South Dakota, Texas, Virginia, West Virginia This position is responsible for business development for the entire Edovate portfolio of brands. Specifically, this integral role is responsible for market share growth through the application of selling skills, relationship building and account nurturing with honor and excellence.
The ideal candidate has a background in education, is tech-savvy, and has strong client relationship management and project management skills. We expect you to be an energetic, goal-driven person with excellent communication skills. Previous experience working with public, private or charter schools is highly prefered. Key Job Elements: Planning: Provide critical
feedback and reporting to all stakeholders on performance Strategy and Planning (macro and micro) Business Plan Key Performance Indicators Product mix strategic input Package and performance pricing outlay and results Revenue projections Sales cycle optimization and motivation B2B development planning Market Knowledge/Research Competitive landscape and analysis Identify new market opportunities Stay in-tune to trends and market segment data/intel Execution: Consistently complete effective prospecting activities weekly, monthly and annually that achieve or surpass activity targets Interact with customers and prospective customers to inspire interest, demonstrate products and close sales; ultimately
achieving revenue targets Daily follow up with new sales opportunities in funnel to advance the sale Close new opportunities Create timelines for strategy implementation, progress monitoring and benchmarks for success Maintain a clear partnership process Create and maintain partnership contracts (accurate documentation activities, contracts and agreements) Consistently maintain a sales funnel that achieves or surpasses sales funnel targets.
Development of sales tools, presentation materials and collateral On-boarding of new clients On-going account ownership and support Co-marketing tactics to gain market share Expand wallet share with existing partners (upsell and cross-sell) Relationship Building Sustain and grow a strong book of business Maintain valuable oversight and relationships with key partners Work alongside internal teams to provide a seamless support system to deliver quality partner satisfaction and loyalty Build network of industry relationships Gain referrals to grow market share Embody our brand to deliver and stand by it's promise Job Skills & Qualifications: Previous Business Development or Sales Experience Relationship building with public, private or charter schools highly prefered Communication Presentation Upsell and Cross-sell prowess Quality Focus Problem Solving Listening Resolving Conflict At Edovate we are a passionate group of people who value and work hard to foster a family spirit.
We value trust, honor, integrity, hard-work, and fun. Edovate Learning Corp. is a creative, innovative leader in homeschooling, personalized education and Ed Tech solutions. We love our families and are inspired when students move from struggle to success, from academic strength to personal growth, from dreamers to entrepreneurs. Our vision is to positively impact the future through transformative learning that inspires students to discover and pursue their excellence.
We specialize in learning that is truly personalized, dynamic, and drive individual growth" Edovate Learning Corporation is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. /company/bridgeway-homeschool-academy
buying decision easier and more enjoyable. Duties Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position: Greet customers in the showroom and determine their wants and needs Project manage the jobs from the time the customer enters the showroom until installation and beyond.
Build client relationships Network regularly, and work effectively, with other store employees Execute targeted sales strategies Write sales orders, receive payment, or obtain credit authorization using our software system. Follow up in a timely and professional manner with all customers on requests and/or concerns Maintain showroom by keeping samples
and displays neat, current, and clean Requirements The ideal candidate must be: Willing to undergo product and sales training in order to become certified flooring and design expert.
Personally well-organized. Able to provide outstanding customer service. Able to provide exceptional follow-up. Some additional qualifications include: A passion for, or experience with, decorating or design Must have access to reliable transportation in order to get to work, and to visit customers' home (as necessary) Open and flexible work availability during our showroom hours which are: Mon - Fri 9-5 and Saturday 9-3. Saturdays are on a rotational schedule Strong knowledge of the Microsoft Office programs
and a willingness to learn our operating systems Retail sales experience or customer service experience strong preferred Nice To Haves If you have experience in flooring or home design - excellent!
If not, no problem, we provide on site training with our comprehensive training program that will have you ready for certification in 6 weeks or less! Benefits Benefits: Along with a competitive compensation package where your earning potential is dependent on your success, we offer: Paid Holidays Paid Vacations100% Company Paid Vision and Dental Insurance for you and your family. plus more! How to Apply: If this sounds like the career you have been looking for, simply provide us an an up-to-date resume!
Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process. We kindly ask that you do not contact the showroom as a means to follow up on your resume as we are not equipped to handle the additional calls. This will not further your employment opportunity. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. Fike Bros Carpet One Floor & Home is an Equal Opportunity Employer About Us Fike Brothers Carpet One Floor & Home has long been regarded as the premier flooring retailer in Huntingdon, Selinsgrove, Yeagertown, and surrounding communities.
Locally owned and operated for more than 40 years, we are known for our superior customer service, and professional staff. Because we belong to the largest floor covering cooperative in the world our company offers the very best flooring products, in a state of the art modern showroom, with only the most qualified installers. We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential.
We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.
our sales team builds friendly rapport with customers and enhances our dealership's reputation. If you are eager to put your sales skills to use at a thriving, family-owned company offering many performance bonus opportunities, we'd love to talk to you about joining our team!
Responsibilities and Duties Be knowledgeable about vehicles offered by studying characteristics, capabilities, and features Be friendly and professional towards customers in all situations, including greeting drop-ins, responding to inquiries, and meeting prospects at community events Maintain rapport with new and existing customers Match customers with their ideal vehicle, demonstrate features, and take them on
test drives Close sales by overcoming objections, focusing on value, and negotiating when necessary Complete sales and purchasing contracts Suggest trade-ins and explain warranties Maintain detailed and organized records Update job knowledge by participating in educational opportunities Enhance dealership reputation by accomplishing new and different requests and exploring opportunities to add value to the customer Qualifications and Skills Ability to close sales and negotiate pricing that is favorable for the dealership Persuasive yet friendly personality Clear verbal communication skills Strong teamwork skills Ability to thrive in a fast-paced environment Strong customer service skills, including
the ability to build rapport and strengthen customer loyalty Strong problem-solving skills The desire to build a career in a progressive, growing company Experience: Sales experience in the auto industry preferred but not required Salary and Benefits Many bonus opportunities for volume, performance, and customer satisfaction Competitive medical, dental, and vision insurance plans 401k retirement plan Company sponsored life insurance policy The ability to achieve tenure with a company that recognizes and rewards outstanding employees About Outten Chevrolet Outten Chevrolet is a thriving family owned and operated car dealership in Allentown, Pennsylvania.
As part of the Outten Family of dealerships, we pride ourselves in providing the highest level of customer satisfaction and making car buying straightforward and hassle-free. For more than 40 years, Outten dealerships have been recognized on the state and national level for our outstanding sales and service. We show the same care and interest in our employees, who are our greatest asset. We are always looking for people who share our commitment to excellence to join our team and grow their career with us.
professional sales support to our existing base of customers and also generating additional sales revenue through prospecting and new account development. Responsibilities Include: Achieving or exceeding sales and profit goals while providing the highest level of professional sales and service to support new and existing Admiral Metals customers.
Working closely with our highly effective Inside Sales Team and Regional Sales Management to coordinate sales activity, follow up on quotes, develop and follow up on leads and close sales while building strong, lasting relationships with our valued customers. Arrange an effective time and territory management plan that maximizes sales efficiency
and allows the proper balance of sales calls on existing accounts, target accounts, new accounts and business development prospects within the defined sales territory.
Contribute information to the sales and marketing strategy by communicating customer needs, market opportunities and competitive information to Regional and Corporate Sales Management. Participate in training & development opportunities in order to continually improve, upgrade performance, experience career development and advancement and make efficient use of available and evolving systems and technology while developing as an Admiral Metals Sales Professional. Supporting the vision, mission and values of Admiral Metals
by participating in our supportive , team environment and conveying our culture of dedicated service to our customers by providing sales and service support in the field with the highest level of courtesy, honesty and integrity.
