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POPULAR
Credit Products Underwriter II - Corporate Banking
1
Credit Products Underwriter II - Corporate Banking
Dallas, TX
Dec 22, 2023

Tennessee and New Mexico. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.. Bonus Type Formula Based Summary Join us as a Credit Product Underwriter II-Commercial.

Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. As an industry-leading provider of sophisticated financial solutions, we believe no challenge is too big, and no opportunity is too small when we work together to build relationships. Job Description The Credit Products Underwriter II - Commercial is primarily responsible for underwriting complex financial

transactions, including the financing of investment real estate, owner-occupied real estate, working capital, equipment, and LBOs/acquisitions, healthcare-related opportunities as well as credits augmented with an SBA guarantee.

In addition, the CPU II is responsible for providing product and industry expertise to the client by designing and executing solutions for complex clients and transactions. Industries and Product offered are broad and require unique due diligence and analysis based on the type of business and structure. A high volume (50% +) of the Credit Requests are from prospects which require additional level of due diligence and analysis. The CPU II will have multiple active

credit requests from various Relationship Managers and various geographic locations and must be able to prioritize and exhibit strong time management.

The CPU II will have client facing responsibilities, providing the necessary consultation to deliver the best possible integrated solution to the client. Good communication skills (written and verbal) must be present to effectively communicate with the various Relationship Managers and other BOKF personnel. The majority of the CPUs time will be balanced between analysis of clients, design and execution of deals, and joint client calls with RMs to provide advice. The Credit Products Underwriter II will partner with the RMs to assist in generating revenue and profitability.

Team Culture We live the company values in everything we do and act with honor and transparency. We leverage collaborative teamwork when expressing credit concerns and developing solutions for new deals and opportunities. The entire team works hand-in-hand on write-ups. The Credit Product Underwriter II role provides a solid foundation for opportunities throughout the organization. Underwriters develop into more senior credit professionals or leverage their experience with clients to transition into sales. How You'll Spend Your Time You will independently prepare complex credit analysis on commercial transactions, which impact profits for the lending division.

Typical transaction size will vary in ranges and will include complex requests. You will interact with credit approval officers, credit risk managers, and credit concurrence officers and participate in loan presentations to provide additional information and/or to support conclusions reached in analysis. You’ll serve as an accomplished resource regarding credit/industry analysis. You will participate in joint calling on prospects and clients with the Relationship Managers to gather key information for proper credit analysis and to craft and deliver core and complex business deals for clients.

You will write all commitment reports for specified loans and you will present salient credit information to the line of business and credit approvers. Through constant communication, you’ll ensure Relationship Managers are aware of non-compliance issues and prepare quarterly covenant compliance testing. Education & Experience Requirements This level of knowledge is normally acquired through completion of a Bachelor’s degree and 5-7 years credit analysis/credit products underwriter experience; or 13-15 years of equivalent work related experience.

Working Conditions & Physical Requirements Office - Occasional Travel BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers.

We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to interaction, race, color, religion, national origin, age, disability, pregnancy status, interactionual orientation, genetic information or veteran status. Please contact xyz X@ with any questions.

POPULAR
Mechanical engineer
1
Mechanical engineer
Dallas, TX
Dec 22, 2023

or maintenance projects to ensure compliance with design specifications and contractual agreements. Coordination, technical support and management for construction-related activities including; street and alley construction; street resurfacing; storm drainage systems and erosion control improvements.

Provide assistance and guidance to inspectors and supervisors to facilitate their job duties. Provide construction management tools to the supervisors and inspectors to help the City manage projects more quickly and effectively. Develops project improvement techniques using feedback from supervisors. Other duties as needed Job Requirements: Relevant experience in an office environment, preferably

in engineering Exceptional interpersonal and communication skills Excellent writing skills strong spelling, grammar, and punctuation Ability to work independently and excellent time management skills Intermediate MS Office skills (Word, Outlook, Excel) HS diploma or GED required Working towards a Mechanical Engineering degree Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.

org/mechanical-engineer_dallas-c448655/mechanical-engineer-dallas_i1969659883

POPULAR
MR Field Service Engineer (Dallas)
1
MR Field Service Engineer (Dallas)
Dallas, TX
Dec 22, 2023

to team support service needs in other areas as needed. In time, opportunities to be trained to service in other equipment modalities will also exist based on area needs. This position is responsible for customer relationship management through the effective application of technical troubleshooting, customer advocacy, communication, interpersonal skills and teamwork.

