education located on a 88+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 888,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students.
Founded in 1885, the College has approximately 2200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving
the community, and a high level of involvement in the global economy. AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve.
We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented. Job Description: Manages an array of data collection and analysis platforms with primary focus on Retention software/systems like AIC Connect (Starfish). Responsibilities associated with this duty include to create and manage early alert accounts for all faculty and relevant staff; develop new innovative opportunities (e. g. implementation of tiered approach for proactive
advising outreach) within the system to support persistence and completion; work with the vendor to research issues and test the functionality of the system; assist with development of training and training materials; collaborate and consult with College faculty and staff to further embed early alert functionality into their daily work processes.
Provide data analysis and presents findings and reports regularly to the Office of Institutional backssment, Research, and Effectiveness and academic support staff. Synthesizes data from separate platforms to perform predictive modeling, evaluate program performance, trend analysis, student retention, and any other data related to student success.
Produces individual student profiles and aggregated data reports for Office of Institutional backssment, Research, and Effectiveness staff, academic support staff/advisors, and administration. Communicates suggests for improving data collection and modeling strategies. Other responsibilities as assigned by the Director of Institutional backssment, Research, and Effectiveness. Requirements: Required Degree(s): Bachelor's degree Preferred Degree(s): Bachelor's degree in computer science or related field Required Field of Expertise: Expertise in Excel, SPS, or SQL. Minimum of five years managing database or software systems.
Experience with producing detailed backssment, evaluation reports, dashboards, and data visualizations. Experience writing custom SQL reports. Preferred Field of Expertise: Familiarity and past work experience with student databases (e. g. Starfish, Campus Labs, Jenzabar). Experience with internal/external reporting in Higher Education (IPEDS, CDS, NC-SARA, etc. ). Knowledge/Skills/Abilities Fluency in high-level software and coding language. Ability to create strong relationships with faculty, staff, and students. Excellent organizational skills and planning abilities; Must be able to manage multiple and complex projects.
Ability to work independently and as an effective member of a team. Excellent written and oral communication skills, and advanced computer skills. Proficient in the use of Microsoft Office Suite, student databases and the ability to create detailed reports, documents, presentations. Protect the privacy and security of data, ensuring compliance with FERPA and other regulations. Additional Information: Work Schedule This is a full-time, exempt level, benefit-eligible position. Normal office hours are 8:30 a.
m. to 4:30 p. m. flexible to the needs of the department. AIC reserves the right to fill this position at a level above or below the level included in this posting. AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Application Instructions: Qualified applicants should save and submit the following documents with the online application.
Brief cover letter Current resume Contact information for three professional references (one of which must be a current or prior supervisor) Review of applications will continue until the position has been filled. For more details: jobs-search. org/data-analyst_springfield-c434668/data-analyst-institutional-research-springfield_i1972587437
business processes, create data mappings for interfaces to convert legacy data, design and generate reports, coordinate User Acceptance Testing, manage test plans and test cases, participate in Go-Live activities, perform gap analysis, collaborate with user experience and design teams to perform traceability of solution to design and business requirements, etc.
REQUIREMENTS: Masters degree in Computer Science, Information Systems, Science, Business, or business related fields plus 6 months demonstrated experience in business analysis or systems analysis or analysis in IT field using MS Office Suite, MS Project, MS Visio required. Travel and/or relocation to unanticipated locations in
U. S. required. Work Location: Braintree, MA and unanticipated locations in U. S. APPLY: Must IDENTIFY Job Code. Attn: HR-14450, Dotcom Team, LLC, 325 Wood Road - Suite103, Braintree, MA 02184. OR via company website at!
on a 88+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 888,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students.
Founded in 1885, the College has approximately 2200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and
a high level of involvement in the global economy. AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve.