Skills & Qualifications: Relationship Building Skills, Effective Selling and Communication Skills, Excellent Follow Up Skills, Planning and Execution Skills, Prospecting and New Account Development, Territory Management Skills, Comfortable using MS Office and basic sales and telecommunications technology. Requirement and Qualifications: College degree. Previous outside sales experience in the metals industry strongly preferred. Valid driver's license with a clean driving record.
Company Benefits Competitive pay with a quarterly bonus program Comprehensive medical, dental and vision plan Company sponsored life insurance, short term and long-term disability Retirement Savings Plan 401K and Profit Sharing Company provided car, smartphone & laptop About Admiral Metals Admiral Metals, an ISO 9001 and AS 9100 Certified Company established in 1950, distributes a large variety of metals including Aluminum, Brass, Copper, Bronze, Steel and Stainless Steel. Our dedication to delivering exceptional service has been our foundation and culture.
This same philosophy has guided Admiral Metals, as we service 14 states including Florida, in today's constantly changing world and dynamic economic environment. Please note this job posting is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Admiral Metals is an equal opportunity employer with respect to race, color, creed, ancestry, national origin, religion, interaction, gender and gender expression/identity, marital status, interactionual orientation, age, disability, genetic information, veteran status, and any other characteristic protected by law.
Admiral Metals will make reasonable accommodations for qualified individuals with known disabilities unless doing would result in an undue hardship.
Our Erie, PA branch is seeking to hire a Counter Sales Associate with 1-3 years of relevant experience. We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.
Responsibilities: Meet and greet all customers at point of sale with service, respect, and knowledge. Consult with customers to analyze both current and future needs to determine the most appropriate level of service/sales. Use company-provided systems to improve planning and collect
customer history. Maintain a neat counter area and product displays. Review open order report on a weekly basis. Build and maintain customer relationships. Demonstrate comprehensive company product knowledge to customers and effectively articulate company's competitive advantage.
Remain up to date on market, customers, suppliers, and competitors. Learn and demonstrate competence in features and functionality of all product lines. Provide occasional order picking and miscellaneous warehouse duties, as the need arises. Qualifications: 1-3 years of experience in plumbing industry, with inside/counter sale-oriented background. Previous experience in environment with walk-in/call-in customer
orders and assisting in plumbing or HVAC related issues. Demonstrated superior customer service skills.
Strong computer skills, including high proficiency in Microsoft Office (Word, Excel, and Outlook). Must have reliable daily transportation to branch location. Preferred Qualifications: Wholesale distribution experience is preferred. Applicable sales experience is preferred, but training will be provided to the right candidate. Work Environment/Physical Demands: This job operates in a retail setting. This position routinely uses standard office equipment such as computers and phones. While a somewhat sedentary role, frequent standing on feet up to 8 hours/day and some lifting or carrying of items up to 50 pounds may occasionally be required.
for credit department to approve payment terms. Process CAT Access and credit card payments. Coordinate with service departments at all locations to arrange rental ready status of the fleet. Communicate with transportation department for rental deliveries and call offs.
Obtain proof of required insurance from customer's insurance company. Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company. Other duties as assigned by Supervisor. Requirements: Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines. Knowledge of equipment product lines. Good problem
solving and communication skills. High level of flexibility, cooperation and teamwork with all departments and locations. Knowledge of current company policies and procedures.
Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI. Able to work overtime and travel when required. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
verifying orders, and data entry. The selected candidate will have excellent customer service skills, the ability to think quickly and communicate effectively, and have a strong attention to detail. Proficiency in Microsoft Word and Excel is required. High School Diploma or GED required.
A casual dress code, professional atmosphere, competitive compensation and excellent benefits package compliments this great opportunity.
computer literacy is a must. There is no cold calling - your leads are scheduled by our skilled sales assistants. Knowledge of HVAC is not required, we will train you. We will augment your knowledge with sales and product related training, giving you all the tools necessary to assist clients with coaching them to make informed buying decisions.
Our sales representatives have the opportunity and potential to earn into the six figure range. The sales representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction. ABOUT WM. HENDERSON Wm. Henderson has built a
stellar reputation for outstanding service, exceptional quality, and unmatched reliability since 1977. We are one of the largest and most well-respected air conditioning, heating, and plumbing company in the region.