Your role: Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. Actively participate as a member of the

regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i. e. may be required to become qualified in multiple modalities, learns new tools).

Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Utilize tools, support, resources, and escalation processes within required time

frames to resolve customer and system problems timely and effectively.

Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 5+ years of experience in a diagnostic imaging (field or hospital-based) service environment. MR imaging experience is highly preferred. Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

You have a bachelor's degree in electronics or related field, or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: o Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. o Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).

o Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.

Read more about our employee benefits. If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the Dallas area.

#LI-PH1#LI-Remote#Service D Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace. PDN-9ae7b91b-ccf2-434b-be9b-b684085f7a7f

POPULAR
Engineering Technician
1
Engineering Technician
Dallas, TX
Dec 22, 2023

to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.

Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. Our unique business model and relentless pursuit of operational excellence ensures

that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories.

Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company. GENERAL FUNCTION This position is responsible for the deployment and support of Essilor Luxottica Digital Products. This will include but not limited to: Oversight of autonomous project deployment, including the Installation and setup of DS production and related ancillary and process control equipment within the expected

timelines and under budget. Installation and setup of IT and LMS equipment and tasks in relation to Essilor DS production Testing and validation of equipment and processes used in the Essilor DS production environment.

Training of lab personnel in all aspects related Essilor DS production Analyze, evaluate, and resolve DS product quality and process issues with lab staff when needed This position will also provide ongoing technical support and continuous process improvement to labs licensed and installed to produce Essilor Luxottica Digital products. MAJOR DUTIES AND RESPONSIBILITIES Responsible for DS equipment installation, setup, and validation – This includes working with equipment manufacturer technicians, lab personnel and Essilor resources Responsible for DS equipment installation, setup and validation of DS ancillary and support equipment – includes working with contractors, manufacturer technicians, lab personnel and Essilor resources Manage and explain preventive maintenance programs and processes at DS Labs Conduct troubleshooting, diagnosis, calibration and/or repair of electronic, pneumatic, hydraulic, and mechanical DS equipment problems.

Analyze DS lens production quality and make machine and/or process adjustments with Lab staff when appropriate Operate, read, and analyze DS Process Control results and guide the lab in process adjustments when needed.

Train lab employees in the technical job responsibilities and tasks of the Essilor Luxottica Digital Surface process Work with Zone Technical Support resources to coordinate and execute equipment/product validations at new installations and/or processes Provide 2nd level call support for troubleshooting, diagnosing, calibrating, and repairing Essilor Luxottica Digital Surface process and related equipment issues via telephone or on-site Perform machine, process, and quality audits on a continuous basis Maintain accurate records and issue complete and timely reports on equipment operations and process Provide recommendations to Zone Technical Support Manager to finalize remodel items, installation, project timelines and budgets as needed Cleary communicate progress, status, and issues to Digital Deployment Manager and Essilor BASIC QUALIFICATIONS Bachelor's Degree in technical field or equivalent combination of education and work experience.

Desire experience in Wholesale Lab processing environment with a strong lens surfacing aptitude. Experience with Digital Surface or related technology is strongly desired.

Ability to troubleshoot electronic and mechanical equipment issues. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

POPULAR
School-based ot in dallas, tx
1
School-based ot in dallas, tx
Dallas, TX
Dec 22, 2023

your job responsibilities will be available with the school director. Benefits: Health, dental, and vision insurance available 401k Retirement Plan Qualifications: Masters degree in Occupational Therapy Active licensure You’re welcome to apply here or email xyz X@ for immediate consideration.

