includes design and service engineers, applications scientists, marketing specialists and precision-manufacturing experts. All dedicated to perpetual innovation in product design and new application frontiers to deliver cutting-edge microplate processing systems that meet the rigorous demands of the most challenging applications and ultimately improve health outcomes and enhance life.
Job Summary: The technical support specialist is responsible for supporting Dynex automated Elisa instruments in a customer facing role via telephone and email. Requirements: Essential Functions: This position will train to become the expert in the service and operations of Dynex automated ELISA Processing
Systems to include the DSX, DS2, Agility and Multiplier instruments. Perform help desk duties by providing technical support and troubleshooting directly to end users via telephone and email.
Follow-up technical assistance to ensure customer satisfaction with solutions to problems and complete all required follow-up documentation. Support internal customers such as field service engineers, sales and marketing representatives via dispatch, technical troubleshooting, spare parts shipments and document creation & review. Document customer complaints and records according to QA procedures. Serve as product expert and customer advocate on cross functional product development teams, and work
with Engineering, QC and other departments to assist in complaint investigations.
Adhere to Dynex and QA policies & procedures. Maintain customer/client databases. Supervisory Responsibilities: None. Success Factors: Ability to work independently and prioritize multiple tasks from multiple sources with little direction. Dependable and highly organized. Willing to take on and resolve a variety of tasks. The individual must possess excellent written and verbal communications skills. Minimum Qualifications / Education: B. S. Degree in an engineering, technical or biological field preferred. Experience with Elisa automated instruments in a diagnostics lab environment a plus.
Knowledge of instrument operations and function as well as knowledge of assay development and troubleshooting also a plus. Experience with Dynex instruments, DSX, DS2 and Agility are highly desired. Computer Skills: Proficient in CRM/service software, MS Office and Outlook. Work Environment: Shift hours to accommodate Eastern to Pacific Time zones and satisfy customer needs. Some remote work may be possible. Physical Requirements: Must be able to meet National Institute for Occupational Safety & Health (NIOSH) Standards. NPM16 Essential Functions: This position will train to become the expert in the service and operations of Dynex automated ELISA Processing Systems to include the DSX, DS2, Agility and Multiplier instruments.
Perform help desk duties by providing technical support and troubleshooting directly to end users via telephone and email. Follow-up technical assistance to ensure customer satisfaction with solutions to problems and complete all required follow-up documentation. Support internal customers such as field service engineers, sales and marketing representatives via dispatch, technical troubleshooting, spare parts shipments and document creation & review.
Document customer complaints and records according to QA procedures. Serve as product expert and customer advocate on cross functional product development teams, and work with Engineering, QC and other departments to assist in complaint investigations. Adhere to Dynex and QA policies & procedures. Maintain customer/client databases. Supervisory Responsibilities: None. Success Factors: Ability to work independently and prioritize multiple tasks from multiple sources with little direction. Dependable and highly organized. Willing to take on and resolve a variety of tasks. The individual must possess excellent written and verbal communications skills.
Minimum Qualifications / Education: B. S. Degree in an engineering, technical or biological field preferred. Experience with Elisa automated instruments in a diagnostics lab environment a plus. Knowledge of instrument operations and function as well as knowledge of assay development and troubleshooting also a plus. Experience with Dynex instruments, DSX, DS2 and Agility are highly desired. Computer Skills: Proficient in CRM/service software, MS Office and Outlook. Work Environment: Shift hours to accommodate Eastern to Pacific Time zones and satisfy customer needs.
Some remote work may be possible. Physical PI282e00d98e0d-26276-33281840For more details: jobs-search. org/legal_chantilly-c449888/technical-support-specialist-non-it-medical-device-support-chantilly_i1969667039
Establish Product Increments, Release Planning Events and Sprint Calendar for the Release Train. Duties may include: Engage with stakeholders and users to understand use for the system. Support backlog grooming. Write User Interface (UI) mockups. Coordinate System Demos.
