duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal.
Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: High School Diploma or equivalent N/A N/A PREFERRED: N/A Minimum of one year experience in a physician practice office or similar setting to include general business operations, scheduling, and insurance. MOA Certification SUBSTITUTIONS
ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities: Basic understanding of medical terminology. Knowledge of coding preferred. Knowledge of general business operations, scheduling, insurance, and coding.
: Ability to work without close supervision and to exercise independent judgment. Ability to use word processing and spreadsheet programs and standard office equipment. Ability to communicate verbally and in writing with others. Ability to organize multiple tasks and projects and maintain control of workflow. Ability to handle stressful situations. : Ability to operate standard office equipment such as PC, copier, fax machine, printer.Ability to perform basic arithmetic calculations. Ability
to provide customer service consistent with MLH values. Key Job Responsibilities: Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments. Collects co: pays and insurance data to ensure full and proper payment. Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone. Demonstrates initiative in identifying opportunities for self: development and enhancement of professional competency. Physical Requirements: The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.Must have good balance and coordination.The physical requirements of this position are: light work : exerting up to 25 lbs.
of force occasionally and/or up to 10 lbs. of force frequently.The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
as exemplified in MLH Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: High School Diploma or equivalent N/A Effective June 1, 2018: New Hires and Transfers are required to have current AHA " Heartsaver" Certification.
PREFERRED: N/A Previous experience working in a medical facility as a Medical Assistant or other similar health care experience. Experience with an EMR system. BLS SUBSTITUTIONS ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities: Ability to read and follow written instructions, policies and procedures as would be acquired through completion of high school.Working knowledge of computer
data entry/retrieval skills (MS Office Suite); prior experience with electronic medical record systems preferred.Knowledge of basic medical terminology as would be acquired through specialized vocational training or six months experience in a patient care clerical job preferred.Ability to communicate verbally and in writing with others, including clear speech and acceptable pronunciation, spelling, grammar and word usage; knowledge of telephone etiquette.Ability to perform basic arithmetic calculations (i.
e. add, subtract, multiply, and divide) as might be acquired through completion of high school Key Job Responsibilities: Performs clerical and data entry activities related to patient
care.Serves as unit receptionist.Assists and/or provides patients with personal care, activities of daily living and other basic needs under the direct supervision of the Registered Nurse.Assists with admissions and discharge to the unit.Adheres to and supports Units/Nursing/Hospital policies, procedures and standards.Maintains a safe, clean, orderly environment.Maintains current clinical expertise Physical Requirements: Ability to stand, walk, climb stairs, sit in one place, squat, kneel, reach, bend, crawl and twist throughout the shift.Ability to perform repetitive hand and wrist motion as well as using hands for gripping and squeezing; ability to use hands and feet together for repetitive, coordinated motions.Good hand: eye coordination.Ability to lift and carry up to 50 lbs.
without assistance and push and pull up to 250 lbs.Normal hearing; normal vision, including color, night and peripheral vision.Frequent invasive and non: invasive patient contact.Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. : Ability to react quickly to emergency situations.
prescription refill authorizations, responding to patient phone calls and providing patient care.
Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: High School diploma or equivalent Work Experience as EMT, CMA, or Phlebotomist N/A PREFERRED: Completion of technical training program in Emergency Medical Technician, Medical Assisting or Phlebotomy N/A N/A SUBSTITUTIONS ALLOWED: N/A Minimum of two to four years equivalent work experience N/A Knowledge/Skills/Abilities: Knowledge of insurance authorization procedures.Ability to use clinic applications for scheduling
and registration.Ability to read and follow written instructions, policies and procedures as would be acquired through completion of high school.Knowledge of basic computer functions and operations.
Previous keyboard experience or computer education preferred.Knowledge of basic medical terminology as would be acquired through specialized vocational training or six months experience in a patient care clerical job preferred.Ability to communicate verbally and in writing with others.Knowledge of telephone etiquette.Ability to perform basic arithmetic calculations (i. e. add, subtract, multiply, and divide) as might be acquired through completion of high school. Key Job Responsibilities:
Performs clerical and data entry activities related to patient care.Assists with patient check: in and check: out.Serves as the department receptionist.Assists and/or provides patients with personal care, activities of daily living and other basic needs under the direct supervision of the Registered Nurse.Performs other job functions.
Physical Requirements: The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.Must have good balance and coordination.The physical requirements of this position are: heavy work : exerting up to 200 lbs. of force occasionally and/or up to 50 lbs.
of force frequently.The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.The Associate may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i. e. custodial, food services, general laborer, etc. ) or to make general observations of facilities or structures (i. e. security guard, inspection, etc. ).Occasional non: invasive patient contact.Exposure to body fluids and to hazardous or poisonous materials.Ability to respond to emergency or critical situations.
Education/Formal Training Work Experience Credential/Licensure REQUIRED: High school graduate or equivalent. Minimum of two years of office administrative experience. N/A PREFERRED: Associate's degree in a related degree N/A N/A SUBSTITUTIONS ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities: Must be proficient in the Microsoft Office program or programs (Word, Excel, Power Point) as indicated in the specific function within the department.
: Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.Proficient in use of basic office equipment; multi: line phones; and data entry. Demonstrated organizational skills with ability to set
priorities and meet deadlines. Demonstrates discretion in dealing with confidential information and sensitive issues. Proven record of providing excellent customer service both internally and externally.
Ability to evaluate problematic situations and be able to adapt, respond to, and/or notify/advise appropriate staff in order to resolve the situation/issue. : Ability to type lengthy or detailed memoranda.Ability to prioritize multiple tasks for multiple Directors and/or Senior Directors. Key Job Responsibilities: Coordinates and maintains an efficient office operation and performs administrative duties of a moderately complex and confidential nature in support of office activities to
relieve the staff of various administrative responsibilities. : Prepares a variety of correspondence, memoranda, reports, statistical reports and other materials.
Establishes and maintains efficient filing systems for departmental and confidential materials. Assists leaders with budget and fiscal functions. Performs various office support duties specific to the department assigned. This section can constitute up to 15 of job duties or considered " Other job duties. " (Please list the primary standards of the job in the space provided below. ) Physical Requirements: The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.Must have good balance and coordination.The physical requirements of this position are: light work : exerting up to 25 lbs.
of force occasionally and/or up to 10 lbs. of force frequently.The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. : The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