Katelyn Bruno Soliant Health Account Executive xyz X@ 678-710-xyz XFor more details: jobs-search. org/school_dallas-c448655/school-based-ot-in-dallas-tx-dallas_i1969779475

POPULAR
Cabin Safety Instructor
1
Cabin Safety Instructor
Dallas, TX
Dec 22, 2023

and independent territories. Flight Safety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position The Cabin Safety Instructor delivers exceptional instruction in accordance with aviation regulations and Flight Safety Training principles. Tasks and Responsibilities Conduct Cabin Safety training for clients receiving core, specialty, or enrichment training courses, including Initial, Recurrent, company specific drills and Executive Emergency training. Develop and prepare training materials that support training

delivery to meet client needs in accordance with applicable curriculum. Competent with pre-instruction Client Training requirements such as CTQ and RMS review and completion.

Complete accurate training records in accordance with Flight Safety record completion procedures. Maintain Instructor qualifications in accordance with Flight Safety and regulatory requirements. Knowledge, Skills, Abilities Knowledge of aviation safety standards and practices. Ability to manage classes and teach effectively. First-level facilitation skills. First-level customer service skills. Excellent verbal and written communication skills. Intermediate problem-solving skills. Technical Aptitude – Displays the

capability to relate to a specific field of activity which requires a particular skill or specialized knowledge.

Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee may be required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. Must possess physical range of body motion to perform the following: Reach and manipulate numerous controls within the Simulator device from the Instructor's chair. Enter and exit from the Simulator device via the provided ramp.

Move between the Instructor station, screen and podium while instructing in the classroom. Exit from malfunctioned Simulator while the device is in a severely pitched attitude. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must regularly lift and/or move up to 40 pounds daily and occasionally lift and/or move up to 80 pounds. While performing the duties of this job, the employee frequently works near moving mechanical parts. The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration.

While performing the duties of the job, the employee must be able to swim 200 yards in a chlorinated or salt water environment. The employee must also be able to tread water and provide water rescue training in an instruction environment. The noise level in the work environment is usually moderate. Flight Safety is an Equal Opportunity Employer/Vet/Disabled.

All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, or disability.

POPULAR
Customer service specialist - hiring immediately!
1
Customer service specialist - hiring immediately!
Dallas, TX
Dec 22, 2023

Monday to Friday, 8am to 5pm Job Duties: Interacts with customers via telephone, SMS, and email to assist with customer inquiries and issues Handles heavy inbound calls (150-200 daily) professionally and promptly Educates and promotes self-service options where applicable Resolves customer complaints and concerns through active listening, empathy, professionalism, and problem solving Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations Job Requirements: High School Diploma or Equivalent Must have 1+ year(s) of experience in a high volume, metrics driven call center environment Must be able to maintain

composure and diffuse tense calls Microsoft Dynamics experience is a major plus, but any software tools for logging inbound calls are acceptable Pre-Screening Includes: Background Check Drug Screening Interview Process Clerical Testing For more details: jobs-search.

org/marketing_dallas-c448655/customer-service-specialist-hiring-immediately-dallas_i1969554062

POPULAR
Bilingual customer service agent
1
Bilingual customer service agent
Dallas, TX
Dec 22, 2023

Week Project Pay : $13.13/hour Responsibilities: Answer and direct phone calls Organize and schedule appointments Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Maintain a filing system Order office supplies and assist with inventory Reconcile invoices Other duties as needed Job Requirements : Relevant experience in an office environment, preferably in an administrative position Exceptional interpersonal and communication skills Bilingual Spanish - English Excellent writing skills strong spelling, grammar, and punctuation Ability to work independently and excellent time management skills Intermediate MS Office

skills (Word, Outlook, Excel) HS diploma or GED required Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.

org/administration_dallas-c448655/bilingual-customer-service-agent-dallas_i1969308252

POPULAR
Customer service representative - $16.50 per hour - hiring immediately!
1
Customer service representative - $16.50 per hour - hiring immediately!
Dallas, TX
Dec 22, 2023

your next career! Job Title: Customer Service Representative (temp to hire) Location: Dallas, TX (on-site) Pay: $16.50 Schedule: Monday - Friday, flexible to work a shift between 8am to 7pm Job Description: Customer Service Representative will serve customers by determining requirements, answering inquiries, resolving problems and fulfilling requests.