We offer our customers a wide selection of services, products, and home comfort solutions and we are known for having the most knowledgeable and professional technicians in the industry. By hiring the best people in the industry, we have created a great team that provides unmatched value to our clients. You will enjoy a fun, family-oriented work environment where your efforts are recognized, rewarded, and appreciated. Join a company that values each customer AND each employee,
and is committed to providing exceptional service through strong teamwork.
Responsibilities and Duties Provide customers with solutions for their HVAC and other home comfort needs Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program Serve as the leader of the sales process to ensure customer satisfaction Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales Overcome technical and business objections of prospective customers Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold Build and maintain customer relationships Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
Must be willing and able to work evenings and weekends Requirements At least 5 years of in-home sales experience Pre-employment Drug, Background, and motor vehicle check Computer skills Job Posted by Applicant Pro
Inventory Control, Recipe Management, Executive Dashboards, and Capital Budget Management modules. Established in 2002 and headquartered in Las Vegas, with offices in China, Singapore, India, and the UK. Birch Street is a rapidly grown Saa S platform with great growth opportunities for our talented team.
Responsibilities: Required duties are as follows: Scheduling appointments and meeting existing customers in order to identify and qualify potential prospects and present current product offers. Work collaboratively across Departments including Marketing, Solutions Delivery, Customer Success, Support, Finance and Development Effective planning to conduct sales presentations by meeting
customers physically on an as needed basis Provide professional demonstrations or presentations of Company products and services while onsite. Liaising between the Company and the customers for up-to-date pricing, service, and latest product-release launches/roadmap.
Identifying and qualifying prospective customers through research, networking, and cold-calling. Continuously updating all prospects on Company product modifications, changes, and enhancements. Enhancing up-to-date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. Maintaining professionalism, diplomacy, sensitivity, and tact to portray the Company in a positive manner.
Effectively attending conferences and trade shows, where applicable.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Preparing reports for sales and marketing and maintaining accurate expense accounts. Updating and maintaining customer account records, including contact names and numbers for future sales. Providing product quotes to customers as needed. Aggressively following up on business opportunities/leads within 24 hours of assignment. Ensure all forecast and pipeline opportunities are updated and accurate for the current fiscal year Other Skills and Background: Successful track record in Enterprise sales; exceeds quota consistently.
Worked in several GTM organizations with success in each step. Strong track record of expanding product / solution footprint at existing accounts Product and customer centric Organized and self-motivated to succeed Data and process oriented: Attention to details Team player and adept at coordinating full sales cycle with operations and other partners. Education and/or Experience 3 years experience in Enterprise Software sales Experience managing Corporate Accounts and state-of-the-art product offerings Individual should have a proven track record at meeting and exceeding sales and revenue goals Ability to travel ERP, Accounting, banking, or hospitality software experience a plus Bachelors Degree in Business, Hospitality, or related preferred
launch pad to a great career with a 74 year old, family owned company. Cleveland Brothers represents some of the most quality built and recognizable brands in our industry. ISR positions are designed to take an entry level sales person and develop them into a sales professional with unlimited growth potential.
We offer multiple levels of training and understanding of the products and services we offer our clients. Helping the perfect candidate to achieve their goals both professionally and personally. Our ideal candidate would be someone with a drive to win in both a solo and team sales environment. This candidate would possess basic sales skills and some industrial background (preferably
in Construction, Agricultural or similar). A positive attitude coupled with a genuine desire to assist customers is a big plus. Cleveland Brothers compensation and benefits packages are one of the best in the industry.
We offer advancement possibilities as well as a safe and fun place to work and grow in an industry that is both cutting edge and rewarding to work in. Job Summary: The Inside Sales Representative (ISR) position is both a telephone and in person sales position. The goal of the ISR is to identify, establish or re-establish and maintain contact with small- to medium-sized construction and agriculture customers to increase sales of equipment and other company solutions to retail
customers in his or her geographic region. To be successful, the ISR must strive to reach these customers via multiple lines of communication to transact product support and sales business.