We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented. Job Description: Reporting to the Director of Strategic Academic Partnerships, the Instructional Designer/Technologist will be responsible for collaborating with faculty and subject matter experts to design and develop engaging and interactive learning materials, multimedia resources, and web-based content. Utilize instructional design principles to ensure alignment with learning objectives and
promote effective learning experiences. Assist faculty and staff in integrating instructional technology tools and software (e.
g. Canvas, Turnitin, Kaltura) into their teaching methodologies. Provide guidance on selecting and utilizing appropriate instructional technology solutions for face-to-face, online, hybrid courses. Provide guidance and troubleshooting support for faculty and students using the LMS. Collaborate with faculty and other stakeholders to identify instructional needs and develop innovative solutions. Provide individual consultations to faculty members, assisting them in applying pedagogical strategies and integrating technology effectively.
Ensure the quality and effectiveness of instructional materials through ongoing backssment and evaluation. Conduct reviews and provide recommendations for improvement based on student feedback, learning outcomes, and programmatic needs. Other duties and responsibilities as assigned. Requirements: Required Degree(s): Bachelor's degree in instructional design, educational technology, or a related field. Preferred Degree(s): Master's degree in instructional design, educational technology, or a related field. Required Field of Expertise: At least three (3) years of proven experience in instructional design, multimedia development, and the integration of technology in education.
Preferred Field of Expertise: At least five (5) years of proven experience in instructional design, multimedia development, and the integration of technology in education. Knowledge/Skills/Abilities Knowledge of and experience in online and classroom technology preferably in a K-12 program or Higher Education. Proficiency in using multimedia authoring tools, learning management systems, and other instructional technology platforms. Experience with Learning Management Systems, audience response systems, lecture capture, video streaming, and other educational technologies.
Strong knowledge of instructional design models, learning theories, and pedagogical strategies. Ability to organize and manage projects that involve a variety of stakeholders and timelines. Demonstrated teaching, interpersonal, and communication skills. Ability to collaborate effectively with faculty, IT professionals, and other stakeholders. Excellent communication, presentation, and interpersonal skills. Additional Information: Work Schedule This is a full-time, exempt-level, benefit-eligible position. Normal office hours are 8:30 am - 4:30 pm, flexible to the needs of the department.
Occasional evening and weekend work is required. AIC reserves the right to fill this position at a level above or below the level included in this posting. AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Application Instructions: Qualified applicants should save and submit the following documents with the online application.
Brief cover letter Current resume Contact information for three professional references (one of which must be a current or prior supervisor) Review of applications will continue until the position has been filled. For more details: jobs-search. org/instructional-designer_springfield-c434668/instructional-designertechnologist-springfield_i1972593141
team members on day-to-day operations and network projects to ensure delivery of network-related services to our clients. We offer remote flexibility. Some responsibilities include but not limited to: Participate in day-to-day network operations and administration based on customer needs Collaborate on projects including solution architecture, design, and implementation Participate in delivering customer presentations Interface with customer IT contacts as well as third-party vendors Obtain and/or maintain technical skills and certifications required to meet the requirements of our clients Document operational processes and procedures to optimize support and management of deployed systems Engage
effectively with other team members and vendors Be proactive in identifying and fixing potential problem areas Provide emergency after-hours support as part of a scheduled on-call rotation Provide periodic after-hours support for scheduled maintenance activities Assist with non-networking related engineering and operational customer obligations as needed All other duties as assigned Skills: Must have Cisco Wireless and Palo Alto experience, Cisco wired experience is a plus Experience deploying and managing LAN, WAN, and WLAN technologies Strong knowledge in implementation and troubleshooting Cisco Nexus, Catalyst, ASA devices Working knowledge of other enterprise class switches (L2/L3), routers,
load balancers and firewalls Proficient in network routing protocols like OSPF, BGP, EIGRP, HSRP Ability to configure and troubleshoot VPNs Technical expertise in network, storage, virtualization, and compute across multiple vendors Experience with diverse environments Experience and Education: 4+ years administrating enterprise environments with 24x7x365 uptime requirements 4+ years deploying and integrating solutions BS/BA degree in Computer Science or equivalent industry experience Palo Alto Networks Certified Network Security Administrator Certification (PCNSA)
really like partners in the important work we do to design, equip, and train the best dental offices across North America. What we're missing is someone who can help us refine the design and usability of our websites as well as the information that our customers receive with their products.
