of all duties performed by the Guest Service Associates including computer and cashier systems, as well as the reservations system including room rates and types of accommodations. Coordinate staffing and payroll to conform with productivity and budgetary standards.
Monitor associate productivity and reduces staffing as business demands. Monitors service and teamwork on a regular basis and counsels utilizing one-on-one training skills with associates as needed. Provide training to new associates at the Front Office. Ensure meal breaks are provided for scheduled employees. Oversee and participate in the prompt and courteous check-in and check-out of customers ensuring they are properly
accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct. Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
Post all guest charges and payments to guest, master, and house accounts, ensuring such postings and payments are correct. Be familiar with local restaurants, tourist attractions, events, as well as the physical layout of the hotel, including guest rooms and their locations, facilities, and amenities, and any onsite events in order to be a source of information to guests and confidently sell hotel
to prospective guests. The Model Qualifications: Previous front desk, reservations, and/or hospitality experience preferred.
1+ year of supervisor experience. Be Bold. . Like what you see? If interested, please apply now to be considered for this position. Radiate Hospitality is an EOE M/F/D/V Job Posted by Applicant Pro
times. Wiping off tables and keeping the area clean throughout service. Wiping off counter and all equipment in the breakfast bar daily. Greet guests as they enter the breakfast area. Check with seated guests, remove dirty dishes. Putting away food orders in a timely manner when they are delivered.
Keeping track of inventory to assist with proper ordering. Managing amount of food placed in the breakfast bar to ensure minimal waste. The Model Qualifications: Previous experience in hospitality preferred. Must be available to work weekends. Be Bold. . Like what you see? If interested, please apply now to be considered for this position. Radiate Hospitality is an EOE M/F/D/V Job Posted by Applicant Pro
