Engineer focusing on firewalls to join a small but growing IT engineering team located in Portland, OR and Seattle, WA. This Network Engineer will assist with IT testing, standardization, configuration and deployments for our clients. Further responsibilities will include remote troubleshooting, maintaining, building and documenting IT & AV systems for various client yachts around the world.
Essential Duties and Responsibilities Determines and documents standards for Fortinet firewalls for internal and client use Verifies, updates, and manages changes to the network documentation Designs and tests network solutions for client locations around the world Assists in determining and documenting
standards for switches, wireless access points, bandwidth management devices, and modems Defines and documents network deployment processes Educates the IT department about standards, tools, troubleshooting techniques, and new technologies Configures and deploys network systems on site Coordinates and automates the implementation of the standards on existing and new systems Member of a 24x7 on-call rotation team to provide support for the data, telecommunications and A/V systems Performs diagnostics and repairs of IT, telecommunications, and A/V hardware, software, cabling and related components Assists with software implementation and systems configuration Assists with backup and restoration
processes and procedures Tests and performs system upgrades to maintain maximum system reliability Communicates and coordinates system maintenance schedules and downtime to users and stakeholders Writes and maintains documentation to include standards documents, evaluation reports, site information spreadsheets, help manuals, installation procedures (for both client and internal use) Verifies, updates, and manages changes to network documentation Escalation point for a helpdesk system Working with remote teams and clients Performs other duties as assigned by management Preferred Experience and Skills Firewall (Fortinet) configuration and best practices Networking (Ruckus, Cisco, HP) configuration and best practices VPN technologies Qo S implementation and troubleshooting Multicast implementation and troubleshooting Routing Protocols implementation and troubleshooting STP implementation and troubleshooting NAT in complex environments VOIP implementation and troubleshooting Security event and incident management tools Virtualization usage and administration (VMWare 5 through 8.0) Microsoft Server usage and administration (2008 through 2022) System automation utilizing a common scripting language Personality Traits Desire to learn Creative problem solving Independence Attention to detail Ability to prioritize in a dynamic environment Excellent verbal and written communication skills Requirements Valid Driver License Valid Passport Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
The employee is occasionally required to lift more than 75 pounds. The vision requirement includes: the ability to adjust focus; depth perception; peripheral vision; distance vision; and close vision. Job Posted by Applicant Pro
other computer related problems. Support responsibilities include PCs, laptops, tablets, and hybrid hardware/software imaging setup and configuration; remote control, phone installation, mobile device and PC hardware/software trouble shooting as well as working with other IT teams to provide technical assistance as required.
Responsibilities of this position include the following: Under direct supervision, provide accurate, timely, and known solutions to end user computer and networking problems of basic to moderately complex nature to ensure end-user productivity. Perform restorative and maintenance actions either remotely or at the end user’s location to resolve problems using basic
troubleshooting and technical skills. Respond to situations where standard procedures have failed in isolating or fixing problem equipment or software installations, moves, and configuration changes.
Maintain accurate information and data regarding end-user issues within the tracking system and according to policies and standards. Establish a working relationship and understanding of dedicated support area to communicate effectively verbally and in writing with clients and management. Develop, work through, and complete small projects as well as document processes and procedures according to corporate standards. Delegate responsibilities of the project to appropriate team members and
provide status to supervisors and clients. Perform other tasks as requested or assigned.
In addition to the above, the responsibilities of the Level 2 include the following: Provide independent end user technical support with a high degree of autonomy. Coordinate configuration/installation and troubleshooting of PC hardware and software. Implement hardware and software testing. Require ability to develop, work through, and complete technical projects. Able to document processes and procedures according to corporate standards. Provide status reports and problem summaries. Provide remote PC support and troubleshooting. Work with other IT departments as needed to support the IT infrastructure.
Can include installing and troubleshooting server and networking hardware. Position also acts as a liaison relating business issues to technical teams. Provide in-depth support for technology utilized in a dedicated assigned support area. Build positive working relationships with designated clients to communicate effectively verbally and in writing with clients and management. Requirements for this position include the following: Bachelor’s Degree in Computer Science, Information Technology, or related field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree.
A minimum of two years additional directly related technical experience is required. ) Basic hands-on experience in a technical support role that includes some desktop PC support responsibilities. Show basic competency in troubleshooting desktop device conflicts, connectivity issues, and application issues in a Windows operating system in a networked environment. Verbal and written communication skills. Ability to work well independently and with others.
In Addition, Requirements of the Level 2 position include the following: Bachelor’s Degree in Computer Science, Information Technology, or related field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of three years additional directly related technical experience is required. ) Three years of hands-on experience in a technical support role which includes desktop support responsibilities. Excellent independent troubleshooting and resolution skills over multiple technologies.
Strong verbal and written communication skills. Ability to work well independently and with others. Ability to guide less experienced staff. Familiarity with Microsoft 365, Intel based PC support, Cisco Call Manager, Microsoft Endpoint Management. A+ Certification or MCSE certifications preferred. Additional Information Req Id: 111514 Company Code: Pacifi Corp Primary Location: Salt Lake City, UT Department: Pacifi Corp Corporate Schedule: M-F FT Personnel Subarea: Non-Exempt Hiring Range: $59,100.00 - $80,000 Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave.
For more information, please visit: careers. /content/New-Benefits-Page/? locale=en_US Employees must be able to perform the essential functions of the position with or without an accommodation. At Pacifi Corp, we celebrate diversity, equity and inclusion. Pacifi Corp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), interaction (including pregnancy), interactionual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.
S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate.
The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U. S. Department of Transportation regulations.