Handle customer inquiries through incoming calls and emails Manage and resolve customer complaints through problem identification and escalation of priority issues Provide customers with product and service information Process orders, forms and applications Route calls to appropriate resources Update job knowledge by participating in educational

opportunities Enhance company brand by exploring opportunities to add value to job functions and processes Cross train for basic knowledge of other company departments Train other Customer Service Representatives on new systems and functions Assist management on various projects as needed Act and perform as a leader amongst other representatives in department contributing to a collaborative environment Requirements: 2 to 3 years experience in a call center High School diploma or equivalent Proficient in Microsoft applications Customer focused with the ability to analyze and solve problems Strong written and verbal communication skills along with active listening Ability to multi-task, set priorities

and manage time effectively Application Process Includes: Skills Testing Drug testing Background check For more details: jobs-search.

org/information-technology_dallas-c448655/job_i1969309697

POPULAR
Customer service rep - hiring immediately!
1
Customer service rep - hiring immediately!
Dallas, TX
Dec 22, 2023

Monday to Friday, 8am to 5pm Job Duties: Interacts with customers via telephone, SMS, and email to assist with customer inquiries and issues Handles heavy inbound calls (150-200 daily) professionally and promptly Educates and promotes self-service options where applicable Resolves customer complaints and concerns through active listening, empathy, professionalism, and problem solving Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations Job Requirements: High School Diploma or Equivalent Must have 1+ year(s) of experience in a high volume, metrics driven call center environment Must be able to maintain

composure and diffuse tense calls Microsoft Dynamics experience is a major plus, but any software tools for logging inbound calls are acceptable Pre-Screening Includes: Background Check Drug Screening Interview Process Clerical Testing For more details: jobs-search.

org/marketing_dallas-c448655/customer-service-rep-hiring-immediately-dallas_i1969665254

POPULAR
Field Service Technician - Dallas/Ft. Worth, Texas
1
Field Service Technician - Dallas/Ft. Worth, Texas
Dallas, TX
Dec 22, 2023

life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives. Are you looking for an inspiring career? You just found it.

As a Field Service Technicianfor Getinge, in our Dallas, TX area service territory, your primary mission will be to provide maintenance and repair services at customer establishments, following manufacturer's instructions and utilizing knowledge of mechanical, hydraulic, and electronic equipment. The candidate we seek will be responsible for: You will rely on your technical expertise as an experienced field service professional

to perform scheduled maintenance on a wide-array of high technical medical devices and machines. While performing your assigned job duties you will maintain compliance with industry regulations and requirements, regulatory body policies and protocols and internal operating procedures and work instructions.

Military avionics or electro-mechanical experience will be highly considered. Your people skills and customer-oriented focus will be crucial in this role because you will be instructing customer personnel in the operation and proper use of the equipment. Additionally, your ability to juggle priorities and be flexible with your time will be critical as you respond to emergency repair

requests. Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone.

Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise. Excellent Opportunity to join an industry leader! Excellent Compensation and Benefits Package! Position Eligible for Remote Work: Field Salary Range: $32-$40 per hour Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world's most desired medtech company. INDALPDN-MSTR267217578

POPULAR
Field Service Technician (ACT) - Dallas, TX
1
Field Service Technician (ACT) - Dallas, TX
Dallas, TX
Dec 22, 2023

science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives. Are you looking for an inspiring career? You just found it.

The Field Service Technician will provide professional field service technical support on all Getinge Acute Care Therapy products in the assigned territory. This position is responsible for responding to emergency calls and scheduling preventive maintenance visits to meet service agreement obligations, while focusing on quality service and customer satisfaction. The position is also expected to help support the renewal of service

contracts and assist with identifying new service contract opportunities to grow the service business in the territory. Excellent technical and communication skills are needed to positively interact with customers and company personnel.

This position is required to independently manage work schedules and possess basic business acumen to effectively communicate with all levels of the organization. The Candidate We Seek will be Responsible For: Provide on-site and telephone technical service support for the installation, inspection, repair and preventative maintenance of products for customers within their territory. Maintain positive, professional communication with customers, regional

team members and the Technical Support group. Document all activities in accordance with Service policies and procedures.