The ISR will focus on customers that are currently unassigned or underserved. The customers assigned to an ISR are typically small construction, landscape, specialty trade and agriculture customers. Some customers do not have Caterpillar equipment, but they can still benefit from our suite of offerings, and may be prospects to own Cat machines in the future. Details & Essential Functions: - Account qualification and updating: ISRs will proactively manage a large account base in their assigned territory with the focus on growing sales and rental of machines and attachments.
ISRs will qualify accounts, update the customer's complete account information, and begin to help these customers develop relationships with key Cleveland Brothers personnel. - Promote Dealership services: ISRs will promote all aspects of the Dealership by selling machines, attachments, rentals, as well as promoting our parts, service, labor, Customer Support Agreements, etc. to assigned customers and prospects. - Sales and customer satisfaction: Through the needs analysis process, ISRs will determine individual customer's needs and provide solutions to meet them.
- Relationship building: The ISR is the primary contact from the Dealer to these customers. The ISR's ability to develop a strong positive relationship with his/her customers and fellow employees is critical to his/her success. - Teamwork: ISRs will partner with Field Sales Representatives to schedule and conduct off-site demos and other necessary field sales functions. Where applicable, ISRs will develop and qualify equipment and/or parts and service leads for larger equipment and forward them to the outside sales organization.
Knowledge, Skills & Abilities : - Demonstrated experience and knowledge of sales skills necessary to sell a premium priced product. - Ability to develop and maintain product knowledge of Caterpillar and Cleveland Brothers solutions. - Proven competence in personal disciplines, relationship skills, strategic selling, and tactical selling. - Ability to backss customer needs and evaluate customer satisfaction. - Ability to develop and maintain effective working relationships with others. - Ability to persuade and influence others. - Ability to quickly identify problems, approach work from a solutions based focus, and develop creative solutions to complex issues.
- Proven competence in oral and written communication skills. - Must be a self-starter. Education & Experience: - Bachelor's degree in business administration or marketing, or equivalent work experience requested. - Minimum of 1 year industry related experience requested. - Minimum of 1 year retail sales or other sales experience requested. - Acceptable driving record and valid driver's license required. - Must be able to communicate effectively (speak, read, comprehend, write and speak in English). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, disability status, protected veteran status, or any other characteristic protected by law.
equipment and digital imaging solutions including imaging software, service contracts and durable products while working with an array of internal and manufacturer support personnel. Successful representatives will identify customer needs and provide consultative department workflow recommendations while choosing from a wide portfolio of imaging solutions.
Location: Philadelphia, PA Essential Duties: Attains assigned sales quotas and margin goals for equipment, durables and service contracts. Drives outside sales effort of territory; plans, makes sales calls and closes business. Makes effective sales and product presentations to customers. Plans and identifies needs of the territory regarding
technical support and management participation. Coordinates to utilize service team members, manufacturer team members and digital imaging specialists to advance and close sales opportunities.
Addresses customer service needs to include supplying information on products, pricing as required and service complaints. Prepares weekly reports on sales calls, territorial and market trends, competitive activity and special reports required by management. Implements Company plans and policies in the management of the sales territory by maintaining compliance with corporate policies and philosophies. Maintains current account records by utilizing CRM and updating sales and contact information.
Establishes and maintains a positive vendor/MXR Imaging relationship at the local level thru constant and consistent interface with local vendor representatives and their management.
Keeps management apprised of all vendor activities as to how they may affect MXR through timely use of sales reports and communications. Works within expense budget guidelines established by the Sales Manager Develops a self-improvement program utilizing available training tools for current as well as potential promotional opportunities. Demonstrates and promotes behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.