Conduct Source TEMs. Ensure workflows, designs, and documentation are appropriate for user workflow. Communicate changes to the user community. Skills and Experience: Required: Bachelor's degree or higher in Computer Science, Information Technology, Management Information Systems, or related STEM degree. Senior-level experience facilitating requirements definitions with users and stakeholders. Senior-level experience
conducting TEMs, working groups, and IPTs. Senior-level experience in Agile development processes. Desired: Master's degree or higher in Engineering, Computer Science, Information Technology, Management Information Systems, or related STEM degree.
Senior-level experience in developing, designing, tracing, and documenting workflows with customers. Demonstrated experience with SAFe methodology. SAFe certification. Demonstrated experience with MBSE, processes, tools and languages PDN-MSTR266957867
reliability, resiliency, servicesdevelopment, integration, test and evaluation, maintainability and analysis across the NSG, ASG and Federal Agencies to ensure timely and accurate GEOINT.
Duties may include: Assist Mid-Level engineers and the Government in requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the NSG, ASG and Federal Agencies.
Assist in planning, analysis/traceability of user requirements, architecturestraceability, procedures, and problems to automate or improve existing systems andreview cloud service capabilities, workflow, and scheduling
limitations. Assist in developing solutions designs based on analysis of requirements andnew technology. Assist the Government in the capture and translation of mission and customerrequirements/needs into systems/capability requirements and solutions.
Support the analyses and allocation of requirements to systems architecturecomponents and executing programs. Assist the Government in performing systems integration activities. Assist with Ao As, Co As, Trade Studies, and Engineering backssments. Perform and assist with agile engineering activities such as backlog grooming, Release Planning Events, Program Epics, and Minimal Viable Product functionsgeneration in Confluence, JIRA task
management. Assist the Government in strategic technical planning, project management, performance engineering, risk management and interface design.
Skills and Experience: Required: Bachelor's degree or higher in Systems Engineering or in related technical orscientific fields such as engineering, physics, mathematics, operations research, engineering management, Computer Science, Information Technology, Management Information Systems, or related STEM degree. Desired: Demonstrated experience with MBSE, processes, tools and languages. Demonstrated experience with Software Development Frameworks. Demonstrated experience in the field of geospatial intelligence PDN-MSTR266957967
and acquisition disciplines to build fully defined and executable solutions - all focused-on mission success. Altus is looking for candidates, to fill a role of a Satellite Optical Communication Engineer. This position is a Telework position, acceptable from these locations: DC Metro, Colorado Springs, CO; Huntsville, AL; Los Angeles, CA; Melbourne, FL Key Responsibilities: Provide technical advice/input to customer's System Program Director that lays the strategic foundation for critical, national capability and customer's future initiatives.
Understand and contribute to system designs and technical approaches to guide next generation systems to provide resilient space systems for space-based
optical communications systems. Coordinate the development of satellite system requirements. Develop enterprise, system, functional, performance, and interface requirements.
Consider the impact of the satellites' requirements to the ground system. Coordinate and perform source selection activities. Oversee and guide integrated space vehicle systems, including integration of mission payloads (Link 16, Ka Band communications, DVB-S2, optical communications, onboard data processors) with satellite busses. Consider cybersecurity implications of the system design and relationships, including satellite to satellite networking Oversee integration and test of the satellite into the SDA's ground
system network design and with the other satellite vendors to create the mesh network.
backss necessary changes and updates to ground systems to enable overall architecture capabilities. Coordinate the development of operational procedures for tactical data link payloads, including joining networks, maintaining connections, and mission planning. Characterize the impact of space vehicle payload design and ground system decisions on mission effectiveness. Coordinate with modeling and simulation teams to backss impacts to the architecture. Review engineering documents and provide SME support, Participate in SRR, PDR, CDR type activities Identify capability gaps and devise Transport Layer actions to help address those gaps.
