customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance.
health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS Hughes Exterminators is part of the Arrow Exterminators family of brands. We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege
of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities.
Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has
a lot of options and we are humbled that they choose to work with us.
That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS AN INSIDE SALE REPRESENTATIVE In this position, you will show off your skills to influence. Whether you are speaking with an existing or a potential customer, you are charged with introducing and educating them on services that best benefit their needs and enrolling them in those services. You will also partner with Outside Sales by generating leads and appointments through your telephone conversations. A successful Inside Sales Representative works many of the lead generating programs that are created by the corporate Inside Sales Department.
You will be coached and supported by regional training managers. Furthermore, your data entry skills enable you to document your interactions and call activity with each customer in our customer relations management system. In addition to making outbound calls, you will support the administrative team by answering inbound calls for scheduling, billing, or problem resolution. Minimum Qualifications: Compliance with Drug-free Workplace Policy Able to pass a pre-employment background check upon offer of employment Previous customer service experience, preferred Excellent telephone skills Basic computer skills Ability to pass and maintain any state regulatory agency required licensing/certification exams Able to pass internal technical exams High school diploma or equivalent Able to work a 40-hour (minimum) work week ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity and a Drug-Free Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Hughes Exterminators as a Pest Vets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U. S. Military. Job Posted by Applicant Pro
Functions: To perform this job successfully, an individual must be able to perform all essential functions in a satisfactory manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Completes Interior Designs for all WCDBFL projects Provides creative input to our marketing and marketing team members.
Contributes to social media activities. Identifies and develops (new) markets such as: Kitchens, bathrooms, outdoor kitchens, outdoor living, general remodeling, and " sensible" line extensions. Attends networking events such as those at the Manatee/Sarasota Chamber of Commerce, etc. Provides adequate, competent representation
at trade shows, conventions or industry meetings as directed. Develops and maintains sales records including sales calls and sales results in a timely and accurate manner.
Ensures the quality servicing of customers by monitoring key indicators and reports aswell as frequent contacts with key customers. Achieves all sales call goals. Meets or exceeds sales and gross margin goals. Keeps the President informed as to all pertinent factors affecting the assigned coverage area. Monitors sales results for potential improvements and variances from plan and takeappropriate actions. Ensures proper information to do quotes. May require going to job sites to measure, taking information off of blueprints.
Prepares shop drawings, diagrams and other working documents illustrating customers' objectives and outsources CAD work as required.
Obtains material estimates and do labor estimates to develop quote. Ensures that the proper quoting forms and guidelines are utilized. Ensures that sales expenses are acceptable and within the expense budget. Monitors competitive activity in the market and identifies new competition and/or changes in competitors' activities. Identifies quality, timeliness or perceived value problems reported by customers, as well as requests for new services. Stays current on industry trends. Maintains cooperative working relationships with all company employees.
Plans sales calls to cover the assigned sales territory efficiently and effectively. Complies with company policies pertaining to methods, procedures, records, reports, conduct, etc. Acts as a liaison between customer and the operations aspects of the company. Researches, suggests, and assists in expanding the current customer base. Handles difficult situations with customers, employees, vendors and subcontractors with tact and diplomacy. Develops, in conjunction with the President, a clear marketing strategy designed to ensure continued growth in revenues and profits while minimizing competitive intrusion.
In conjunction with the President, ensures the pricing structure for all services is competitive and that profitability is maintained. Processes orders and follows up on services rendered in accordance with company policies and customer requirements. Using the sales plan, follows up on new sales leads, current and former customers. Consistently prospects for new customers using referral and other ethical means available. Assures the confidentiality of customer lists and other sensitive company information. Performs any other related or unrelated, unassigned, unspecified, unusual, or special duty the President may assign from time to time.
Education: Required: High school diploma or equivalent Preferred: Associates Degree in Business Administration or Marketing; however, extensive sales experience in the Home Remodeling Construction industry may substitute. Licensing/Registration/Certification: Required: Valid Florida Driver's License Preferred: Real Estate License, ASID, NCDIQ Experience: Required: Two or more years of sales/customer service experience in a home remodeling business with sales in excess of $500,000 annually. Preferred: Five or more years of experience in a home remodeling sales and/or design environment.
Knowledge, Skills and Abilities: Must have the skills and knowledge to keep all lines of communication open within the office and from external sources. Ability to work with other employees. Knowledge of sales techniques and report preparation required. Mental abilities are required to compute business math formulas and to enter data onto spreadsheets, sales reports, and databases. Ability to read, analyzes, and interprets blueprints. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively communicate, in English, both verbally and in writing. Knowledge of the Customer Order Processing and delivery scheduling systems. Good organizational, written and particularly telephone communications skills Ability to deal tactfully with human issues with customers Ability to create and maintain cooperative team building relationships within theorganization and with customers Ability to recognize and respond to changing priorities Experience with time planning goal setting. Ability to meet deadlines and work under pressure A desire and ability to succeed Mathematical Skills: Ability to work with mathematical concepts and conversions.
Ability to work with statistical data and apply concepts such as whole numbers and fractions, ratios and proportions and work with measurement devices Ability to work with and convert units of production and convert those units to dollars Ability to understand requests for proposals, technical specification sheets and convert those requests into the terms, standards and units of production and measurement utilized within the WCDBFL organization. Reasoning Ability: Ability to handle multiple and changing priorities concurrently Ability to work with practical problems and deal with a variety of variables Ability to interpret instructions furnished in written, oral or schedule form Ability to direct the emphasis and direction of others in an orderly fashion Ability to identify critical issues and recommend appropriate solutions Ability to identify when to seek assistance from others Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee sits, stands, uses hands, arms, and fingers to perform routine tasks. Normal vision and hearing is required including ability to see color for design work. Lifts up to 30 pounds when carrying sample boxes. May need to kneel, crouch, squat and use a step stool to measure projects. Work Environment: This position will be working primarily indoors in a climate-controlled office environment, but also requires the employee to be in the outdoors on a frequent basis as well as customers settings.
From this movement, the employee will encounter varying temperatures and weather conditions. The normal auto and air travel hazards will apply. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Measurement: This position will be evaluated using the following criteria, however other criteria may be added at the discretion of management: Proven ability to produce $250,000.00 leads that successfully turn into contracts.
Proven ability to meet/exceed quarterly and annual sales objectives as determined by management. Proven ability to nurture relationships with customers that lead to additional leads and contracts. Target of $1.5M annually in new business. Ability to accurately process customer orders in a timely manner Ability to identify product requirements in terms of specific customer needs. Ability to maintain excellent working relationships with all customers and sales personnel. Ability to maintain records accurately in the order processing system.
Ability to construct effective and profitable contracts. Timeliness in the entry and distribution of customer purchase orders to sales and schedule planning personnel. Job Posted by Applicant Pro