Provide technical assistance to the Field Sales team. Maintain all service contracts in accordance with service policies and procedures. This includes, assisting with identifying potential service contract customers. Protect company assets and maintain loaner and test equipment, spare parts inventory, and other company equipment and supplies in good condition and working order. Make decisions based on policies and procedures, and discuss and refer unresolved customer service issues to the respective Service Regional Manager. Adhere to all company policies, procedures and comply with all safety and regulatory requirements.

Build quality into all aspects of work. Required Skills and Abilities of the Desired Candidate: Technically proficient in using schematics, systems diagrams and repair/replacement procedures to troubleshoot, repair and calibrate of assigned products in the territory. Effective mechanical and electro-mechanical skills such as in hydraulics, pneumatics, motors etc. Well-organized, able to carry out tasks with minimum supervision. Able to present service solutions that meet customer needs. Exhibit high level of critical thinking ability.

Customer-oriented and strong interpersonal skills. Strong verbal and written communication skills. Basic to intermediate Microsoft skills in Word, Excel and Outlook. Must have a valid drivers' license. The position requires travel of approximately 40% to 75%, including some overnight travel. Associate of Science Degree in Electronics, Electro-Mechanical, Biomedical Engineering and/or technical discipline; or equivalent military training and experience with emphasis in electronics technology. A minimum of 2 years' experience in a field service role in medical devices, technical repair or related technical field.

Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone. Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise. Excellent Opportunity to join an industry leader! Excellent Compensation and Benefits Package! Position Eligible for Remote Work: Field Salary Range: $32-$40 per hour Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world's most desired medtech company. INDALPDN-9ae7d857-38d5-4fce8a5fdce55

POPULAR
Senior Remittance Customer Service Representative
1
Senior Remittance Customer Service Representative
Dallas, TX
Dec 22, 2023

and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. This position requires you to be within 50 miles of Dallas, TX. The Business Solutions Service Team provides service and processes group billing remittances for our Employee Whole Life product line.

The team works closely with agents, sales partners, clients, and employers/payroll administrators. The Senior Representative will handle a wide variety of incoming phone requests from our sales agents, employers and payroll administrators, and policy owners with a high degree of customer service acumen in a

dynamic environment. Primary Responsibilities: Answer inbound calls from agents, policy owners, and employers while demonstrating the ability to quickly understand/anticipate the client's needs and expectations.

Interact professionally with clear and effective communication to set the appropriate expectations on timeline of deliverables; and conduct follow ups as needed. Develop and maintain business partnerships to ensure client's needs are met, potential problems are averted, and service issues are managed/resolved proactively, accurately, and effectively. Understand and be able to articulate information related to group remittance and the Employee Whole Life product, including deductions,

sort criteria, billing cycles, etc. Provide our agents, payroll administration contacts, and policy owners with outstanding customer service support.

Process basic financial and non-financial transactions using our workflow and administrative systems to include creating escalated items for out-of-scope requests. Knowledge of contract provisions and related laws, regulatory requirements, and company procedures. Qualifications: High School Diploma or GED required; associate or bachelor's degree preferred. 2+ years of customer service and/or call center experience in the Financial Services, Banking, or Insurance industry preferred. Strong accountability and ability to provide exceptional customer service experience.

Preferred minimum two years' experience with multiple software and system-based applications, including Microsoft Office Suite. Demonstrated experience in critical and analytical thinking with an attention to detail to effectively problem-solve issues to resolution. Ability to multi-task and manage multiple and divergent priorities and deadlines Strong Verbal/Written Communication skills required with emphasis on strong phone contact skills and active listening. Demonstrated organizational, time management and interpersonal skills. Shift: This is a full-time position Monday through Friday.

Candidates should be flexible to work any 7.5-hour shift between 8 am and 6 pm CT during the work week. During your initial training period you may be asked to come into office 3 times a week. Please note: This role requires FINRA licensed and/or FINRA Associated Person fingerprinting. Salary range: $37,500-$55,500 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses " Be Good At Life. " To learn more, please visit Linked In , our Newsroom and the Careers page of . Job Requisition ID: 89804 Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Call Center Representative, Payroll, Customer Service Representative, Call Center, Customer Service, Finance Requisition #: 110729xyz X6ahf9io63

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