manner to achieve one consistent methodology and standard. Able to use flow simulation tools and propose improvement actions.
Support the set up of SOP/PCP Ensure that appropriate action plans are in place Support developing a lean manufacturing culture Development and sharing of the best lean practices Support lean training Skills/Competencies: Strong knowledge of lean manufacturing & continuous improvement tools Fast learning, analytical skill, proactive, accurate, and well organized Action oriented, able to solve problems on the shop floor, drive for results Able to deal with diverse people at any level of the organization Excellent interpersonal skills including interest for people development Ability to listen & integrate business needs with detailed technical inputs Knowledge of statistical programs BASIC QUALIFICATIONS Engineering degree 8+ Years of Experience Proven excellent interpersonal, communication and presentation skills.
Ability to communicate, facilitate and negotiate at all organizational levels on a worldwide basis Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. Our unique business model and relentless pursuit of operational excellence ensures
that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories.
Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company. GENERAL FUNCTION This position is responsible for the deployment and support of Essilor Luxottica Digital Products. This will include but not limited to: Oversight of autonomous project deployment, including the Installation and setup of DS production and related ancillary and process control equipment within the expected
timelines and under budget. Installation and setup of IT and LMS equipment and tasks in relation to Essilor DS production Testing and validation of equipment and processes used in the Essilor DS production environment.
Training of lab personnel in all aspects related Essilor DS production Analyze, evaluate, and resolve DS product quality and process issues with lab staff when needed This position will also provide ongoing technical support and continuous process improvement to labs licensed and installed to produce Essilor Luxottica Digital products. MAJOR DUTIES AND RESPONSIBILITIES Responsible for DS equipment installation, setup, and validation – This includes working with equipment manufacturer technicians, lab personnel and Essilor resources Responsible for DS equipment installation, setup and validation of DS ancillary and support equipment – includes working with contractors, manufacturer technicians, lab personnel and Essilor resources Manage and explain preventive maintenance programs and processes at DS Labs Conduct troubleshooting, diagnosis, calibration and/or repair of electronic, pneumatic, hydraulic, and mechanical DS equipment problems.
Analyze DS lens production quality and make machine and/or process adjustments with Lab staff when appropriate Operate, read, and analyze DS Process Control results and guide the lab in process adjustments when needed.
Train lab employees in the technical job responsibilities and tasks of the Essilor Luxottica Digital Surface process Work with Zone Technical Support resources to coordinate and execute equipment/product validations at new installations and/or processes Provide 2nd level call support for troubleshooting, diagnosing, calibrating, and repairing Essilor Luxottica Digital Surface process and related equipment issues via telephone or on-site Perform machine, process, and quality audits on a continuous basis Maintain accurate records and issue complete and timely reports on equipment operations and process Provide recommendations to Zone Technical Support Manager to finalize remodel items, installation, project timelines and budgets as needed Cleary communicate progress, status, and issues to Digital Deployment Manager and Essilor BASIC QUALIFICATIONS Bachelor's Degree in technical field or equivalent combination of education and work experience.
Desire experience in Wholesale Lab processing environment with a strong lens surfacing aptitude. Experience with Digital Surface or related technology is strongly desired.
Ability to troubleshoot electronic and mechanical equipment issues. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans receive preference in accordance with Tribal Law.
