model where you can make a difference, and we are proud to have been ranked as a Top Workplace for four consecutive years. We offer: Competitive market compensation Immediate 403(b) matching eligibility and a generous PTO plan Best-in-Class healthcare for you and your family A variety of benefits savings programs and other perks Training & Career Growth Opportunities Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional.
Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then,
we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty.
Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, partson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Medical Receptionist JOB SUMMARY This position is responsible for the coordination of scheduling
appointments for consumers and Medical Operations. Assist with administrative support to Medical Operations staff.
RESPONSIBILITIES: 1. Maintain and coordinate scheduling of new and return appointments for consumers with physicians and nursing staff. Assure a system of communication of these appointments to appropriate staff. 2. Schedule transportation for return appointments when necessary via assisting consumers in communicating with internal and external transportation companies. 3. Answer phones promptly and courteously, retrieving messages when needed. 4. Assume responsibility for the maintenance of professional calendars and schedules of Medical Operations.
5. Prepare and distribute daily appointment schedules to physicians, nurses and appropriate staff. 6. Ensure that consumers are checked. Leave no consumer waiting for an extended period of time without checking on them. 7. Present and maintain friendly customer service attitude. 8. Provide administrative support to Medical Operations staff as coordinated through the Clinic Administration Team to include faxing, filing and distributing the mail. 9. Keep the lobby, kitchen area and desk area neat and clear of boxes and other clutter. 10. Assist with insurance verification, scanning insurance cards, verifying coverage, and reporting any errors.
11. Collect co-pays and makes change. 12. Performs other duties as assigned. REQUIREMENTS: Valid Tennessee Driver's License High school diploma or general education degree (GED) Previous health care administrative experience preferred Acceptable Criminal Background Investigation ABOUT YOU: Customer Service/Approachability Skills Builds appropriate rapport with consumers and teammates Maintains friendly customer service attitude Is pleasant and gracious Ability to listen well and with interest Communication Able to communicate with diverse others Notifies supervisor of concerns, issues or ideas Dependability Schedules PTO in advance Completes tasks necessary as assigned Time Management/Organization Schedules appointments correctly and quickly Maintains efficient front desk flow Able to prioritize Able to multi-task Team Oriented Assists other AA's with front desk responsibilities as needed Assists MHC clinic and other departments as needed Flexible to changes BENEFITS: Mental Health Cooperative offers a full comprehensive benet plan for you to participate in.
The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity.
We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, interactionual orientation, protected veteran status, disability, age, or other legally protected status.
For nearly 30 years, Mental Health Cooperative (MHC) has been helping adults with severe mental illness and children with serious emotional challenges live quality lives in the community with ongoing support and treatment. MHC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace.