We're looking for someone who cares deeply about making great customer experiences through their work, so that we can best serve our customers. Our Marketing Group is growing and we're looking for someone who is excited to be part of a dynamic team and eager to learn and develop new skills. There will be mentoring by senior marketing professionals with a focus on your career advancement. As a company,
we avoid unnecessary meetings and pride ourselves on making it easy for creative people to create. What we are looking for: Updating the design and usability of our client-facing (primarily and www.
ergonomic-) web sites Creating wireframes, storyboards, sitemaps, and interactive prototypes Analyzing user feedback and activity to better understand our buyer personas Creating infographics to clarify concepts unique to our dental office design systems Taking a thoughtful look at how we present and explain the products that we deliver so we can continuously improve the customer experience Qualifications & Expectations: Above all, we are looking for someone who has a great attitude and loves
to learn Creative thinker with the skills and mojo to get important work done 3+ years of experience in web design is desirable for this role Proficiency in Photoshop, Illustrator, and a wireframing tool such as Adobe XD your benefits: Our teams at Design Ergonomics include Marketing, Research & Development, Customer Service, Sales, Office Design, Interior Design, Fabrication, Finance, Operations, and Manufacturing.
Many of our team members have been with the company for over a decade and are great mentoring resources for new team members. We have competitive benefits, supportive management, and a dynamic work environment. Design Ergonomics is an equal employment opportunity (EEO) employer and strongly supports diversity in the workplace (m/f/d/v).
Sound like a fit? We'd love to hear from you! Apply by submitting your resume and portfolio to this job ad. Job Posted by Applicant Pro
ticketing, omni-channel marketing, and web systems. This role is responsible for developing, configuring, and customizing Salesforce to support a wide range of business functions and workflows as well as integrations with other platforms. The CRM Systems Developer will work collaboratively with the CRM Systems Administrator, the CRM Product Manager, web developers, and other technical and non-technical stakeholders to design and implement solutions that meet the needs of the Museum across a wide range of functional areas and will help advance the Museum's digital transformation goals and enable a 360-degree view of constituents.
RESPONSIBILITIES: Database of 425,000 contacts, 30,000 memberships,
and millions of transactional records Over 100 end users of systems 15+ distinct functional areas of business 2 major applications in ecosystem (Salesforce, Ticketure) 5+ smaller sub-applications or integrations Supports high-availability (24x7x365) platforms Participates in on-call schedule/after-hours response as needed WORK SCHEDULE: This position is REMOTE, full-time, 30 or more hours per week, Monday - Friday REPORTS TO: Manager, AVP, IT & Security MINIMUM QUALIFICATIONS: Education: Bachelors of Science or Arts degree Experience: 3 or more years of Salesforce development experience Demonstrated experience in Salesforce development, with a strong understanding of Apex, Visualforce, Lightning
Web Components, and Process Builder.
Demonstrated experience with Drupal architecture, including themes, modules, and hooks.
Experience with version control systems such as Git and deployment tools such as Salesforce DX. Excellent problem-solving and analytical skills, with the ability to design and implement complex solutions. Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders. Knowledge of the Salesforce non-profit service pack (NPSP). Experience providing training, especially of technical information to a non-technical audience. Demonstrated interpersonal skills and the ability to build and maintain positive relationships with colleagues.
Demonstrated ability to write unambiguous prose related to technical and data concepts, policies, procedures, and guidelines. Ability to collaborate and help lead processes that span across departmental areas. Ability to adjust and adapt to changing circumstances and shifting priorities. STARTING SALARY: Exempt $100,000-$105,000/ year (Salaried). BENEFITS: Benefits for full-time, exempt (salaried) staff include free parking, T accessibility, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement, and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY: Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they cannot get vaccinated due to a qualifying medical disability or a sincerely held religious objection.