Complies with all company policies, procedures, and safety standards. Perform other duties as assigned. Education/Experience: Required: High School Diploma Three to five years' sales experience and/or radiology technical equipment experience Knowledge of the imaging industry and experience selling B2B imaging solutions; preferably selling to all sizes of healthcare facilities Ability to work comfortably with department level & C-level customer management along with ability to communicate effectively with executive management. Preferred: Bachelor's Degree Travel: Up to 80% locally Up to 20% overnight travel Competencies: Excellent verbal and written English communication skills Ability to work effectively with internal and external customers Ability to work independently and provide timely results Proficient with MS Office applications, including Excel, Word, Power Point, and CRM software Strong organizational skills and ability to prioritize tasks
our customers with the highest possible level of service, you will receive outstanding benefits and amazing career opportunities with a leading provider of automation solutions across the Midwest and Northeast. As a NEFF Structural Products Sales Specialist, you will have the following responsibilities: Act as an application resource for NEFF structural products and services.
Distribute and follow up on all Structural Products sales leads in a timely manner. Perform product demonstrations for customers utilizing a demo van and gurney. Develop and execute a sales plan and strategy to grow Structural Products sales and market share within the sales territory. Proactively participate in
the development of a marketing strategy for the sales territory. Seek and develop new markets for the NEFF Structural Product lines. Hold a valid driver's license and the ability to drive a passenger vehicle without restrictions to meet position requirements.
Drive design functions of sales meeting either in person or via virtual means. AQX II and Auto CAD experience highly preferred. Travel in support of NEFF Account Managers, Sales Team Leaders, or customers as required. This will require both day travel and overnight travel. SPECIAL SKILLS AND ABILITIES REQUIRED: The analytical and creative ability to contribute to the development and evaluation of branch standards, goals, and objectives
to prepare reports and interpret policies, procedures, and practices.
Mechanical aptitude and technical ability to engineer solutions and assist with the design of systems to meet customer needs. Excellent organizational skills needed to develop strategic (problem) solutions and coordinate project work and develop and prepare documentation/reports. Ability to complete mathematical equations to determine quantity, price and discounts. Evaluate and understand business data and metrics as required. EDUCATION AND EXPERIENCE: An Associate's or Bachelor's Degree in Engineering or related field with strong demonstrated mechanical/technical aptitude and/or the technical ability to engineer solutions, design systems, and support Structural Product lines with mechanical design capability.
Interpersonal abilities needed to work closely with all internal and external customers and Neff Group resources. 1-2 years of work experience with Auto CAD software, Autoquoter software, mechanical design, and other appropriate design tools. Ability to maintain an organized work flow and drive efficiencies and continuous process improvements. Ability to manage and control costs associated with value add activities. Pneumatic and electrical experience preferred. Join an industry leader!
When you join the NEFF team, you'll be joining a team of automation experts that has been growing and thriving for almost a century! Our exclusive focus is providing superb service and innovative solutions that our customers cannot find anywhere else. NEFF is a fourth-generation family-owned business dedicated to the success of both its customers and its employees and offers a substantial compensation and benefits package that includes: Competitive base salary with incentive opportunities Vehicle & Cell phone allowances Generous Paid Time Off (PTO) Health, Dental, and Vision coverage Retirement Savings Plan And more!
If this sounds like the right fit for you - APPLY TODAY!
and Engineering teams to keep the customer satisfied with our products and services, win new business, and increase sales. Job Description: Hold regular review meetings with customers for discussions on any problems and issues and report to other members of the account team.
Act as the liaison to support organization to ensure client escalations are resolved in due time. Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth Assist in product trainings as necessary Responsible for managing ongoing support to customers in order to confirm that the customers continue to make effective use of the company's products.
Monitor support requests made by customers to identify any recurring issues and recommend changes to products. They analyze customers' support needs and identify areas where the company can reduce support costs and offer improved service.
