knowledge of Internet and networking technologies, as well as full knowledge of all services that we offer to our customers. Linux experience is a must have to succeed in this role. The Systems Technician will also need to be able to learn new software in order to assist clients as needed.
They will demonstrate the best in terms of troubleshooting and documenting issues. Very relaxed and modern atmosphere. Dress code is casual (jeans, flip flops etc. ), as well as a employee area that is stocked with snacks, games and other perks! Associated topics: equipment, infrastructure, ip, maintain, maintenance, network, satcom, server, system engineer, technician
DUTIES & RESPONSIBILITIES: Handle multiple demands & priorities, from a variety of sources, simultaneously Maintain ESIS Standards & Best Practices Adjust claims with the ability to follow company policies and procedures Have the ability to effectively and independently manage and maintain a workers compensation pending.
Handle and resolve conflict effectively Meet goals & objectives established by ESIS and the Claims Vice President Escalate issues appropriately and follow through Be a problem solver with excellent problem resolution skills Meet and maintain customer service requirements and have the ability to follow ESIS processes. Make sound judgment decisions and have the ability
to differentiate information. Communicate effectively both written & orally Respond to customers appropriately, timely & accurately Ability to remain calm and professional during peak periods of activity.
Handle multiple computer applications and vendor systems to manage caseloads Identify and determine short term and long term financial exposures and establish accurate financial reserves to meet Client, ESIS and Carrier expectations Effectively and accurately manage large sums of client or carrier funds Comply with all statutory reporting and licensing requirements for multiple jurisdictions Determine, calculate and issue accurate benefit payments to injured workers, medical providers and vendors in a timely fashion Clearly and concisely document the ESIS claim system with activities, investigations and plans in a timely fashion Requisition #: 1223tcv57hlu2