The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum. The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, interactionual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law.
We are dedicated to providing a work environment free from discrimination and harassment and where employees are treated with respect and dignity. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. Job Posted by Applicant Pro
operating systems to include one or more of the following; Windows 10/7, Mac OS 10.8/10.9, and Microsoft Office suite Certification: ITIL foundations certification or ability to obtain certification within 3 months Requisition: MA23002 LCAT: Help Desk Job Description Summary: Provides desktop and remote technical support to users on end user hardware.
Troubleshoots laptop/desktop PC problems. Responds and follows-up on customer support problems, p rovides timely and professional Desktop support to users. You will be interfacing with users, therefore you should be articulate in your communications. You will need to explain technical intricacies to end users in a way that is easily understood.
You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. Job Responsibilities: Configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripherals Provide technical support and troubleshooting for software applications loaded on desktop and laptop computers that communicate to/from application servers and third-party support software Relocates IT equipment including desktop computers, printers, monitors, and other general peripherals.
Provide end-user software troubleshooting and support; daily maintenance and incident/problem resolution for escalation of desktop
support related issues Configures IT devices for secure operation, including installation of security software, software updates, and other configurations as required Connects and configures IT devices to use computer networks Diagnoses hardware and software failures, communicates the remediation plans to users, and provide status updates Provides software support for user's applications, including basic to advanced software operations and general use of computers and peripherals Supports desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management Provides virtual/remote assistance sessions with Bomgar and Apple Remote Desktop Develops end-user documentation and instructions Document all user requests and actions taken in Service NOW ticketing system.
Ensure all tickets worked include the problem, the solution, the end user, initiation and completion time, and end user satisfaction Ability to work well under pressure and to meet deadlines as needed Re-images desktops and laptops, as needed, and deploys new equipment to end users Participate in special projects as required Tracks and updates the movement of all IT assets (laptops, desktops, etc. ) within the stipulated tracking system(s) and within time constraints Retrieves equipment from departures to be re-imaged, reassigned, and updated in inventory Performs advanced diagnostics, analysis, repairs, or replacement hardware for PC's, laptops, and peripherals Follows set policies and procedures when assisting clients to ensure proper handling of requests Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support Maintains a professional attitude and appearance providing excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed Supports continuous improvement in the process and quality of the operations Provide support for escalated issues from help desk analysts Qualifications that are required: Clearance: Public Trust - Background Investigation Full 6C (T4) Associates Degree with 1+ year of IT experience or 3+ years IT experience in lieu of degree 3+ years of technical support experience in current desktop and laptop computers, various operating systems to include one or more of the following; Windows 10/7, Mac OS 10.8/10.9, and Microsoft Office suite Experience using ticketing system (preferably Service NOW) Strong customer service and end user equipment support skills Strong written and oral communications ITIL foundations certification or ability to obtain certification within 3 months from DOH Travel less than 10% Desired Certifications: Apple Certified Support Professional Microsoft Certification for Windows 10 A+ Comp TIA Security+ Comp TIA Network+ To apply to this position please go to and click on Careers to complete and an employment application and to upload your resume.
S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off.
We are an Equal Opportunity Employer including Veterans/Disabled. S4 participates in the E-Verify employment verification program. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-xyz X or by email at accommodation @.
a full range of ART lab equipment. The demand for services like ours has never been higher! Founded in 1986, HTI has become a leader in the field of animal breeding and have committed to our mission of bringing new and refined technologies to the ART market.
Since then, we've expanded into the fertility industry and have created breakthrough products supporting in vitro fertilization (IVF) professionals worldwide. Our customer base consists of fertility clinics, university research centers, animal breeding facilities, medical companies, biotech companies, and other commercial and academic research establishments. Based on science and advanced research capabilities, our aim is to deliver
meaningful products and services to the assisted reproduction community. We believe the future is based on teamwork across many disciplines, and that collaboration is key to delivering innovative results and effective implementations.