Support the SDA's Tranche 2 Program Management and Systems Engineering team. Resolve highly complex and multi-dimensional problems requiring consideration of variables that impact multiple aspects of the project/program Incorporate Joint Warfighter, Mission Partners, and internal SDA team's feedback and input on product strategy and identify the best path to improve efficiencies Support application product managers and coordinate cross-functional teams (i. e. Government, Military, SETA, FFRDC, UARC, & Industry) Required Qualifications: Bachelor's degree in science, technology, engineering, and math Minimum of 8 years experience with satellite and ground systems TS Clearance Required; Must be able to obtain, maintain TS/SCI clearance.
Telework is acceptable from these locations: DC Metro, Colorado Springs, CO; Huntsville, AL; Los Angeles, CA; Melbourne, FL Strong Experience in requirements development and tracking Technical and analytic understanding of satellite and ground system interaction Understanding or experience in satellite and ground system acquisition processes Experience in systems engineering Experience in project management Ability to work in fast-paced environment with excellent oral and written communication skills.
The status of applicable COVID-19 vaccination requirements under Executive Order 14042 are subject to change depending on applicable court orders and the course of ongoing litigation. Candidates may be required to show proof of COVID-19 vaccination or have an approved exemption Preferred Qualifications: Master's degree in science, technology, engineering, and math 12 years experience with satellite systems Agile framework experience including use of Jira/Confluence Experience Do D and or IC customers Current experience with space systems Active TS/SCI clearance Altus provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, interaction or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), interactionual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the NSG, ASG and Federal Agencies to ensure timely and accurate GEOINT.
Duties may include: Guide Mid-level and Junior-level system engineers performing requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the NSG, ASG, and Federal Agencies.
Guide the planning, analysis/traceability of user requirements, architectures traceability, procedures, and problems to automate or improve existing systems and review cloud service capabilities,
workflow, and scheduling limitations. Guide Mid-level and Junior-level system engineers developing solution designs based on analysis of requirements and new technology.
Assist the Government in the capture and translation of mission and customer requirements/needs into systems/capability requirements and solutions. Support the analyses and allocation of requirements to systems architecture components and executing programs. Assist the Government in performing systems integration activities. Conduct Ao As, Co As, Trade Studies, and Engineering backssments. Assist the Government in strategic technical planning, project management, performance engineering, risk management and interface
design. Perform and assist with agile engineering activities such as backlog grooming, Release Planning Events, Program Epics, and Minimal Viable Product functions generation in Confluence, JIRA task management.
Operate at the level of integrating multiple systems, services, processes, and interfaces within Major Systems Acquisitions (MSAs) across organizational and agency boundaries. Skills and Experience: Required: Bachelor's degree or higher in Systems Engineering or in related technical or scientific fields such as engineering, physics, mathematics, operations research, engineering management, Computer Science, Information Technology, Management Information Systems, or related STEM degree.
Senior-level experience in relevant work areas including: Do D/IC Acquisition Process, Requirements Process, PPBES Process or system engineering of large complex System of Systems or Service Oriented Architecture/Cloud environments. Demonstrated experience with systems engineering lifecycle. Desired: Master's degree or higher in Systems Engineering or in related technical or scientific fields such as engineering, physics, mathematics, operations research, engineering management, Computer Science, Information Technology, Management Information Systems, or related STEM degree.
Demonstrated experience with MBSE, processes, tools and languages. Demonstrated experience with Software Development Frameworks. INCOSE Certified System Engineering Professional (CSEP) certification. Demonstrated experience in the field of geospatial intelligence. Licensed Professional Engineer (PE). Membership or leadership participation in any of the following professional organizations: INCOSEASPRSOGCUSGIFDemonstrated expertise with photogrammetry, remote sensing, image science, information sciences, geographic information systems, geomatics, or related fields. Demonstrated knowledge of the current NSG/ASG and NRO enterprises. PDN-9ad5bcef-906e-dd7012c21ad5