By monitoring associated support needs and product performance, these managers identify opportunities to modify or upgrade products so that they effectively meet customers' needs. Frequently conduct and coordinate tactical operations reviews with client teams Partner with Sales teams to build relationships with decision makers, business contacts, and influencers Day to Day Activities include: Help customers manage budget/spend with Contour Discuss strategic
initiatives and help the customers plan accordingly Manage customer " Request For Change" changes within the environment Discuss and influence customers about new Contour services that will fit with their strategy Manage and communicate any RCAs for severe incidents Help coordinate tactical troubleshooting for customer issues Lead Crisis Management in the event of a disaster Define how Contour interacts with the customer for support and incident management Onboard new customers that you will manage Meet weekly with customers to discuss ongoing business/technical issues and upcoming projects Knowledge, Skills, and Requirements for the Customer Account Manager Position: Below is a list of knowledge, skills, and requirements, which customer account managers should possess to excel on the job.
• BS/BA degree or experience • Previous experience working at an IT company• Excellent communication, presentation, problem-solving and time management skills• More than three years' experience in a customer account management role• Effective analytical, problem-solving and decision-making skills. • Experience with Excel, Power Point, CRM, and Web-based conferencing tools• Ability to make right decisions based on strong analytical reasoning skills• Excellent interpersonal skills that build positive relationships with other team members• Strong ability to organize work schedule and ensure deadlines are always me
Other duties may be assigned. - The HMSS will proactively manage an account base in the 9 counties of his/her assigned territory. - Apply good time and territory management practices while implementing a coverage plan. - Pick up and deliver Hydraulic components along with machining components.
- Must have a valid Drivers License & Clean Driving Record CDL preferred but not necessary. - Follow up on sales leads and work closely with both Product Support Sales Reps (PSSR) and Service departments. - Prospect for new customers and new hydraulic & machining revenue sources- Build collaborative relationships and ensure business integrity is maintained- Pass on parts/service/sales leads to all
sales reps. within a specified territory- Employ a " consultative selling" approach to identify and manage customer expectations Keep customers informed of component rebuilds and service work status- Counsel customers regarding equipment management as it relates to their machine hydraulic solutions to affect lowest owning and operating costs.
- Negotiate win-win outcomes to customer issues- Use Dealer Business System information (DBS or ERP) for pricing, work order process tracking within a territory - Provide input/information into planning and budgeting process- Support new product introduction (NPI)- Create and present quotes using the repair facility's input along with the
Service Information System (SIS)- Report all activity & update customer information in the Customer Relationship Management (CRM) system.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Degrees or Other Special Requirements: College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or four to five years' related experience and/or training; or equivalent combination of education and experience with hydraulics and machining is acceptable.
Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contact management systems.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, heavy machinery and outdoor weather conditions.
The employee is occasionally exposed to fumes or airborne particles; risk of electrical shock. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and talk or hear.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation. Must be able to occasionally/frequently bend, squat, and climb; including ability to ascend and descend machine ladders. Personal Development: Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals. The PSSR is expected to complete the Dealership's PSSR training program.
within the assigned territory. The applicant must have equipment knowledge and have the customer service and sales skills necessary to earn a significant portion of their wage based upon sales results. The position has an annual base salary plus the opportunity to earn a variable compensation component.
At Best Line Equipment, we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. W e believe that it takes great employees to build a great organization and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based
on our corporate values and centers on job satisfaction, diversity, and a shared responsibility to serve our customers. If you would enjoy the chance to make your mark with the premier equipment rental, sales, service, and parts company who was voted Top 100 Best Places to Work in Pennsylvania for three consecutive years, consider a future with Best Line Equipment.
Responsibilities: Schedule appointments and call upon rental and sales customers. Develop, maintain, and grow strong customer relationships to create a steady and ever-growing revenue stream. Promote and sell products and services that require extensive technical expertise and support for operation. Resolve customer complaints
regarding sales and service. Attend all sales calls and meetings, reporting directly to Sales Manager.
Job Requirements: Minimum of one year of relevant experience in a similar position. Valid driver's license. Non-CDL, DOT medical card (or ability to obtain. ) Ability to use a computer. Excellent customer service skills. Must be a team-player with the ability to manage multiple items simultaneously. Job Type: Full-time Potential Earnings: $125,000 - $150,000 annually Benefits: Company vehicle take home privilege 401(k) w/ company match Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid vacation Paid sick time Vision insurance #HP