If you value working for a purpose-driven company, we want to get to know you! Overview: R esponsible for technical leadership of the Hamilton Thorne Net Suite ERP program as well as managing overall day to day support of the IT environment. She/he will manage Net Suite module implementation(s), define program standards, and monitor compliance to defined standards. Serve as the lead architect for the systems environment. Job Responsibilities: Lead and manage
technical aspects of the Net Suite program including objective setting, budget, and project schedule.
Lead, manage and perform day to day support of the Net Suite environment addressing support requests on a timely basis. Monitor Hamilton Thorne's open production support requests and ensure timely resolution and communication to the business Assign, monitor, and directly deliver on application enhancements. Set delivery expectations with Business requestors and ensure requests are appropriately prioritized. Manage, define, design, and develop ERP integrations/ interfaces with internal or external systems. Ensure integrations are developed according to HT architectural standards.
Work closely with Hamilton Thorne's ERP implementation partner and Managed Service Provider on resolving and eliminating support issues. Work closely with the Controller and other business leaders to ensure defined solutions address business requirements. Assist with developing custom reporting solutions when required. Assign and or directly perform business requirements gathering, design, development, and testing for new projects and enhancements Identify opportunities for business process and system improvements/optimization Assign and or prepare functional/ technical specifications, test plans/scripts, and configuration/workflow documentation as needed Minimum Education / Job Experience: Experience implementing commercially available mid-tier ERP solutions.
Netsuite experience preferred. Experience/Exposure to GXP validation to meet CFR Part 11 standards Experience in Medical Device manufacturing Excellent oral and written communication skills Good documentation skills, design specs, test scripts, training documents etc. S. Degree in Computer Science or related field At least 5 years' experience working directly with ERP solutions in an implementation and/or support role Vendor management experience Experience with Application Integration methods e.
g. Web Services, Middleware solutions Solid understanding of SDLC processes and IT best practices Healthcare / Med Device or other Regulated industry experience a plus Strong analytical and problem-solving skills Team leadership and supervisory skills Ability to work on multiple projects in a fast pasted, dynamic environment Self-motivated with the ability to prioritize, meet committed deadlines and manage changing priorities
the new agency family, child, and staff database Create documentation to support all IT services Troubleshoot, configure, and maintain end user workstations, printers, i Pads, and phones Install, replace, diagnose problems, and perform preventative maintenance on end user workstations, printers, i Pads, and phones Recommend, investigate, and implement technology products and innovations to meet the needs of the Agency Plan, develop, and manage technologies necessary to support the Agency Provide support, instruction, and documentation as needed relating to the operation of hardware and software to Agency users Provide oversight of preventative maintenance, security, backups, and disaster recovery
for the agency Provide overall support for Google Apps for Education, Access System Management, Outlook/Constant Contact, Emergency Notification System, Web hosting and domain support, and Microsoft Dynamics accounting system Manage Agency website through Word Press platform, working with various Agency leadership to place content, implement updates, and any other website-related tasks Assist with the development and implementation of new security access system Assist in the implementation of an " IT" ticket tracking system.
Assist in the implementation of a " facilities" work order tracking system Work with ED and consultant(s) and short-term and long-term projects,
timelines, and budgets Provide monthly work plans to ED Other duties and ad hoc projects as assigned Preparation, Knowledge, Skills & Abilities Bachelor's degree preferred 5+ years' experience in similar role Previous experience in non-profit organization preferred, but not required Proficient in Microsoft Office Suite Experience with Word Press, a plus Must have completed the COVID-19 vaccination process or have an approved exemption Strong written and verbal communication skills Strong interpersonal skills Detail-oriented and hands-on We offer a generous benefits package, including: Competitive salary Comprehensive benefits package, including but not limited to, medical and dental insurance, flexible spending account options, and retirement plan 13 paid holidays in 2022 plus 27 days of Earned Time Off (ETO) per year The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.
The above is not intended to be an exhaustive list of all responsibilities and duties required. Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Family ACCESS of Newton is committed to the principle of equal employment opportunity. We celebrate diversity and are committed to creating an inclusive environment for all employees.
and work from home opportunity with a project deadline of May 22, 2023. Start immediately! Responsibilities: Use Emagination's provided curriculum template to develop instructional content including the following components: 15-hour course overview -minute detailed instruction blocks 15 challenges or mini projects that correspond to the instruction blocks Final projects and/or challenges that incorporates all skills taught in the course at three levels: beginning, intermediate and advanced Organize course online resources Participate in a 30 minute virtual training meeting with members of Emagination's corporate team upon acceptance of position Meet with members of Emagination's corporate team
virtually as needed Timeline: The project timeline below will be based on date of hire.
We will provide feedback on all submissions within 2 business days.
This is a general timeline and can be adjusted, however, the project must be complete by May 22, 2023. Virtual Training: Within 1 week of hire Overview and Day 1 Submission: Within 2 weeks of hire First Draft Submission: Within 5 weeks of hire Second Draft Submission: Within 6 weeks of hire Final Draft Submission: Within 7 weeks of hire Requirements: Experience creating educational content or similar Hands-on experience with Roblox Studio and/or Lua Ability to write clear instructional copy Compensation: Competitive compensation
based on experience, skills, education, and training. Company Description: For over 40 years Emagination has delivered an innovative tech education that merges seamlessly with an awesome summer camp experience.
We offer a huge variety of tech courses and give kids and teens the ability to customize camp sessions to satisfy their unique interests and goals. Daily recreation, special events, social activities, and traditional camp fun make Emagination STEM Camps a summer experience like no other! LEARN MORE
to preserve their missions and identities while gaining access to sophisticated managerial services and collaborative opportunities ordinarily only available to larger organizations. The organization was founded in 2019 by Chelsea Jewish Lifecare (Chelsea and Peabody) and JGS Lifecare (Longmeadow).
Other organizations part of the Legacy Lifecare family include Deutsches Altenheim (West Roxbury) and Sisters of Charity - Halifax's Elizabeth Seton Residence and Marillac Residence (Wellesley). Together, these organizations own and operate six skilled nursing facilities, four assisted living residences and two independent living residences across six campuses in Massachusetts. Additional services
include home health care, hospice and palliative care, and adult day health care. We are seeking an IT Support Analyst to join our Metro Boston team! Position Summary: The IT Support Analyst is responsible for support and maintenance of all the technology equipment and various software products used throughout the organization, as well as assisting in bigger projects across all of Legacy Lifecare.
This position will be responsible and accountable for our technology systems, hardware, and managing IT daily operations. Duties and Responsibilities: Manage the daily operation and support of company technology. Responsible for companywide computer and phone systems (for staff and residents).
Responsible for supporting staff with hardware and software needs and addressing problems.
Responsible for ensuring equipment is serviced. Maintain inventory records on all computer equipment and software. Facilitate staff training for software (new products and upgrades). Coordinate employee technology needs upon hire and at termination. All other duties as assigned. Qualifications: 5+ years' experience working with computers, servers, networks, A/V equipment preferred Microsoft - Office 2016, 2019, Microsoft 365, Windows 10, 11 Windows Server 2013 - 2016. IT Certifications a plus. VMware experience. Network printer support, computer hardware troubleshooting.
Must be highly motivated, possess strong organizational skills. Professional customer service skills. Excellent communication skills, both verbal and written. Must be able to push, pull, move, and/or lift and carry a minimum of 30 pounds. Legacy Lifecare conducts extensive background checks and professional references are required for all potential employees. If selected for hire, you must be able to provide a recent physical and required immunizations including fully-vaccinated status for Covid-19. Legacy Lifecare is an equal opportunity employer. All qualified individuals will be considered for employment without regard to race, color, religion, gender, interactionual orientation, interactionual identity or expression, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status or any other status that is protected by local, state or federal law.
Job Posted by Applicant Pro
